training / L&D

It’s time to modernize workplace development programs — from chieflearningofficer.com by Jason Mundy

Excerpts:

So, what exactly do employers need to do to improve L&D? Incorporate individualized microlearning into workforce development.
…
Microlearning-based L&D is used to solve key business objectives and is useful for many types of employee education, such as compliance training, on-the-job skills and administrative responsibilities. Microlearning programs can be tailored to individuals and administered in a way that is not disruptive to employees. Through modern microlearning solutions, it’s also possible to implement scenario-based learning and gamification, both of which increase employee engagement.

From DSC:
After reading this article, some questions come to my mind:

Who decides what’s next on the training regime for an employee?
Is it a team of people doing that for each position? The employee, the supervisor, two levels up supervisor(s), L&D, other?
And/or is it tapping into streams of content created by former people who have done that exact job?

For each position, is it possible to capture a knowledgebase containing which topics, learning modules/courses, blogs, websites, people to follow on social media, or other resources?
Is there a community of practice for each position?
How and who keeps these knowledgebases pruned and up-to-date?

Hmmm…thanks for letting me think out loud with you.

The 5 Biggest Artificial Intelligence (AI) Trends In 2023 — from forbes.com by Bernard Marr

Excerpt:

Today, the technology most commonly used to achieve AI is machine learning – advanced software algorithms designed to carry out one specific task, such as answering questions, translating languages or navigating a journey – and become increasingly good at it as they are exposed to more and more data.

Worldwide, spending by governments and business on AI technology will top $500 billion in 2023, according to IDC research. But how will it be used, and what impact will it have? Here, I outline what I believe will be the most important trends around the use of AI in business and society over the next 12 months.

Also relevant/see:

Press Art to Continue: New AI Tools Promise Art With the Push of a Button — But Reality Is More Complicated — from blogs.nvidia.com by Brian Caulfield
Creatives like Drew Leung are taking, and breaking, the latest AI tools, and, in the process, learning how they can make their work better.
State of AI Report 2022 — from stateof.ai by Nathan Benaich and Ian Hogarth
The State of AI Report analyses the most interesting developments in AI. We aim to trigger an informed conversation about the state of AI and its implication for the future.

How Long Should a Branching Scenario Be?— from christytuckerlearning.com by Christy Tucker
How long should a branching scenario be? Is 45 minutes too long? Is there an ideal length for a branching scenario?

Excerpt:

Most of the time, the branching scenarios and simulations I build are around 10 minutes long. Overall, I usually end up at 5-15 minutes for branching scenarios, with interactive video scenarios being at the longer end.

From DSC:
This makes sense to me, as (up to) 6 minutes turned out to be an ideal length for videos.

Excerpt from Optimal Video Length for Student Engagement — from blog.edx.org

The optimal video length is 6 minutes or shorter — students watched most of the way through these short videos. In fact, the average engagement time of any video maxes out at 6 minutes, regardless of its length. And engagement times decrease as videos lengthen: For instance, on average students spent around 3 minutes on videos that are longer than 12 minutes, which means that they engaged with less than a quarter of the content. Finally, certificate-earning students engaged more with videos, presumably because they had greater motivation to learn the material. (These findings appeared in a recent Wall Street Journal article, An Early Report Card on Massive Open Online Courses and its accompanying infographic.)

The take-home message for instructors is that, to maximize student engagement, they should work with instructional designers and video producers to break up their lectures into small, bite-sized pieces.

Amazon ups its cloud training investments [Ashburn]

On 10/16/2022, in Alternatives, Amazon, business side of he, career development, change, cloud-based computing / apps / other cloud-related, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, credentialing, learning spaces, online learning, skills, training / L&D, trends, United States, by Daniel Christian

Amazon ups its cloud training investments — from workshift.opencampusmedia.org by Byelyse Ashburn
Amazon Web Services just launched a new skills center near D.C. and is expanding both its in-person and online training programs for cloud careers.

Excerpt:

The big idea: The skills center is just one part of AWS’ plan to spend hundreds of millions of dollars providing free training in cloud computing to 29 million people globally by 2025. In the past year, the company has dramatically increased its free cloud skills offerings, adding AWS Skill Builder, an online library of 500-plus self-paced courses. It’s also twice expanded re/Start, its cohort-based training program for workers who are unemployed or underemployed.

Thus far, the company has helped more than 13 million people gain cloud skills for free through its various offerings—seven million more than this time last year.

