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The 2024 CHLOE 9 Report is out. The Changing Landscape of Online Education Project.

On 08/14/2024, in 21st century, 24x7x365 access, business side of he, change, changing business models, colleges, community colleges, future of higher education, game-changing environment, higher education, instructional design, IT in HE, law schools, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning preferences, learning spaces, online learning, teaching online, United States, universities, by Daniel Christian

2024 CHLOE 9 Report
August 13, 2024

CHLOE 9 | Strategy Shift: Institutions Respond to Sustained Online Demand

The ninth installment of the Changing Landscape of Online Education (CHLOE) report, produced by Quality MattersTM , Eduventures® and Educause — offers an overview of the current state of online learning in higher education as well as insights into its future development. The report was compiled by surveying chief online officers (COLOs) — the professionals best situated to assess the current state of this ever-developing field — at U.S. two- and four-year colleges and universities.

The majority of survey participants report both learner demand for online learning surging and institutional strategic priorities shifting to meet this demand, as well as the adaptation to the new presence of AI tools in the academic environment. Notable findings from the 53-page report include:

Priorities for Online Learning: Institutions are increasingly prioritizing the development of online versions of both on-campus courses (69%) and on-campus degrees (65%) in order to meet demand. In terms of their topmost priority, 43% of COLOs chose online versions of on-campus degrees (the majority of public four-year institutions identified this as their top priority), with online versions of on-campus courses selected as the top priority by 39%.
Tuition and Institutional Revenue: …
AI in Higher Education:  …
Third-Party Servicers:  …
Regular and Substantive Interaction: …

Two-thirds of colleges are prioritizing online versions of on-campus programs, poll finds — from highereddive.com by Natalie Schwartz
The ninth Changing Landscape of Online Education survey offers a glimpse into the distance education marketplace.

Dive Brief: 

  • Roughly two-thirds of colleges are making it a priority to create virtual versions of on-campus classes and programs, according to an annual survey of chief online learning officers.
  • College officials likely see creating online versions of existing programs as easier than launching entirely new academic programs, according to the report.
  • However, 48% of chief online learning officers still said their priorities included launching new online programs with no campus equivalent.

CHLOE 9 Report by Quality Matters, Eduventures, and EDUCAUSE Highlights Continuing Shift of Learner Demand and Institutional Strategy Toward Online Learning — from marketwatch.com
Key findings include increased demand from on-campus students for online options, a notable shift in institutional strategies to align with this demand, and the growing use of artificial intelligence in online education.

BOSTON, Aug. 13, 2024 /PRNewswire-PRWeb/ — Quality Matters, EDUCAUSE, and Eduventures Research have released the ninth edition of the Changing Landscape of Online Education (CHLOE) report, compiling the perspectives of chief online learning officers (COLOs) around the United States. CHLOE 9: Strategy Shift: Institutions Respond to Sustained Online Demand reveals a continued increase in student preference for online learning and the strategies institutions are employing to address this demand.

The report also outlines institutional perspectives on a host of other factors contributing to the state of online education, including artificial intelligence, third-party servicers, OPMs and regular and substantive interaction.

Addendum on 8/15/24:

The State of Online Learning | The CHLOE 9 Survey – Part 1 — from onedtech.philhillaa.com by Glenda Morgan

For the uninitiated, since 2017 the CHLOE report has surveyed Chief Online Learning Officers (COLOs) at higher education institutions in the US to map the changing landscape of online education. It has become an invaluable resource in understanding the topography of online learning in the US as well as how it is changing as more institutions move online and that environment becomes more regulated and more competitive.

I found this year’s survey much more engaging than in recent years. Many of the questions asked and the way they were framed address the issues of concern to people managing online learning. There is a lot in the survey, and I am going to break my coverage into two parts. In this first post, I want to cover the more general findings of the survey as well as some of my concerns with it. In my next post, I want to do a deeper dive into what the CHLOE survey reports about outsourcing and OPMs, a topic that we have covered extensively in this newsletter.

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12+ resources regarding what’s happening in the world of AI (in general)

On 08/13/2024, in 21st century, 24x7x365 access, A/V -- audio/visual, Apple, Artificial Intelligence/Agents/LLMs/and Related, assistive technologies, Bias | Diversity Equity & Inclusion (DE&I), content development, aggregation, repositories, digital learning, digital photography, education technology, emerging technologies, experimentation, Google, graphics, human-computer interaction (HCI), internet, IT in HE, K-12 related, law schools, Microsoft, neurodivergent/special needs, NVIDIA, Open AI, platforms, tools, usability, user experience (UX), user interface design, vendors, by Daniel Christian

From DSC:
The above item is simply excellent!!! I love it!

Also relevant/see:

3 new Chrome AI features for even more helpful browsing — from blog.google from Parisa Tabriz
See how Chrome’s new AI features, including Google Lens for desktop and Tab compare, can help you get things done more easily on the web.

