data related items

‘Goliath is winning’: The biggest U.S. banks are set to automate away 200,000 jobs — from gizmodo.com by Brian Merchant

Excerpt (excerpt):

Over the next decade, U.S. banks, which are investing $150 billion in technology annually, will use automation to eliminate 200,000 jobs, thus facilitating “the greatest transfer from labor to capital” in the industry’s history. The call is coming from inside the house this time, too—both the projection and the quote come from a recent Wells Fargo report, whose lead author, Mike Mayo, told the Financial Times that he expects the industry to shed 10 percent of all of its jobs.

This, Mayo said, will lay the groundwork for, and I quote, “a golden age of banking efficiency.” The job cuts are slated to hit front offices, call centers, and branches the hardest, where 20-30 percent of those roles will be on the chopping block. They will be replaced by better ATMs, automated chatbots, and software instruments that take advantage of big data and cloud computing to make investment decisions.

“The next decade should be the biggest decade for banks in technology in history,” Mayo said.

From DSC:
How does this impact entry level positions? How does this help a young graduate who is trying to get out of the Catch 22 with job experience? How are colleges and universities helping young people navigate these quickly changing landscapes?

IT laggards could lose up to $20 billion in revenue over the next 5 years, says Accenture [Dignan]

On 10/03/2019, in 21st century, analytics, Artificial Intelligence/Agents/LLMs/and Related, career development, change, cloud-based computing / apps / other cloud-related, corporate / business world, data related items, ideas, innovation, internet, platforms, technology (general), tools, training / L&D, trends, vision/possibilities, workplace, by Daniel Christian

IT laggards could lose up to $20 billion in revenue over the next 5 years, says Accenture — from zdnet.com by Larry Dignan
Accenture’s leaders see enterprise technologies as a system compared to independent fixes and bet on cloud, AI, big data analytics and IoT.

Excerpt:

Companies that fail to scale innovation may lose up to $20 billion in revenue over the next five years as enterprises thrive or dive based on information technology decisions, according to Accenture.

Accenture’s report was based on a survey of more than 8,300 companies across 20 industries and 22 countries. Accenture scored companies on technology adoption, depth of technology adoption and cultural readiness. From there, Accenture segmented companies into leaders, defined as the top 10%, and laggards, which represent the bottom 25%.

Also see:

Digital transformation: 3 change management mistakes to avoid — from enterprisersproject.com by Peter Bendor-Samuel
The degree of change and the pace of change both pick up during a digital transformation. Don’t let these common change management mistakes trip you up
up

The 7 biggest technology trends in 2020 everyone must get ready for now [Marr]

On 10/02/2019, in 21st century, 24x7x365 access, 3D, A/V -- audio/visual, analytics, Artificial Intelligence/Agents/LLMs/and Related, assistive technologies, Augmented Reality (AR), Blockchain, change, cloud-based computing / apps / other cloud-related, computer science, corporate / business world, Daniel S. Christian, data related items, emerging technologies, future, human-computer interaction (HCI), innovation, internet, IT in HE, law schools, leadership, legislatures / government / legal, Natural Language Processing (NLP), pace of change, platforms, programming, society, technologies for your home, technology (general), telecommunications, tools, trends, United States, Virtual Reality (VR) / worlds / learning, vision/possibilities, XR - extended reality, by Daniel Christian

The 7 biggest technology trends in 2020 everyone must get ready for now — from forbes.com by Bernard Marr

Excerpts:

AI-as-a-service
5G data networks
Autonomous Driving
Personalized and predictive medicine
Computer Vision
Extended Reality
Blockchain Technology

From DSC:
I appreciate this list from Bernard. I would also add voice-enabled interfaces/products (NLP) to this list, as well as more integration of AI into learning-related applications and services.

For the federal agencies, state representatives, senators, law schools, students in law school, lawyers, legislators, CIO’s, and CEO’s etc. out there: Are you/we ready for these? Given the pace of exponential change, how are you seeking to keep a pulse-check on these types of emerging technologies and their impacts on our society? How are you/we guiding the development of these emerging technologies?

The blinding of justice: Technology, journalism and the law — from thehill.com by Kristian Hammond and Daniel Rodriguez

Excerpts:

The legal profession is in the early stages of a fundamental transformation driven by an entirely new breed of intelligent technologies and it is a perilous place for the profession to be.