New Mexico College Publishes Report to Advance a National Learning and Employment Record for Skills-based Credentialing and Hiring — from prnewswire.com by Central New Mexico Community College

Excerpt (emphasis DSC):

ALBUQUERQUE, N.M., Oct. 11, 2022 /PRNewswire/ — In the current job market, applicants are usually asked to provide a broad résumé that lists the basics of their qualifications including college degrees and past work experience. It’s an outdated and inefficient system and one that Central New Mexico Community College (CNM) is now helping to improve.

Thanks to a grant from Walmart, CNM produced a comprehensive report that researches several independent efforts underway in order to build a model for creating a national Learner and Employment Records (LER) infrastructure. An LER enables the exchange of skills-based digital records that facilitate more efficient pathways from learning to earning.

An LER is more efficient and secure for both employers and job-seekers because it uses blockchain technology to provide security, trust, and transparency.

From DSC:
I still am learning about how secure blockchain-based applications are — or aren’t. But this idea of a Learner and Employment Record — which I’ve referred to on this blog as a “cloud-based learner profile” — seems to hold a lot of potential as we move into the future. Especially when the focus is increasingly on which skills a position needs and which skills an individual has.

I have used the term cloud-based learner profiles instead of LERs but the idea is the same

What might the ramifications be for text-to-everything? [Christian]

On 10/11/2022, in 21st century, 24x7x365 access, A/V -- audio/visual, art, Artificial Intelligence/Agents/LLMs/and Related, assistive technologies, Bias | Diversity Equity & Inclusion (DE&I), cloud-based computing / apps / other cloud-related, CMS/LMS, colleges, communications, communities of practice, community colleges, computer science, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, creativity, Daniel S. Christian, digital audio, digital learning, digital storytelling, digital textbooks, digital video, distance education, drama/theater, e-books, e-publishing related items (EPUB and more), education, education technology, elearning, emerging technologies, engagement / engaging students, experimentation, face-to-face, faculty/staff, future, future of higher education, game-changing environment, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, instructional design, IT in HE, K-12 related, languages and translation, law schools, learner profiles, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, legal technologies, media/film, Metaverse, microlearning, Mixed Reality (MR), more voice more choice more control, multimedia, Natural Language Processing (NLP), neurodivergent/special needs, online learning, online media, online tutoring, platforms, podcasting, presentations, productivity / tips and tricks, publishing, smart classrooms, story, storytelling, streams of content, teachers, teaching & learning, teaching online, technologies for your home, technology (general), telecommunications, telelegal, telemedicine / telehealth / virtual health, telepresence, television, tools, training / L&D, transmedia, trends, TVs, United States, universities, usability, user experience (UX), vendors, videoconferencing, Virtual courts and law firms, vision/possibilities, visualizing information, voice recognition / voice enabled interfaces, wearables, web-based collaboration, Web3, webinars, workplace, by Daniel Christian

From DSC:

We can now type in text to get graphics and artwork.
We can now type in text to get videos.
There are several tools to give us transcripts of what was said during a presentation.
We can search videos for spoken words and/or for words listed within slides within a presentation.

Allie Miller’s posting on LinkedIn (see below) pointed these things out as well — along with several other things.

This raises some ideas/questions for me:

What might the ramifications be in our learning ecosystems for these types of functionalities? What affordances are forthcoming? For example, a teacher, professor, or trainer could quickly produce several types of media from the same presentation.
What’s said in a videoconference or a webinar can already be captured, translated, and transcribed.
Or what’s said in a virtual courtroom, or in a telehealth-based appointment. Or perhaps, what we currently think of as a smart/connected TV will give us these functionalities as well.
How might this type of thing impact storytelling?
Will this help someone who prefers to soak in information via the spoken word, or via a podcast, or via a video?
What does this mean for Augmented Reality (AR), Mixed Reality (MR), and/or Virtual Reality (VR) types of devices?
Will this kind of thing be standard in the next version of the Internet (Web3)?
Will this help people with special needs — and way beyond accessibility-related needs?
Will data be next (instead of typing in text)?

Hmmm….interesting times ahead.

DSC: Not sure what I think of this article, but I like the emphasis on lifelong learning!