On speaking to AI — from oneusefulthing.org by Ethan Mollick
Voice changes a lot of things

So, let’s talk about ChatGPT’s new Advanced Voice mode and the new AI-powered Siri. They are not just different approaches to talking to AI. In many ways, they represent the divide between two philosophies of AI – Copilots versus Agents, small models versus large ones, specialists versus generalists.

Your guide to AI – August 2024 — from nathanbenaich.substack.com by Nathan Benaich and Alex Chalmers

Microsoft says OpenAI is now a competitor in AI and search — from cnbc.com by Jordan Novet

Key Points

  • Microsoft’s annually updated list of competitors now includes OpenAI, a long-term strategic partner.
  • The change comes days after OpenAI announced a prototype of a search engine.
  • Microsoft has reportedly invested $13 billion into OpenAI.

Excerpt from by Graham Clay

1. Flux, an open-source text-to-image creator that is comparable to industry leaders like Midjourney, was released by Black Forest Labs (the “original team” behind Stable Diffusion). It is capable of generating high quality text in images (there are tons of educational use cases). You can play with it on their demo page, on Poe, or by running it on your own computer (tutorial here).

Other items re: Flux:

How to FLUX  — from heatherbcooper.substack.com by Heather Cooper
Where to use FLUX online & full tutorial to create a sleek ad in minutes

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Also from Heather Cooper:

Introducing FLUX: Open-Source text to image model

FLUX… has been EVERYWHERE this week, as I’m sure you have seen. Developed by Black Forest Labs, is an open-source image generation model that’s gaining attention for its ability to rival leading models like Midjourney, DALL·E 3, and SDXL.

What sets FLUX apart is its blend of creative freedom, precision, and accessibility—it’s available across multiple platforms and can be run locally.

Why FLUX Matters
FLUX’s open-source nature makes it accessible to a broad audience, from hobbyists to professionals.

It offers advanced multimodal and parallel diffusion transformer technology, delivering high visual quality, strong prompt adherence, and diverse outputs.

It’s available in 3 models:
FLUX.1 [pro]: A high-performance, commercial image synthesis model.
FLUX.1 [dev]: An open-weight, non-commercial variant of FLUX.1 [pro]
FLUX.1 [schnell]: A faster, distilled version of FLUX.1, operating up to 10x quicker.

Daily Digest: Huge (in)Flux of AI videos. — from bensbites.beehiiv.com
PLUS: Review of ChatGPT’s advanced voice mode.

  1. During the weekend, image models made a comeback. Recently released Flux models can create realistic images with near-perfect text—straight from the model, without much patchwork. To get the party going, people are putting these images into video generation models to create pretty–trippy–videos. I can’t identify half of them as AI, and they’ll only get better. See this tutorial on how to create a video ad for your product..

 

7 not only cool but handy use cases of new Claude — from techthatmatters.beehiiv.com by Harsh Makadia

  1. Data visualization
  2. Infographic
  3. Copy the UI of a website
  4. …and more

Achieving Human Level Competitive Robot Table Tennis — from sites.google.com

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14+ resources regarding AI in our learning ecosystems

On 08/13/2024, in adjunct faculty, adult learning, Australia, CMS/LMS, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, digital learning, education technology, elearning, emerging technologies, experimentation, faculty/staff, Google, heutagogy, higher education, human-computer interaction (HCI), ideas, instructional design, intelligent systems, IT in HE, K-12 related, law schools, leadership, learning, learning ecosystem, Learning Experience Design, learning theories, lifelong learning, Microsoft, multimedia, Open AI, platforms, policy, productivity / tips and tricks, religion, strategy, student-related, teachers, teaching & learning, tools, training / L&D, United States, universities, vendors, by Daniel Christian

What Students Want When It Comes To AI — from onedtech.philhillaa.com by Glenda Morgan
The Digital Education Council Global AI Student Survey 2024

The Digital Education Council (DEC) this week released the results of a global survey of student opinions on AI. It’s a large survey with nearly 4,000 respondents conducted across 16 countries, but more importantly, it asks some interesting questions. There are many surveys about AI out there right now, but this one stands out. I’m going to go into some depth here, as the entire survey report is worth reading.

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AI is forcing a teaching and learning evolution — from eschoolnews.com by Laura Ascione
AI and technology tools are leading to innovative student learning–along with classroom, school, and district efficiency

Key findings from the 2024 K-12 Educator + AI Survey, which was conducted by Hanover Research, include:

  • Teachers are using AI to personalize and improve student learning, not just run classrooms more efficiently, but challenges remain
  • While post-pandemic challenges persist, the increased use of technology is viewed positively by most teachers and administrators
  • …and more

From DSC:
I wonder…how will the use of AI in education square with the issues of using smartphones/laptops within the classrooms? See:

  • Why Schools Are Racing to Ban Student Phones — from nytimes.com by Natasha Singer; via GSV
    As the new school year starts, a wave of new laws that aim to curb distracted learning is taking effect in Indiana, Louisiana and other states.

