changing business models

A second demographic cliff adds to urgency for change — from insidehighered.com by Ray Schroeder
The demographic cliff we have been anticipating since the drop in births with the 2008 recession now has a younger sibling — the COVID-19 cliff is coming with another deep drop in recent births.

Excerpts:

In sum, competition is rapidly growing; the pool of “traditional” students is evaporating; employers are dropping degree requirements; and, with student debt now surpassing $1.7 trillion, we all know that families are looking for more cost-effective paths to the knowledge and skills they seek. “The fundamental business model for delivering education is broken,” said Rick Beyer, a senior fellow and practice area lead for mergers and affiliations at the Association of Governing Boards of Universities and Colleges. “The consolidation era started a few years ago. It will continue. We will see more closures.”

What, then, are the bright spots for postsecondary learning?

Online learning tops the list despite some bad press for the hastily put-together remote learning of last year. Adult students, in particular, prefer the flexibility and mobility of online. Enrollment in online programs has continued to increase while overall higher ed enrollments have declined each of the past dozen years.

The fate of midsize firms in a post-pandemic world [Black]

On 05/19/2021, in 21st century, 24x7x365 access, change, changing business models, Legal operations, legal technologies, legislatures / government / legal, vendors, videoconferencing, Virtual courts and law firms, web-based collaboration, workplace, by Daniel Christian

2021 Report on the State of the Midsize Legal Market — from legal.thomsonreuters.com; with thanks to Gabe Teninbaum for this resource and the resource below

Managing through the endless changes of 2020 uncovered both challenges and opportunities for law firms. The past year was an exercise in responding swiftly and decisively to massive disruptions. 2021 may allow for a strategic reassessment of what works — or no longer works — in this new environment.

Download the “Report on the state of the midsize legal market” for a look back at midsize law firms’ performance, the strategies they employed to preserve profitability throughout the year, and the unique opportunities that exist for them.

Also see:

The fate of midsize firms in a post-pandemic world — from abovethelaw.com by Nicole Black

Excerpts:

Of course, the effect of the pandemic on the practice of law varied greatly from one firm to the next. Often, the impact was largely dependent on firm size, geographic location(s), practice area(s), and, of course, technology readiness. For example, some firms were already operating in the cloud and were able to quickly pivot to remote functionality and were easily able to communicate with clients and colleagues, accept online signatures and payments, and quickly access documents and law firm data. For other firms, the transition to remote work was a much more difficult one.

Law firms leaders quickly learned that a willingness to adopt new technologies into their firms was a requirement for survival during the pandemic.
…
The bottom line: we’re going to be entering a “new normal” on the other side of the pandemic and the old school ways of thinking and doing business simply won’t cut it. An innovative mindset is key, and this includes a willingness to: 1) adapt when needed, and 2) invest in cutting edge technologies that will ensure built-in efficiency and flexibility.

Coursera Conference 2021: Highlights and Takeaways — from blog.coursera.org by Betty Vandenbosch

Excerpt:

The Coursera Product Innovation session was another conference favorite, as we shared learner stories and offered a glimpse into some of the key innovations we worked on over the past year to support learners, educators, and institutions:

Individual learners now benefit from personalized course recommendations, hands-on projects, improved accessibility options, and AI-powered support to help motivate and encourage them on their learning journey.
Educators and instructors can import videos, quizzes, and other assets to re-use across courses. They can also connect Coursera to their institution’s learning management system and repackage content to create new, stackable credentials such as Specializations and Professional Certificates.
Businesses, governments, and universities can help employees and learners develop in-demand skills to stay competitive in the workplace with smart solutions like SkillSets and Academies, which are designed to offer targeted skills development in every part of an organization.