On 10/10/2022, in adult learning, business, career development, corporate / business world, corporate universities / corporate training, culture, future, lifelong learning, reinvent, skills, society, staying relevant, surviving, training / L&D, United States, workplace, by Daniel Christian

New Unionization, Upskilling And The Future Of Work — from forbes.com by Daphne Kis

From DSC:
I’m not sure what I think of this article as a whole, but I like the emphasis on lifelong learning! here are some relevant excerpts, for example:

In particular, workers and businesses should take this moment to partner around the issue of education and forge new agreements about employer-provided training and reskilling.
…
This approach, however, is inadequate to deal with the demands of today’s global information economy, which demands continual upskilling on the part of workers.
…
As true job security can only be generated by continued education and training, this is in the interest of all parties.

“We need to replenish skills throughout a working career, and this calls for revisiting the models and concept of lifelong learning to create the future we want.”

Reflections on “5 Ways AI is Reshaping the Human Resources Industry” [intelligenthq.com]

On 09/30/2022, in Artificial Intelligence/Agents/LLMs/and Related, career development, corporate / business world, tools, training / L&D, United States, vendors, workplace, by Daniel Christian

5 Ways AI is Reshaping the Human Resources Industry — from intelligenthq.com

Excerpt:

Here are a few of the ways that HR professionals and departments are leveraging artificial intelligence to improve the hiring and employee management process.

From DSC:
I must admit that I was originally kind of excited to post this. And while I appreciate the ideas involving onboarding, completing forms, offering appropriate learning modules, and benefits administration…in looking more closely at this article, I have some serious concerns with:

Using AI to screen candidates — the Applicant Tracking Systems can miss a lot of things; algorithms and parameters can discriminate all too easily
Using AI to track employee behavior — seems controlling, not trusting one’s employees, and manipulative.

Employee tracking is also essential for managing remote employees.

From DSC:
B.S. If you hire talented individuals, don’t do this. This can easily backfire on you, making employees feel like second graders. Don’t do it. You don’t want that kind of employee anyway. This is a slippery slope to micromanaging and not honoring/trusting your employees to get their jobs done.

From DSC:
On a more positive note, this application of AI seems pretty sharp to me!

Do you know the name of the flowers you like? How about the name of the flowers or trees you walk by everyday on your commute to work, do you know their names? Well, now you can with the help of the plant identification apps below. I curated for you a collection of some of the best apps you and your students can use to identify plants, flowers, and trees by simply photographing them.

Is Compliance Training Killing Your Learning Culture? [Weisblatt]

On 09/30/2022, in business, corporate / business world, corporate universities / corporate training, culture, elearning, legislatures / government / legal, lifelong learning, love of learning, policy, strategy, training / L&D, workplace, by Daniel Christian

Is Compliance Training Killing Your Learning Culture? — from learningsolutionsmag.com by Adam Weisblatt

Excerpt:

There is a disconnect in learning and development departments in most large companies: On one hand there is an obligation to meet regulatory requirements for compliance training. On the other, there is the drive to improve business outcomes by creating a culture of learning.

These two forces can clash when expectations are not well defined.

Somewhat relevant/see:

Branching Scenario Podcast with Mark Parry — from christytuckerlearning.com by Christy Tucker
Mark Parry recently interviewed me for his podcast about branching scenarios, including how feedback is used to help learners in scenarios.

The Public’s Growing Doubts About College ‘Value’ [Lederman]

On 09/29/2022, in adjunct faculty, adult learning, Alternatives, business side of he, career development, change, colleges, community colleges, cost of getting a degree, credentialing, faculty/staff, higher education, society, training / L&D, United States, universities, vendors, workplace, by Daniel Christian

The Public’s Growing Doubts About College ‘Value’ — from insidehighered.com by Doug Lederman
Americans aren’t questioning the importance of higher education, but they’re concerned it is unaffordable and unavailable for too many people. Experts dig into the data.

Excerpt:

After decades of almost unquestioned public support as some of America’s most valued institutions, colleges and universities are facing growing questions—not about whether higher education remains important but whether it’s available, affordable and valuable enough.

An episode of Inside Higher Ed’s The Key podcast recently explored the public’s evolving attitudes toward higher education, part of a three-part series on the concept of “value” in higher education…

Thousands of Students Take Courses Through Unaccredited Private Companies. Here’s a Look Into One of Them. — from chronicle.com by Taylor Swaak

Excerpts:

A growing number of students are taking courses offered by unaccredited private companies and completing them in a matter of days or weeks — often for less than $200 — and then transferring the credits to colleges.
…
That growth comes in response to a perfect storm of skyrocketing higher-education costs, more adult learners seeking flexibility, and drops in enrollment that have spurred colleges to beef up retention and re-engagement efforts with “stopped-out” students.