A three-part series from Dr. Phillippa Hardman:

Part 1: Writing Learning Objectives  
The Results Part 1: Writing Learning Objectives

In this week’s post I will dive into the results from task 1: writing learning objectives. Stay tuned over the next two weeks to see all of the the results.

Part 2: Selecting Instructional Strategies.
The Results Part 2: Selecting an Instructional Strategy

Welcome back to our three-part series exploring the impact of AI on instructional design.
…
This week, we’re tackling a second task and a crucial aspect of instructional design: selecting instructional strategies. The ability to select appropriate instructional strategies to achieve intended objectives is a mission-critical skill for any instructional designer. So, can AI help us do a good job of it? Let’s find out!

Part 3: How Close is AI to Replacing Instructional Designers?
The Results Part 3: Creating a Course Outline

Today, we’re diving into what many consider to be the role-defining task of the instructional designer: creating a course design outline.

ChatGPT Cheat Sheet for Instructional Designers! — from Alexandra Choy Youatt EdD

Instructional Designers!
Whether you’re new to the field or a seasoned expert, this comprehensive guide will help you leverage AI to create more engaging and effective learning experiences.

What’s Inside?
Roles and Tasks: Tailored prompts for various instructional design roles and tasks.
Formats: Different formats to present your work, from training plans to rubrics.
Learning Models: Guidance on using the ADDIE model and various pedagogical strategies.
Engagement Tips: Techniques for online engagement and collaboration.
Specific Tips: Industry certifications, work-based learning, safety protocols, and more.

Who Can Benefit?
Corporate Trainers
Curriculum Developers
E-Learning Specialists
Instructional Technologists
Learning Experience Designers
And many more!
…

ChatGPT Cheat Sheet | Instructional Designer

5 AI Tools I Use Every Day (as a Busy Student) — from theaigirl.substack.com by Diana Dovgopol
AI tools that I use every day to boost my productivity.
#1 Gamma
#2 Perplexity
#3 Cockatoo

I use this AI tool almost every day as well. Since I’m still a master’s student at university, I have to attend lectures and seminars, which are always in English or German, neither of which is my native language. With the help of Cockatoo, I create scripts of the lectures and/or translations into my language. This means I don’t have to take notes in class and then manually translate them afterward. All I need to do is record the lecture audio on any device or directly in Cockatoo, upload it, and then you’ll have the audio and text ready for you.

…and more

Students Worry Overemphasis on AI Could Devalue Education — from insidehighered.com by Juliette Rowsell
Report stresses that AI is “new standard” and universities need to better communicate policies to learners.

Rising use of AI in higher education could cause students to question the quality and value of education they receive, a report warns.

This year’s Digital Education Council Global AI Student Survey, of more than 3,800 students from 16 countries, found that more than half (55 percent) believed overuse of AI within teaching devalued education, and 52 percent said it negatively impacted their academic performance.

Despite this, significant numbers of students admitted to using such technology. Some 86 percent said they “regularly” used programs such as ChatGPT in their studies, 54 percent said they used it on a weekly basis, and 24 percent said they used it to write a first draft of a submission.

Higher Ed Leadership Is Excited About AI – But Investment Is Lacking — from forbes.com by Vinay Bhaskara

As corporate America races to integrate AI into its core operations, higher education finds itself in a precarious position. I conducted a survey of 63 university leaders revealing that while higher ed leaders recognize AI’s transformative potential, they’re struggling to turn that recognition into action.

This struggle is familiar for higher education — gifted with the mission of educating America’s youth but plagued with a myriad of operational and financial struggles, higher ed institutions often lag behind their corporate peers in technology adoption. In recent years, this gap has become threateningly large. In an era of declining enrollments and shifting demographics, closing this gap could be key to institutional survival and success.

The survey results paint a clear picture of inconsistency: 86% of higher ed leaders see AI as a “massive opportunity,” yet only 21% believe their institutions are prepared for it. This disconnect isn’t just a minor inconsistency – it’s a strategic vulnerability in an era of declining enrollments and shifting demographics.

(Generative) AI Isn’t Going Anywhere but Up — from stefanbauschard.substack.com by Stefan Bauschard
“Hype” claims are nonsense.

There has been a lot of talk recently about an “AI Bubble.” Supposedly, the industry, or at least the generative AI subset of it, will collapse. This is known as the “Generative AI Bubble.” A bubble — a broad one or a generative one — is nonsense. These are the reasons we will continue to see massive growth in AI.

AI Readiness: Prepare Your Workforce to Embrace the Future — from learningguild.com by Danielle Wallace

Artificial Intelligence (AI) is revolutionizing industries, enhancing efficiency, and unlocking new opportunities. To thrive in this landscape, organizations need to be ready to embrace AI not just technologically but also culturally.