Also see:

Elite Colleges Started EdX as a Nonprofit Alternative to Coursera. How Is It Doing? — from edsurge.com by Jeffrey R. Young

Why Tech Companies View the Job Search As Big Business — from edsurge.com by Ayesha Khan

Excerpt:

A pre-pandemic study shows that more than 4 in 10 college degree holders are underemployed and are likely to remain that way for decades to come. This coupled with the astronomical cost of college and mounting student loan debt raises a need for alternative pathways into America’s workforce. The current college system is not putting all Americans to work.
…

Jobtech has the potential to be more effective for job seekers by aligning their aspirations more directly with the needs of employers. Unlike higher education institutions, a jobtech company’s profit and survival depend on people getting placed in good jobs.
…
The success of these businesses hinges on securing opportunities for job seekers. This guarantees customer satisfaction, repeat business, positive margins and a healthy, sustainable business model.

Imagine the future of law, legal technology and new law jobs [Goyal]

On 05/12/2021, in 21st century, Canada, career development, change, changing business models, future, law schools, Legal operations, legal reform, legal technologies, legislatures / government / legal, new business models, technology (general), workplace, by Daniel Christian

Imagine the future of law, legal technology and new law jobs — from canadianlawyermag.com by Monica Goyal
The year is 2025. The legal system was transformed by COVID-19 and the profession reflects that

Excerpt:

The question for all of us is what happens next? Some say lawyers will go back to their offices and things will operate as they did pre-pandemic. But what about the massive changes to global business and the impact of digitization on the profession? How will this new cyber-efficiency influence future legal jobs? Consider three different kinds of lawyers in the year 2025:

Will a Rise in Online Learning Open Remote Teaching Opportunities for Faculty? — from edsurge.com by Robert Ubell (Columnist)

Excerpts:

Liberating campus-bound faculty.
Of the many remarkable things about online learning—its principal benefit—is to give students the freedom to learn almost anywhere. And that goes for faculty members, too, who might now have access to new opportunities to teach remotely for institutions around the globe—and let colleges hire online faculty with attractive strengths who happen to live far away.

That has already started to happen during the pandemic, with so many faculty and staff working and teaching from home. Since it has made no difference to their students where they were living, some, quite privileged, took off for country homes or slipped away to vacation spots, continuing to teach online as if they were at a nearby campus.

109 New University Partnerships with OPMs, Bootcamps and Pathways in Q1 2021 [holoniq.com]

On 05/07/2021, in 21st century, 24x7x365 access, Africa, Alternatives, Asia, Australia, business, business side of he, Canada, career development, change, changing business models, collaboration, computer science, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, Europe, experimentation, game-changing environment, global / globalization, higher education, India, learning ecosystem, new business models, online learning, programming, real-world assignments, reinvent, technology (general), training / L&D, trends, UK, United States, universities, vendors, by Daniel Christian

109 New University Partnerships with OPMs, Bootcamps and Pathways in Q1 2021 — from holoniq.com
Universities around the world are accelerating their adoption of Academic Public-Private Partnerships.

Excerpt:

Based on the rate of partnership growth in Q1, 2021 may deliver over 400 new academic partnerships if growth continues at the same rate.

Other key points:

The US led the development and growth of the OPM model, now we are seeing an acceleration in adoption of OPM partnerships in international markets across Australia, Asia and Europe
Bootcamp Partnerships are powering Universities with immersive, short-format programs in technology and new domains in business. Expert curriculum, deep industry relationships and hiring pathways are driving very fast growth in campus-based and online programs.
We expect the Global OPX Market to grow at 19% CAGR, reaching $13.3B by 2025.

Faculty and Staff Often Don’t Trust One Another. How Do We Fix That? — from chronicle.com by Jenae Cohn
Three ways to bridge divisions as academe prepares for the post-pandemic era.

Excerpts:

One of the few welcome outcomes of Covid-19, and higher education’s rapid move to remote instruction, is that many faculty members are more aware than ever of who the staff members are and what we do.

As Lee Skallerup Bessette wrote in October, staff members — anyone working on a college campus who is not a professor or an administrator — have been on the front lines during the pandemic: “We are the face that faculty members see when they have questions, concerns, or struggles with the technology they have been asked to use. We are the face that students see when they have questions, concerns, or struggles related to distance learning or on-campus policies and procedures.”