If the needs of the law guide the ways in which the new technologies are put into use they can greatly advance the cause of justice. If not, the result may well be profits for those who design and sell the technologies but a legal system that is significantly less just.
…
We are entering an era of technology that goes well beyond the web. The law is seeing the emergence of systems based on analytics and cognitive computing in areas that until now have been largely immune to the impact of technology. These systems can predict, advise, argue and write and they are entering the world of legal reasoning and decision making.

Unfortunately, while systems built on the foundation of historical data and predictive analytics are powerful, they are also prone to bias and can provide advice that is based on incomplete or imbalanced data.
…
We are not arguing against the development of such technologies. The key question is who will guide them. The transformation of the field is in its early stages. There is still opportunity to ensure that the best intentions of the law are built into these powerful new systems so that they augment and aid rather than simply replace.

From DSC:
This is where we need more collaborations between those who know the law and those who know how to program, as well as other types of technologists.

From DSC:
The two postings below show the need for more collaboration and the use of teams:

The future of law and computational technologies: Two sides of the same coin — from legaltechlever.com by Daniel Linna Jr.

Excerpt (emphasis DSC):

An increasing number of lawyers today work with allied professionals to improve processes, better manage projects, embrace data-driven methods, and leverage technology to improve legal services and systems. Legal-services and lawyer regulations are evolving. And basic technologies and AI are slowly making their way into the legal industry, from legal aid organizations and courts to large law firms, corporate legal departments, and governments.

If we are to realize the potential to improve society with computational technologies, law, regulation, and ethical principles must be front and center at every stage, from problem definition, design, data collection, and data cleaning to training, deployment, and monitoring and maintenance of products and systems. To achieve this, technologists and lawyers must collaborate and share a common vocabulary. Lawyers must learn about technology, and technologists must learn about law. Multidisciplinary teams with a shared commitment to law, regulation, and ethics can proactively address today’s AI challenges, and advance our collaborative problem-solving capabilities to address tomorrow’s increasingly complex problems. Lawyers and technologists must work together to create a better future for everyone.

From DSC:
As with higher education in general, we need more team-based efforts in the legal realm as well as more TrimTab Groups.

What’s a lawyer now? Law’s shift from practice to skill — from forbes.com by Mark Cohen

Excerpts:

Why does this distinction matter? Because law—like so many industries—is undergoing a tectonic shift. It is morphing from a lawyer dominated, practice-centric, labor-intensive guild to a tech-enabled, process and data-driven, multi-disciplinary global industry. The career paths, skills, and expectations of lawyers are changing. So too are how, when, and on what financial terms they are engaged; with whom and from what delivery models they work; their performance metrics, and the resources—human and machine—they collaborate with. Legal practice is shrinking and the business of delivering legal services is expanding rapidly.

Law is no longer the exclusive province of lawyers. Legal knowledge is not the sole element of legal delivery—business and technological competencies are equally important. It’s a new ballgame—one that most lawyers are unprepared for.
…
How did we get here and are legal careers for most a dead end? Spoiler alert: there’s tremendous opportunity in the legal industry. The caveat: all lawyers must have basic business and technological competency whether they pursue practice careers or leverage their legal knowledge as a skill in legal delivery and/or allied professional careers.

Upskilling the legal profession is already a key issue, a requisite for career success. Lawyers must learn new skills like project management, data analytics, deployment of technology, and process design to leverage their legal knowledge. Simply knowing the law will not cut it anymore.

From DSC:
I really appreciate the work of the above two men whose articles I’m highlighting here. I continue to learn a lot from them and am grateful for their work.

That said, just like it’s a lot to expect a faculty member (in higher ed) who teaches online to not only be a subject matter expert, but also to be skilled in teaching, web design, graphic design, navigation design, information design, audio design, video editing, etc…it’s a lot to expect for a lawyer to be a skilled lawyer, business person, and technician. I realize that Mark was only saying a basic level of competency…but even that can be difficult to achieve at times. Why? Because people have different skillsets, passions, and interests. One might be a good lawyer, but not a solid technician…or vice versa. One might be a solid professor, but isn’t very good with graphic design.