Learning leaders play a crucial role in preparing employees to adapt and excel in an AI-driven workplace. Transforming into an AI-empowered organization requires more than just technological adoption; it demands a shift in organizational mindset. This guide delves into how learning leaders can support this transition by fostering the right mindset attributes in employees.

Claude AI for eLearning Developers — from learningguild.com by Bill Brandon

Claude is fast, produces grammatically correct  text, and outputs easy-to-read articles, emails, blog posts, summaries, and analyses. Take some time to try it out. If you worry about plagiarism and text scraping, put the results through Grammarly’s plagiarism checker (I did not use Claude for this article, but I did send the text through Grammarly).

Survey: Top Teacher Uses of AI in the Classroom — from thejournal.com by Rhea Kelly

A new report from Cambium Learning Group outlines the top ways educators are using artificial intelligence to manage their classrooms and support student learning. Conducted by Hanover Research, the 2024 K-12 Educator + AI Survey polled 482 teachers and administrators at schools and districts that are actively using AI in the classroom.

More than half of survey respondents (56%) reported that they are leveraging AI to create personalized learning experiences for students. Other uses included providing real-time performance tracking and feedback (cited by 52% of respondents), helping students with critical thinking skills (50%), proofreading writing (47%), and lesson planning (44%).

On the administrator side, top uses of AI included interpreting/analyzing student data (61%), managing student records (56%), and managing professional development (56%).

Addendum on 8/14/24:

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DSC: Think about the impacts/ramifications of global, virtual, real-time language translations!

On 08/12/2024, in 21st century, 24x7x365 access, A/V -- audio/visual, Artificial Intelligence/Agents/LLMs/and Related, assistive technologies, business, cloud-based computing / apps / other cloud-related, collaboration, colleges, communications, communities of practice, community colleges, corporate / business world, corporate universities / corporate training, Daniel S. Christian, digital audio, education technology, emerging technologies, Europe, experimentation, future, future of higher education, game-changing environment, global / globalization, higher education, human-computer interaction (HCI), ideas, innovation, intelligent systems, languages and translation, law schools, learning ecosystem, Learning from the Living [Class] Room, Natural Language Processing (NLP), Open AI, society, technologies for your home, telelegal, telemedicine / telehealth / virtual health, tools, training / L&D, United States, universities, usability, user experience (UX), vendors, videoconferencing, Virtual courts and law firms, virtual field trips, virtual K-12 schools, vision/possibilities, web-based collaboration, by Daniel Christian

ChatGPT Voice Mode Is Here: Will It Revolutionize AI Communication?

Advanced Voice Mode – FAQ — from help.openai.com
Learn more about our Advanced Voice capabilities.

Advanced Voice Mode on ChatGPT features more natural, real-time conversations that pick up on and respond with emotion and non-verbal cues.

Advanced Voice Mode on ChatGPT is currently in a limited alpha. Please note that it may make mistakes, and access and rate limits are subject to change.

From DSC:
Think about the impacts/ramifications of global, virtual, real-time language translations!!! This type of technology will create very powerful, new affordances in our learning ecosystems — as well as in business communications, with the various governments across the globe, and more!

 

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The Role of the Law Library in Serving Incarcerated Individuals [Ortiz & Pokornowski]

On 08/03/2024, in law schools, legislatures / government / legal, library / librarians, society, sociology, by Daniel Christian

The Role of the Law Library in Serving Incarcerated Individuals — from sr.ithaka.org by Tammy Ortiz & Ess Pokornowski
Announcing a New IMLS-Funded Project

In a new project funded by the Institute of Museum and Library Services (IMLS), we will examine the national landscape of access to legal information for people who are incarcerated and the current state of the field of law librarianship in facilitating access to the law for the justice-impacted population. This project will build on exploratory research to document the different types of libraries involved in providing services to incarcerated patrons and the challenges and opportunities they face.

We will explore the following research questions:

  • What legal services and information can individuals who are incarcerated currently access?
  • What are the benefits and costs of increasing access to the law for persons who are incarcerated and their communities?
  • What role do institutions play when providing or allowing access to the law for individuals who are incarcerated?
  • How do policies and practices in place disrupt or promote access?
  • How can we design services and model solutions that incorporate best practices and overcome barriers that limit access to and use of legal resources and information?
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Forget everything you think you know about law firms [Furlong]

On 07/26/2024, in 21st century, law schools, leadership, Legal operations, legal reform, legal technologies, legislatures / government / legal, strategy, by Daniel Christian

Forget everything you think you know about law firms — from jordanfurlong.substack.com by Jordan Furlong
Preface your strategic planning by explicitly rejecting all the accumulated conventions of the law firm model. The (legal) world has changed. Open up your strategic vistas. Prepare to start brand new.