Yet however much academics and administrators have been turning to us for help now, they still rarely involve and entrust staff members with campus decision-making around teaching, curriculum development, and research.
…
It behooves every college and university to consider what authentic collaboration between the staff and the faculty might look like. How? Here are three concrete steps in that direction.
.
Step 1: Offer incentives for faculty-staff partnerships.
Step 2: Rethink hierarchical traditions.
Step 3: Create shared experiences.

From DSC:
Although I was an Adjunct Professor for over 5 years and have worked alongside faculty members for 20 years, the majority of my work and efforts have mainly been on the staff side of the house. So I appreciate The Chronicle hosting this article and I thank Jenae for writing it. It’s an important topic.

If traditional institutions of higher education are going to survive, there needs to be much broader governance, a much greater use of teams to create and deliver learning experiences, and a much stronger culture of innovating and experimenting with new ideas. At the end of the day, I think that the following two things will be the deciding factors on whether a particular institution survives, merges, shrinks, or closes its doors altogether:

The culture of a particular institution
Whether that institution has visionary leadership or not (and not just being data-driven…which comes up short again and again)

Also see:

Debunking six continuing fallacies of higher education — from universityworldnews.com by Sanjit Sethi and Elliot Felix

Unbundled law firms find success offering virtual legal services [Moran]

On 04/28/2021, in 21st century, 24x7x365 access, Access to Justice (A2J), changing business models, ideas, innovation, law schools, legal reform, legal technologies, legislatures / government / legal, new business models, society, telelegal, United States, vendors, videoconferencing, Virtual courts and law firms, by Daniel Christian

Unbundled law firms find success offering virtual legal services — from abajournal.com by Lyle Moran; with thanks to Gabe Teninbaum for this resource

Excerpt (emphasis DSC):

The Law Shop by Skogerson McGinn in Van Meter, Iowa, provides unbundled legal services, which means it helps clients with specific legal tasks rather than assisting them with their entire cases or matters.

In the family law realm, its unbundled offerings include coaching self-represented litigants on filling out divorce forms and preparing child support worksheets.

By emphasizing this nontraditional approach, also known as limited-scope representation, The Law Shop has attracted inquiries from consumers across the state seeking affordable legal assistance.

Four items from the Chief Learning Officer

On 04/24/2021, in business, changing business models, corporate / business world, corporate universities / corporate training, culture, learning, learning ecosystem, MBA, new business models, training / L&D, workplace, by Daniel Christian

The art of the pivot — from chieflearningofficer.com by Jay Campbell and Doug Glener
Try these four tactics the next time you have to change direction.

Excerpt:

The ”first pancake” metaphor — a test to see if the batter and heat are just right — is an example of framing. The results are informative, but not pretty. Framing an experiment as a first pancake lowers the stress and pressure while simultaneously making the experiment fun and playful. Leaders who successfully frame a situation can shift people’s attitudes about even the most intimidating changes.

Supporting healthier minds through learning and development — from chieflearningofficer.com by Elizabeth Loutfi
L&D teams have helped to alleviate some of the stress and anxieties people are feeling as their organizations grapple with pandemic-related changes and challenges.

Meet the CLO Advisory Board: Bob Mosher — from chieflearningofficer.com by Elizabeth Loutfi
Meet longtime CLO advisory board member Bob Mosher, CEO and chief learning evangelist for APPLY Synergies.

CLO: What lessons did you learn back in 2020 that you’ve taken with you into 2021?
For me, it’s the art of listening. As educators, we’re supposed to have answers and we’re supposed to be the owners of content and the developers of programs. We get help from the business, but we’re very locked in our ways. Understandably so, but all of our ways were thrown out last year. My instinct, and many, was to rush to solution, rush to help. That was fairly humbling for me. It was a year to reflect and sit back and examine my commitment to things over doing the right thing. It taught me that — which L&D should do well anyway, but when you get senior like me and you’ve done it a bunch of times — you guess people’s right answer, or think you can. Because there was no normal and we weren’t making courses like we always used to, it was a year of reflection and listening for me to kind of rekindle that skill.