Online Learning Pioneer (StraighterLine) Acquires Leading Training Provider for the Early Childhood Education Workforce

On 09/23/2022, in career development, credentialing, online learning, training / L&D, vendors, by Daniel Christian

Online Learning Pioneer Acquires Leading Training Provider for the Early Childhood Education Workforce — from prnewswire.com by StraighterLine

Excerpt:

BALTIMORE and WASHINGTON, Sept. 20, 2022 /PRNewswire/ — StraighterLine, a creator of affordable, flexible and career-aligned postsecondary courses, today announced the acquisition of ChildCare Education Institute (CCEI), one of the largest online training providers for early childhood education professionals. The addition of the early childhood education learning platform, which served more than 87,000 teachers and staff across more than 6,200 childcare centers in 2021, reflects StraighterLine’s commitment to expanding access to training that closes persistent talent gaps and creates pathways to economic mobility.

“There is an urgent need for qualified early care and education workers across the nation,” said Maria Taylor, president of CCEI. “This acquisition is about building more lifelong learning opportunities that give passionate individuals flexible pathways to careers. We are excited to join the StraighterLine family and further expand the potential entry points into this meaningful profession.”

Moving from program effectiveness to organizational implications [Walter]

On 09/22/2022, in business, corporate / business world, corporate universities / corporate training, digital learning, digital video, elearning, organizational change, training / L&D, by Daniel Christian

Moving from program effectiveness to organizational implications — from chieflearningofficer.com by Rachel Walter

Excerpt:

To summarize, begin by ensuring that you are able to add business value. Do this by designing solutions specific to the known business problem to achieve relevance through adding value. Build credibility through these successes and expand your network and business acumen. Use the expanding business knowledge to begin gathering information about leading and lagging indicators of business success. Build some hypotheses and start determining where to find data related to your hypotheses.

More than looking at data points, look for trends across the data and communicate these trends to build upon them. It’s critical to talk about your findings and communicate what you are seeing. By continuing to drive business value, you can help others stop looking at data that does not truly matter in favor of data that directly affects the organization’s goals.

Also, from the corporate learning ecosystem:

Creating Better Video For Learning, Part 1 — from elearningindustry.com by Patti Shank

Summary:

This is the first article in a series about what evidence (research) says about creating better video for learning. It discusses the attributes of media and technologies for digital or blended instruction, selecting content and social interactions, and the strengths and challenges of video.

eLearning Trailblazers: Learning Science Extraordinaires

On 09/07/2022, in corporate universities / corporate training, elearning, ideas, instructional design, learning, Learning Experience Design, learning theories, pedagogy, training / L&D, by Daniel Christian

eLearning Trailblazers: Learning Science Extraordinaires — from elearningindustry.com by Christopher Pappas

Excerpt:

Summary: This Trailblazers List features thought leaders who help us to dive into the cognitive processes and behaviors that shape learning science.

Learning Science Thought Leaders Who Share Their Expertise
Exploring the inner workings of the mind gives us the opportunity to design learning experiences that leave a lasting impression. Thankfully, there are some in our field who are ready and willing to research what motivates and inspires learners, as well as how to improve knowledge retention through the power of science. In no particular order, here are the top learning science experts who share their insights with the eLearning community.

From DSC:
Thanks Christopher for this great list! I would also add Pooja K. Agarwal, Ph.D. from retrievalpractice.org — and I’m sure there are several others that could be listed here as well. But as Christopher mentions, these are the folks who are intentional about sharing their insights.