Push aside the invisible guardrails of what’s been done before. Don’t take for granted any “normal” aspect — positive, negative, or neutral — of how your law firm looks and behaves, how it’s constituted, who it serves, who works there, how it creates value, how it competes, how it makes money. It’s all up for grabs.
…
But the real advantage now will belong to those strategic planners ready to go further and question all our assumptions about the law firm itself. You can’t conduct effective strategic planning or future-proofing for your firm unless you first shake yourself loose of every conventional “fact” about what law firms are, what they’re for, and how they operate. Those assumptions have become burdens. They will slow you down and compromise your strategy.

From DSC:
This advice seems appropriate for many businesses to do these days!

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Instructure to be Acquired by KKR for $4.8 Billion [Instructure]

On 07/26/2024, in business, Canvas - and other Instructure-related items, CMS/LMS, colleges, community colleges, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, digital learning, education technology, higher education, IT in HE, K-12 related, law schools, learning ecosystem, United States, universities, vendors, by Daniel Christian

Instructure to be Acquired by KKR for $4.8 Billion — from prnewswire.com

SALT LAKE CITY, July 25, 2024 /PRNewswire/ — Instructure Holdings, Inc. (NYSE: INST) (“Instructure”), a leading learning ecosystem, today announced that it has entered into a definitive agreement to be acquired by investment funds managed by KKR, a leading global investment firm, for $23.60 per share in an all-cash transaction valued at an enterprise value of approximately $4.8 billion. The per-share purchase price represents a premium of 16 percent over Instructure’s unaffected share price of $20.27 as of May 17, 2024, the last trading day prior to media reports regarding a potential transaction.  KKR, with participation from Dragoneer Investment Group, will acquire all outstanding shares, including those shares owned by Instructure’s existing majority owner, Thoma Bravo, a leading software investment firm, which took the company public in 2021.

Speaking of edtech-related vendors, also see:

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AI Tools for Legal Work: Claude, Gemini, Copilot, and More [americanbar.org]

On 07/23/2024, in Artificial Intelligence/Agents/LLMs/and Related, ideas, innovation, law schools, Legal operations, legal reform, legal technologies, legislatures / government / legal, United States, vendors, videoconferencing, Virtual courts and law firms, by Daniel Christian

AI Tools for Legal Work: Claude, Gemini, Copilot, and More — from americanbar.org

Summary

  • Uncover four AI tools that can aid legal professionals, including Claude, Gemini, Copilot and ChatGPT.
  • Discover the capabilities of these tools and how their functionality can streamline law firm’s workflow, improving efficiency.
  • Learn how much these AI tools cost to incorporate into your tech stack, and determine if there are any security risks to be aware

Also relevant, see:

 

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The race to deploy GenAI in the legal sector [Nicol-Schwarz]

On 07/19/2024, in Access to Justice (A2J), Artificial Intelligence/Agents/LLMs/and Related, business, changing business models, corporate / business world, emerging technologies, Europe, experimentation, future, game-changing environment, innovation, law schools, Legal operations, legal reform, legal technologies, legislatures / government / legal, Open AI, platforms, productivity / tips and tricks, UK, United States, vendors, by Daniel Christian

The race to deploy GenAI in the legal sector — from sifted.eu by Kai Nicol-Schwarz
LegalFly’s €15m Series A is the latest in a string of raises for European GenAI legaltech startups

Speak to any lawyer and you’ll soon discover that the job is a far cry from the fevered excitement of a courtroom drama. Behind the scenes, there’s an endless amount of laborious and typically manual tasks like drafting, reviewing and negotiating contracts and other legal documents that have to be done manually daily.

It was this realisation that led four product managers at dating app giant Tinder, frustrated by what they saw as a lack of AI adoption at the company, to jump ship and found Belgium-based LegalFly last year. The startup is building a generative AI copilot for lawyers which eventually, it says, will be able to automate entire workflows in the legal profession.

“We were looking at what GenAI was good at, which is synthesising data and generating content,” says founder and CEO Ruben Miessen. “What industry works like that? Law, and it does it all in a very manual way.”

“The legal industry is a global behemoth that’s seen minimal innovation since the advent of Microsoft Word in the 90s,” says Carina Namih, partner at Plural. “GenAI — especially with a human in the loop to keep accuracy high — is ideally suited to drafting, editing and negotiating legal documents.”

Legal Technology Company Relativity Announces OpenAI ChatGPT Integration — from lawfuel.com

CHICAGO– July 18 – Relativity, a global legal technology company, today announced it is integrating with OpenAI’s ChatGPT Enterprise Compliance API. The integration adds ChatGPT Enterprise as a Collect in RelativityOne data source, allowing users to seamlessly collect and process human-to-AI conversational data.

“The future around human and AI interaction is changing rapidly, calling for innovative legal data management solutions to include novel data sources, such as conversations with AI agents,” said Chris Brown, Chief Product Officer at Relativity. “In answering that call, we are committed to equipping our community with the tools they need to traverse the evolving future of human-to-AI conversational data and putting users in control of this new data landscape.”