5 ways to foster a learning culture — from chieflearningofficer.com by Jonathan Finkelstein
By placing importance on growth at all levels of the organization, you can foster a learning culture that serves your people and helps your business grow.

Brief reflections on “How to Design a Hybrid Workplace” [The New York Times]

On 04/24/2021, in A/V -- audio/visual, blended learning, business, change, changing business models, cloud-based computing / apps / other cloud-related, collaboration, colleges, communications, communities of practice, community colleges, corporate / business world, corporate universities / corporate training, Daniel S. Christian, digital audio, digital learning, digital video, distance education, education technology, emerging technologies, expectations, experimentation, face-to-face, future, future of higher education, game-changing environment, higher education, hybrid learning, innovation, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, online learning, platforms, remote teaching and learning, smart classrooms, society, teaching & learning, technologies for your home, telecommunications, telelegal, telemedicine / telehealth / virtual health, telepresence, tools, training / L&D, trends, United States, universities, user experience (UX), using teams, vendors, videoconferencing, vision/possibilities, web-based collaboration, workplace, XR - extended reality, by Daniel Christian

How to Design a Hybrid Workplace — from nytimes.com

Excerpt:

But many companies have hatched a postpandemic plan in which employees return to the office for some of the time while mixing in more work from home than before. The appeal of this compromise is clear: Employers hope to give employees the flexibility and focus that come from working at home without sacrificing the in-person connections of the office.

From DSC:
There has been — and likely will continue to be — huge pressure and incentives put on companies like Cisco, Zoom, Microsoft, and others that develop the products and platforms to help people collaborate and communicate over a distance. It will be very interesting to see where these (and other) vendors, products, and platforms are 2-3 years from now! How far will we be down the XR-related routes?

How will those new ways of doing things impact telehealth? Telelegal? Virtual courts? Other?

More changes to the learning ecosystems out there…

On 04/16/2021, in career development, change, changing business models, colleges, community colleges, higher education, ideas, learning ecosystem, United States, universities, by Daniel Christian

What If Students Didn’t Have to Leave Community Colleges to Earn Bachelor’s Degrees?
— from edsurge.com by Rebecca Koenig

Excerpt:

“The question I got most was, ‘When will Indian River offer baccalaureate-level programs?’” Massey says.

It’s a query fielded by community college leaders across the country. And over the past three decades, they’ve answered the call for increased access to bachelor’s-degree pathways by creating them on their own campuses. In fact, some community colleges in Florida have been offering bachelor’s programs for 20 years, and now nearly two dozen states permit so-called two-year colleges to offer four-year degrees.

And the pace of adoption is speeding up, with half a dozen states signing on since 2018, according to the Community College Baccalaureate Association.

Report Maps Growing ‘Justice Tech’ Market, Urges VCs To Invest [Ambrogi]

On 04/12/2021, in 21st century, 24x7x365 access, Access to Justice (A2J), change, changing business models, ideas, innovation, new business models, society, technology (general), United States, by Daniel Christian

Report Maps Growing ‘Justice Tech’ Market, Urges VCs To Invest — from lawsitesblog.com by Bob Ambrogi; with thanks to Gabe Teninbaum and his Lawtomatic Newsletter for the resource

Excerpts:

A report issued yesterday documents the growing market for “justice tech” — startups focused on reducing inequities in the criminal and civil justice systems — and urges venture capitalists to invest in these startups.
…
The report, Justice Tech for All: How Technology Can Ethically Disrupt the US Justice System, was published by two VC firms that focus on impact investing: Village Capital and the American Family Insurance Institute for Corporate and Social Impact (AmFam Institute).