What if smart TVs’ new killer app was a next-generation learning-related platform? [Christian]

On 09/06/2022, in 21st century, 24x7x365 access, A/V -- audio/visual, adult learning, Artificial Intelligence/Agents/LLMs/and Related, business, change, changing business models, cloud-based computing / apps / other cloud-related, CMS/LMS, collaboration, colleges, communications, communities of practice, community colleges, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, Daniel S. Christian, Design Thinking, digital audio, digital learning, digital photography, digital storytelling, digital textbooks, digital video, disruption, distance education, e-publishing related items (EPUB and more), education, education technology, educational games / serious games, emerging technologies, engagement / engaging students, experimentation, future of higher education, game-changing environment, global / globalization, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, K-12 related, law schools, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, legislatures / government / legal, liberal arts, library / librarians, lifelong learning, more voice more choice more control, multimedia, online learning, online media, online tutoring, personalized/customized learning, platforms, second screen apps, skills, smart classrooms, social learning / networks, society, staying relevant, strategy, streams of content, surviving, teaching & learning, teaching online, technologies for your home, telelegal, telemedicine / telehealth / virtual health, telepresence, television, tools, training / L&D, transmedia, trends, TVs, ubiquitous learning, United States, universities, user experience (UX), vendors, videoconferencing, Virtual courts and law firms, virtual field trips, virtual K-12 schools, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, web-based collaboration, Web3, webinars, by Daniel Christian

TV makers are looking beyond streaming to stay relevant — from protocol.com by Janko Roettgers and Nick Statt

Excerpts:

The search for TV’s next killer app
TV makers have some reason to celebrate these days: Streaming has officially surpassed cable and broadcast as the most popular form of TV consumption; smart TVs are increasingly replacing external streaming devices; and the makers of these TVs have largely figured out how to turn those one-time purchases into recurring revenue streams, thanks to ad-supported services.
…
What TV makers need is a new killer app. Consumer electronics companies have for some time toyed with the idea of using TV for all kinds of additional purposes, including gaming, smart home functionality and fitness. Ad-supported video took priority over those use cases over the past few years, but now, TV brands need new ways to differentiate their devices.

Turning the TV into the most useful screen in the house holds a lot of promise for the industry. To truly embrace this trend, TV makers might have to take some bold bets and be willing to push the envelope on what’s possible in the living room.

From DSC:
What if smart TVs’ new killer app was a next-generation learning-related platform? Could smart TVs deliver more blended/hybrid learning? Hyflex-based learning?
.

.

Or what if smart TVs had to do with delivering telehealth-based apps? Or telelegal/virtual courts-based apps?

Adobe’s and Unacademy’s new channels on YouTube

On 09/06/2022, in 21st century, 24x7x365 access, Adobe, career development, collaboration, content development, aggregation, repositories, cost of getting a degree, game-changing environment, global / globalization, Google, homeschooling/homeschoolers, ideas, India, innovation, instructional design, K-12 related, learning, learning ecosystem, Learning from the Living [Class] Room, learning preferences, learning spaces, lifelong learning, microlearning, more voice more choice more control, new business models, online learning, online media, platforms, productivity / tips and tricks, professional development, social learning / networks, social media, society, student-related, teachers, teaching online, technologies for your home, tools, training / L&D, United States, vendors, web-based collaboration, by Daniel Christian

Per Adobe today (emphasis DSC):

And we’re live! Starting 9:30am pst on Adobe Live’s YouTube Channel

After years of partnering with the Creative Cloud YouTube channel to bring our community inspiration and advice, Adobe Live will be streaming to our own YouTube channel (+Behance!) starting 9/6! This gives the Adobe Live team an exciting opportunity to connect closely with YOU, our community, through tailored content, YouTube’s community tab and, of course, LIVE streams.

Make sure to subscribe to the Adobe Live channel NOW!
.

EdTech Giant Unacademy Launches 50 New Channels On YouTube To Democratise Online Education — from edtechreview.in by Shalini Pathak

Excerpt:

Unacademy, an Indian EdTech unicorn and one of the leading online learning platform, has recently launched 50 new education channels on Google-owned YouTube. The channels significantly help in increasing accessibility for millions of learners across academic and non-academic categories.

Few of these 50 channels are built on the existing content categories as offered by Unacademy. They mark Unacademy’s foray into newer terrains such as ‘Tick Tock Tax’- to simplify the direct and indirect tax concepts, and Life After IIT – a platform to crack JEE and discuss success stories of top rankers.

Learning Ecosystems

Amazon ups its cloud training investments [Ashburn]

DSC: Not sure what I think of this article, but I like the emphasis on lifelong learning!

Is Compliance Training Killing Your Learning Culture? [Weisblatt]

The Public’s Growing Doubts About College ‘Value’ [Lederman]

Online Learning Pioneer (StraighterLine) Acquires Leading Training Provider for the Early Childhood Education Workforce

Moving from program effectiveness to organizational implications [Walter]

eLearning Trailblazers: Learning Science Extraordinaires

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