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The race against time to reinvent lawyers [Furlong] + other items in the legal/legaltech world

On 07/11/2024, in Artificial Intelligence/Agents/LLMs/and Related, career development, change, curriculum, dangers of the status quo, emerging technologies, experimentation, law schools, Legal operations, legal reform, legal technologies, legislatures / government / legal, platforms, policy, political science, productivity / tips and tricks, reinvent, skills, strategy, technology (general), tools, by Daniel Christian

The race against time to reinvent lawyers — from jordanfurlong.substack.com by Jordan Furlong
Our legal education and licensing systems produce one kind of lawyer. The legal market of the near future will need another kind. If we can’t close this gap fast, we’ll have a very serious problem.

Excerpt (emphasis DSC):

Lawyers will still need competencies like legal reasoning and analysis, statutory and contractual interpretation, and a range of basic legal knowledge. But it’s unhelpful to develop these skills through activities that lawyers won’t be performing much longer, while neglecting to provide them with other skills and prepare them for other situations that they will face. Our legal education and licensing systems are turning out lawyers whose competence profiles simply won’t match up with what people will need lawyers to do.

A good illustration of what I mean can be found in an excellent recent podcast from the Practising Law Institute, “Shaping the Law Firm Associate of the Future.” Over the course of the episode, moderator Jennifer Leonard of Creative Lawyers asked Professors Alice Armitage of UC Law San Francisco and Heidi K. Brown of New York Law School to identify some of the competencies that newly called lawyers and law firm associates are going to need in future. Here’s some of what they came up with:

  • Agile, nimble, extrapolative thinking
  • Collaborative, cross-disciplinary learning
  • Entrepreneurial, end-user-focused mindsets
  • Generative AI knowledge (“Their careers will be shaped by it”)
  • Identifying your optimal individual workflow
  • Iteration, learning by doing, and openness to failure
  • Leadership and interpersonal communication skills
  • Legal business know-how, including client standards and partner expectations
  • Receiving and giving feedback to enhance effectiveness

Legal Tech for Legal Departments – What In-House Lawyers Need to Know — from legal.thomsonreuters.com by Sterling Miller

Whatever the reason, you must understand the problem inside and out. Here are the key points to understanding your use case:

  • Identify the problem.
  • What is the current manual process to solve the problem?
  • Is there technology that will replace this manual process and solve the problem?
  • What will it cost and do you have (or can you get) the budget?
  • Will the benefits of the technology outweigh the cost? And how soon will those benefits pay off the cost? In other words, what is the return on investment?
  • Do you have the support of the organization to buy it (inside the legal department and elsewhere, e.g., CFO, CTO)?

2024-05-13: Of Legal AI — from emergentbehavior.co

Long discussion with a senior partner at a major Bay Area law firm:

Takeaways

A) They expect legal AI to decimate the profession…
B) Unimpressed by most specific legal AI offerings…
C) Generative AI error rates are acceptable even at 10–20%…
D) The future of corporate law is in-house…
E) The future of law in general?…
F) Of one large legal AI player…

2024 Legal Technology Survey Results — from lexology.com

Additional findings of the annual survey include:

  • 77 percent of firms have a formal technology strategy in place
  • Interest and intentions regarding generative A.I. remain high, with almost 80 percent of participating firms expecting to leverage it within the next five years. Many have either already begun or are planning to undertake data hygiene projects as a precursor to using generative A.I. and other automation solutions. Although legal market analysts have hypothesized that proprietary building of generative A.I. solutions remain out of reach for mid-sized firms, several Meritas survey respondents are making traction. Many other firms are also licensing third-party generative A.I. solutions.
  • The survey showed strong technology progression among several Meritas member firms, with most adopting a tech stack of core, foundational systems of infrastructure technology and adding cloud-based practice management, document management, time, billing, and document drafting applications.
  • Most firms reported increased adoption and utilization of options already available within their current core systems, such as Microsoft Office 365 Teams, SharePoint, document automation, and other native functionalities for increasing efficiencies; these functions were used more often in place of dedicated purpose-built solutions such as comparison and proofreading tools.
  • The legal technology market serving Meritas’ member firms continues to be fractured, with very few providers emerging as market leaders.

AI Set to Save Professionals 12 Hours Per Week by 2029 — from legalitprofessionals.com

Thomson Reuters, a global content and technology company, today released its 2024 Future of Professionals report, an annual survey of more than 2,200 professionals working across legal, tax, and risk & compliance fields globally. Respondents predicted that artificial intelligence (AI) has the potential to save them 12 hours per week in the next five years, or four hours per week over the upcoming year – equating to 200 hours annually.