Reflections on “5 Ways to Marry Higher Ed to Work” [Schaffhauser]

On 04/11/2021, in business, career development, change, changing business models, collaboration, colleges, community colleges, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, credentialing, curriculum, dangers of the status quo, Daniel S. Christian, disruption, future, future of higher education, game-changing environment, higher education, history, ideas, innovation, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, new business models, society, training / L&D, trends, United States, universities, vocational / trades, workplace, by Daniel Christian

5 Ways to Marry Higher Ed to Work — from campustechnology.com by Dian Schaffhauser

Excerpts:

Treat employers as customers.
Move beyond the idea of the bachelor degree as the end-all.
Link coursework with competences.
Develop a “shared vocabulary of skills” that can be used by employers and peer institutions.
Design for equity and inclusion.

From DSC:
It’s great to see more articles like this that promote further collaboration — and less siloing — between the worlds of higher education and the workplace.

My guess is that those traditional institutions of higher education who change/adapt quickly enough have a much greater chance at surviving (and even thriving). Those that don’t will have a very rough road ahead. They will be shadows of what they once were — if they are even able to keep their doors open.

Disruption is likely ahead — especially if more doors to credentialing continue to open up and employers hire based on those skills/credentials. One can feel the changing momentums at play. The tide has been turning for the last several years now (history may show the seeds of change were planted in times that occurred much longer ago).

It’s Time to Rethink Higher Education: What if our goal was creating social impact, not preserving the status quo? — from chronicle.com by Brian Rosenberg (president emeritus of Macalester College and president in residence of the Harvard Graduate School of Education)

Excerpts (emphasis DSC):

Higher education should in its ideal form lead to more economic security for more people, a more equitable and innovative society, and a well-functioning democracy. Add whatever goals you would like, but these seem like a reasonable starting point and, given the present state of the country, more than a little aspirational.
…
But if we fail to explore — if we fail to go beyond superficial change and interrogate our most fundamental assumptions about how and what we teach, how and why we organize ourselves in the current way — we will have no one but ourselves to blame if the system as we know it shrivels to the point where it collapses from within or is painfully disrupted from without.

Also see:

The Pandemic May Have Permanently Altered Campuses. Here’s How. — from chronicle.com by Francie Diep
Trends accelerated by Covid-19 may make more sense than ever in the future, experts say.

Excerpt:

The Covid-19 crisis has transformed all aspects of higher education, and the physical campus is no exception. The Chronicle recently released a special report, Rethinking Campus Spaces, that offers strategies for doing more with less space, to save money and prepare for an uncertain future. Here is an adapted excerpt from the report.

The Chronicle asked more than 40 architects, campus planners, and leaders in student life and housing about how several categories of campus spaces might look different in the future. As colleges navigate difficult financial straits, many interviewees predicted more public-private partnerships, and renovations instead of new construction — which can be less costly and more environmentally friendly. Overall, their answers paint a picture of future campuses that are more adaptable, perhaps smaller, and focused on what’s most valuable about seeing one’s peers in person.

Learning Ecosystems

A second demographic cliff adds to urgency for change [Schroeder]

The fate of midsize firms in a post-pandemic world [Black]

Coursera Conference 2021: Highlights and Takeaways [Betty Vandenbosch]

Imagine the future of law, legal technology and new law jobs [Goyal]

Will a Rise in Online Learning Open Remote Teaching Opportunities for Faculty? [Ubell]

109 New University Partnerships with OPMs, Bootcamps and Pathways in Q1 2021 [holoniq.com]

Reflections on “Faculty and Staff Often Don’t Trust One Another. How Do We Fix That?” [Cohn]

Unbundled law firms find success offering virtual legal services [Moran]

Four items from the Chief Learning Officer

Brief reflections on “How to Design a Hybrid Workplace” [The New York Times]

More changes to the learning ecosystems out there…

Report Maps Growing ‘Justice Tech’ Market, Urges VCs To Invest [Ambrogi]

Reflections on “5 Ways to Marry Higher Ed to Work” [Schaffhauser]

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