5 emerging tech trends impacting the enterprise — from campustechnology.com by Rhea Kelly

Excerpts:

Gartner’s Emerging Technologies Hype Cycle focuses specifically on new technologies (not previously highlighted in past Hype Cycles) that “show promise in delivering a high degree of competitive advantage over the next five to 10 years.” The five most impactful trends to watch this year are:

Sensing and mobility.
Augmented human.
Postclassical compute and comms.
Digital ecosystems.
Advanced AI and analytics.

Eight tips to thrive in the evolving legal landscape [Runyon]

On 08/27/2019, in 21st century, cloud-based computing / apps / other cloud-related, communications, data related items, law schools, legal technologies, legislatures / government / legal, productivity / tips and tricks, relationships, tools, vendors, workplace, by Daniel Christian

Eight tips to thrive in the evolving legal landscape — from lawtechnologytoday.org by Bethany Runyon

Excerpt:

There is no question that technology has changed the way lawyers work, shaped how law firms operate and affected organizational culture. The business of law is more complex and competitive than ever, and it will only continue to evolve as alternative service providers gain ground, pricing structures change and client expectations shift.

To get you prepared, our team at HighQ would like to offer eight tips to thrive in the evolving legal landscape.

Reflections on “Uh-oh: Silicon Valley is building a Chinese-style social credit system” [Elgan]

On 08/27/2019, in 24x7x365 access, A/V -- audio/visual, Amazon, Artificial Intelligence/Agents/LLMs/and Related, Asia, cloud-based computing / apps / other cloud-related, corporate / business world, dangers of the status quo, Daniel S. Christian, data related items, emerging technologies, ethics, face-to-face, Facebook / Meta Platforms, future, game-changing environment, generational differences, Google, hearts -- matters of the heart, intelligent systems, internet, law schools, legislatures / government / legal, Microsoft, morals/values, platforms, policy, political science, privacy, society, surviving, the downsides of how people use tech, tools, trends, United States, vendors, by Daniel Christian

Uh-oh: Silicon Valley is building a Chinese-style social credit system — from fastcompany.com by Mike Elgan
In China, scoring citizens’ behavior is official government policy. U.S. companies are increasingly doing something similar, outside the law.

Excerpts (emphasis DSC):

Have you heard about China’s social credit system? It’s a technology-enabled, surveillance-based nationwide program designed to nudge citizens toward better behavior. The ultimate goal is to “allow the trustworthy to roam everywhere under heaven while making it hard for the discredited to take a single step,” according to the Chinese government.

In place since 2014, the social credit system is a work in progress that could evolve by next year into a single, nationwide point system for all Chinese citizens, akin to a financial credit score. It aims to punish for transgressions that can include membership in or support for the Falun Gong or Tibetan Buddhism, failure to pay debts, excessive video gaming, criticizing the government, late payments, failing to sweep the sidewalk in front of your store or house, smoking or playing loud music on trains, jaywalking, and other actions deemed illegal or unacceptable by the Chinese government.
…
IT CAN HAPPEN HERE
Many Westerners are disturbed by what they read about China’s social credit system. But such systems, it turns out, are not unique to China. A parallel system is developing in the United States, in part as the result of Silicon Valley and technology-industry user policies, and in part by surveillance of social media activity by private companies.

Here are some of the elements of America’s growing social credit system.

If current trends hold, it’s possible that in the future a majority of misdemeanors and even some felonies will be punished not by Washington, D.C., but by Silicon Valley. It’s a slippery slope away from democracy and toward corporatocracy.

From DSC:
Who’s to say what gains a citizen points and what subtracts from their score? If one believes a certain thing, is that a plus or a minus? And what might be tied to someone’s score? The ability to obtain food? Medicine/healthcare? Clothing? Social Security payments? Other?

We are giving a huge amount of power to a handful of corporations…trust comes into play…at least for me. Even internally, the big tech co’s seem to be struggling as to the ethical ramifications of what they’re working on (in a variety of areas).

Is the stage being set for a “Person of Interest” Version 2.0?

Google brings AI to studying with Socratic — from zdnet.com by Stephanie Condon
Ahead of the new school year, Google is re-launching a mobile learning app it acquired last year.

Excerpt:

Google this week started rolling out a revamped version of a mobile learning app, called Socratic, that the tech giant acquired last year. The updated app, with new machine learning-powered features, coincides with the start of the school year, as well as other Google for Education initiatives.