This timesaving potential is the equivalent productivity boost of adding an extra colleague for every 10 team members on staff. Harnessing the power of AI across various professions opens immense economic opportunities. For a U.S. lawyer, this could translate to an estimated $100,000 in additional billable hours.*

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“Content can be turned into interactive learning games” [Cheung] + other items re: AI in our LE’s

On 07/11/2024, in 21st century, 24x7x365 access, adjunct faculty, Artificial Intelligence/Agents/LLMs/and Related, assessment, Canvas - and other Instructure-related items, CMS/LMS, colleges, community colleges, content development, aggregation, repositories, digital learning, education technology, emerging technologies, experimentation, faculty/staff, future of higher education, game-changing environment, higher education, human-computer interaction (HCI), innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, law schools, learning ecosystem, liberal arts, online media, personalized/customized learning, platforms, student-related, teachers, teaching & learning, tools, United States, universities, vendors, vision/possibilities, by Daniel Christian

Higher Education Has Not Been Forgotten by Generative AI — from insidehighered.com by Ray Schroeder
The generative AI (GenAI) revolution has not ignored higher education; a whole host of tools are available now and more revolutionary tools are on the way.

Some of the apps that have been developed for general use can be customized for specific topical areas in higher ed. For example, I created a version of GPT, “Ray’s EduAI Advisor,” that builds onto the current GPT-4o version with specific updates and perspectives on AI in higher education. It is freely available to users. With few tools and no knowledge of the programming involved, anyone can build their own GPT to supplement information for their classes or interest groups.

Excerpts from Ray’s EduAI Advisor bot:

AI’s global impact on higher education, particularly in at-scale classes and degree programs, is multifaceted, encompassing several key areas:
1. Personalized Learning…
2. Intelligent Tutoring Systems…
3. Automated Assessment…
4. Enhanced Accessibility…
5. Predictive Analytics…
6. Scalable Virtual Classrooms
7. Administrative Efficiency…
8. Continuous Improvement…

Instructure and Khan Academy Announce Partnership to Enhance Teaching and Learning With Khanmigo, the AI Tool for Education — from instructure.com
Shiren Vijiasingam and Jody Sailor make an exciting announcement about a new partnership sure to make a difference in education everywhere.

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“AI will be a vital tool in overcoming the access to justice challenge.” [Susskind] + other legaltech-related items

On 07/09/2024, in 21st century, 24x7x365 access, Access to Justice (A2J), Artificial Intelligence/Agents/LLMs/and Related, career development, change, law schools, legal reform, legal technologies, legislatures / government / legal, tools, UK, United States, vendors, by Daniel Christian

Rethinking Legal Ops Skills: Generalists Versus Specialists — from abovethelaw.com by Silvie Tucker and Brandi Pack
This ongoing conversation highlights the changing demands on legal ops practitioners.

A thought-provoking discussion is unfolding in the legal operations community regarding one intriguing question: Should legal operations professionals strive to be generalists or specialists?

The conversation is timely as the marketplace consolidates and companies grapple with the best way to fill valuable and limited headcount allotments. It also highlights the evolving landscape of legal operations and the changing demands on its practitioners.
…
The Evolution of Legal Ops
Over the past decade, the field of legal operations has undergone significant transformation. Initially strictly focused on streamlining processes and reducing costs, the role has expanded to include various responsibilities driven by technological advancements and heightened industry expectations. Key areas of expansion include:

He added: “I have for long been of the view – for decades – that AI will be a vital tool in overcoming the access to justice challenge. Existing and emerging technologies are now very promising.”

Richard Susskind

In A First for Law Practice Management Platforms, Clio Rolls Out An Integrated E-Filing Service in Texas — from lawnext.com by Bob Ambrogi

Last October, during its annual Clio Cloud Conference, the law practice management company Clio announced its plan to roll out an e-filing service, called Clio File, during 2024, starting with Texas, which would make it the first law practice management platform with built-in e-filing. Today, it delivered on that promise, launching Clio File for e-filing in Texas courts.

“Lawyers can now seamlessly submit court documents directly from our flagship practice management product, Clio Manage, streamlining their workflows and simplifying the filing process,” said Chris Stock, vice president of legal content and migrations at Clio. “This is an exciting step in expanding the capabilities of our platform, providing a comprehensive solution for legal documents, from drafting to court filing.”

Just-Launched Quench Uses Gen AI to Bring Greater Speed and Accuracy to Medico-Legal Records Review — from lawnext.com by Bob Ambrogi

A cardiologist with a background in medical technology, computer science and artificial intelligence has launched a product for legal professionals and physician expert witnesses that targets the tedious task of reviewing and analyzing thousands of pages of medical records.

The product, Quench SmartChart, uses generative AI to streamline the medico-legal review process, enabling users to quickly extract, summarize and create chronologies from large, disorganized PDFs of medical records.

The product also includes a natural language chat feature, AskQuench, that lets users interact with and interrogate records to surface essential insights.

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Emerging Trends in Legal Tech [Joyner & Correia]

On 07/08/2024, in 21st century, 24x7x365 access, law schools, Legal operations, legal reform, legal technologies, legislatures / government / legal, United States, vendors, videoconferencing, Virtual courts and law firms, by Daniel Christian

Emerging Trends in Legal Tech — from legaltalknetwork.com by Rob Joyner & Jared D. Correia

Remote Work Continues to Thrive
In recent years, many firms have adopted a “just make it happen” attitude toward virtual meetings, mobility, and remote work. This has enabled law firms to reevaluate the tools and training necessary for legal professionals to utilize technology effectively, improving upon the traditional in-office setup. When executed correctly, this approach can yield long-lasting benefits for the firm. Implementing a remote work policy can help firms access a global talent pool, reduce operational costs, and create a better work-life balance for their staff.

In a recent episode of Legal Toolkit, Rob Joyner, Senior Vice President of Business Development at Centerbase, and Jared D. Correia, Esq., CEO of Red Cave Law Firm Consulting, discuss the debate between remote and in-office work, as well as the latest advancements in AI and other essential legal technology.

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Wow! Great to hear that >1/2 of law schools now offer classes on AI; + other legaltech-related items

On 06/23/2024, in Access to Justice (A2J), Artificial Intelligence/Agents/LLMs/and Related, emerging technologies, future, innovation, law schools, legal reform, legal technologies, legislatures / government / legal, technologies for your home, tools, United States, by Daniel Christian

Is Gen AI Creating A Divide Among Law Firms Of Haves and Have Nots? — from lawnext.com by Bob Ambrogi

It further seems to me that there is increasingly a divide in the use of generative AI between larger firms and smaller firms. Some will jump on me for saying that, because there are clearly smaller firms that are leading the pack in their development and use of generative AI. (I’m looking at you, Siskind Susser.) By the same token, there are larger firms that have locked their doors to generative AI.

But of the firms that are most openly incorporating generative AI into their workflows, they seem mostly to be larger firms. There is good reason for this. Larger firms have innovation officers and KM professionals and others on staff who are leading the charge on generative AI. Thanks to them, those firms are better equipped to survey the AI landscape and test products under controlled and secure conditions.

On LawNext: Cofounder Jason Tashea on the First Year and Uncertain Future of Georgetown’s First-of-Its-Kind Judicial Innovation Fellowship — from lawnext.com by Bob Ambrogi

Eighteen months ago, the first-of-its-kind Judicial Innovation Fellowship launched with the mission of embedding experienced technologists and designers within state, local, and tribal courts to develop technology-based solutions to improve the public’s access to justice. Housed within the Institute for Technology Law & Policy at Georgetown University Law Center, the program was designed to be a catalyst for innovation to enable courts to better serve the legal needs of the public.

Addendum on 6/24/24:

Legal AI Careers Prospects and Opportunities: Navigating the Future of Law — from lawfuel.com

The advances with generative AI tools open new career opportunities for lawyers, from legal tech consultants to junior lawyers supervising AI systems.
…
Institutions like Harvard Law School and Yale Law School are introducing courses that focus on AI’s implications in the legal field and such career oppotunities continue to arise.
…
Pursuing a career in Legal AI requires a unique blend of legal knowledge and technical skills. There are various educational pathways can equip aspiring professionals with these competencies.

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“The Impact of Technology on Modern Legal Services” + other legaltech-related items

On 06/11/2024, in Artificial Intelligence/Agents/LLMs/and Related, emerging technologies, law schools, Legal operations, legal reform, legal technologies, legislatures / government / legal, tools, trends, United States, vendors, by Daniel Christian

The Impact of Technology on Modern Legal Services — from smdailyjournal.com

In an ever-evolving digital landscape, the fusion of technology and legal services has ushered in a new era of efficiency, accessibility, and innovation. The traditional image of legal professionals buried in stacks of paperwork and endless research has been transformed by cutting-edge technologies that promise to revolutionize how legal services are delivered, accessed, and executed. From artificial intelligence to blockchain, cloud computing to automation, the impact of technology on modern legal services is palpable and profound.

Technology Trends Shaping Legal Services
The legal industry is experiencing a seismic shift driven by technology, with key trends reshaping legal services. Artificial Intelligence (AI) is revolutionizing legal research, document analysis, and predictive analytics, enabling legal professionals to streamline their workflow and deliver more accurate and timely insights to clients. Blockchain technology improves the safety and transparency of legal transactions, while cloud computing optimizes data storage and accessibility in the legal sector.

Clients Care About Legal Tech: Dig Into Legal Tech and Tech Related Careers. — from legaltalknetwork.com by Dan Lear and Adriana Linares
A new survey proves clients care about a lawyer’s tech skills. Hear about adding the latest tech and about emerging jobs in the legal tech field.

A new survey finds that clients care deeply about their attorney’s tech tools and tech skills. The numbers don’t lie: Legal tech matters. An efficient, integrated system is no longer “nice to have.” It’s table stakes, from case management to client communications to online filing and billing. 

 

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