Socratic aims to help both high school and university students in their studies outside of the classroom. If students need help answering a study question, they can now use the Socratic app to ask a question with their voice, or to take a picture of a question in their study materials. The app will then find relevant material from across the web.

Also see:

The School of Tomorrow Will Revolve Around AI — from datafloq.com
Excerpt:
We live in exponential times, and merely having a digital strategy focused on continuous innovation is no longer enough to thrive in a constantly changing world. To transform an organisation and contribute to building a secure and rewarding networked society, collaboration among employees, customers, business units and even things is increasingly becoming key.Especially with the availability of new technologies such as artificial intelligence, organisations now, more than ever before, need to focus on bringing together the different stakeholders to co-create the future. Big data empowers customers and employees, the Internet of Things will create vast amounts of data and connects all devices, while artificial intelligence creates new human-machine interactions. In today’s world, every organisation is a data organisation, and AI is required to make sense of it all.

Addendum on 8/23/19

Google: Gmail’s new AI spelling, grammar checks help you avoid email blunders — from zdnet.com by Liam Tung
Gmail on G Suite gains new AI-assisted spellcheck and grammar features.

Why cities are banning facial recognition technology [Wired.com]

On 08/08/2019, in 21st century, 24x7x365 access, A/V -- audio/visual, Artificial Intelligence/Agents/LLMs/and Related, data related items, ethics, human-computer interaction (HCI), intelligent systems, law schools, legislatures / government / legal, morals/values, pace of change, platforms, society, the downsides of how people use tech, United States, by Daniel Christian

A handful of US cities have banned government use of facial recognition technology due to concerns over its accuracy and privacy. WIRED’s Tom Simonite talks with computer vision scientist and lawyer Gretchen Greene about the controversy surrounding the use of this technology.

How to do strategic planning like a futurist — from hbr.org by Amy Webb

Excerpt:

Nice, linear timelines offer a certain amount of assurance: that events can be preordained, chaos can be contained, and success can be plotted and guaranteed. Of course, the real world we all inhabit is a lot messier. Regulatory actions or natural disasters are wholly outside of your control, while other factors — workforce development, operations, new product ideas — are subject to layers of decisions made throughout your organization. As all those variables collide, they shape the horizon.
…
Chief strategy officers and those responsible for choosing the direction of their organizations are often asked to facilitate “visioning” meetings. This helps teams brainstorm ideas, but it isn’t a substitute for critical thinking about the future. Neither are the one-, three-, or five-year strategic plans that have become a staple within most organizations, though they are useful for addressing short-term operational goals. Deep uncertainty merits deep questions, and the answers aren’t necessarily tied to a fixed date in the future. Where do you want to have impact? What it will take to achieve success? How will the organization evolve to meet challenges on the horizon? These are the kinds of deep, foundational questions that are best addressed with long-term planning.

Pearson moves away from print textbooks [Kelly]

On 07/17/2019, in 24x7x365 access, adjunct faculty, analytics, Artificial Intelligence/Agents/LLMs/and Related, bots, Bring your own device (BYOD), change, changing business models, cloud-based computing / apps / other cloud-related, CMS/LMS, colleges, community colleges, content development, aggregation, repositories, data related items, digital audio, digital learning, digital storytelling, digital textbooks, digital video, e-books, e-publishing related items (EPUB and more), e-readers, education, education technology, faculty/staff, higher education, human-computer interaction (HCI), instructional design, intelligent systems, intelligent tutoring, IT in HE, K-12 related, learning, Learning from the Living [Class] Room, microlearning, mobile learning, multimedia, new business models, online learning, online media, online tutoring, personalized/customized learning, platforms, publishing, student-related, teachers, teaching & learning, teaching online, textbooks, tools, United States, universities, vendors, by Daniel Christian

Pearson moves away from print textbooks — from campustechnology.com by Rhea Kelly

Excerpt:

All of Pearson’s 1,500 higher education textbooks in the U.S. will now be “digital first.” The company announced its big shift away from print today, calling the new approach a “product as a service model and a generational business shift to be much more like apps, professional software or the gaming industry.”

The digital format will allow Pearson to update textbooks on an ongoing basis, taking into account new developments in the field of study, new technologies, data analytics and efficacy research, the company said in a news announcement. The switch to digital will also lower the cost for students: The average e-book price will be $40, or $79 for a “full suite of digital learning tools.”

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