changing business models

The Disruption Of Legal Services Is Here — from forbes.com by John Arsneault

Excerpt:

For the first time in those 12 years, I am now convinced we are on the precipice of the promised disruption in legal. Not because anyone in the law firms are driving toward this — but because venture capital and tech innovators have finally turned their attention to the industry.

Legal services are a much smaller overall market than, say, retail, financial services or biotech. In the world of disruption and the promised gold rush for the companies that do the disrupting, size matters. Legal has just been low on the industry list. Its number is now up.

It’s easy to Monday morning quarterback that industry now. Easy to see how big of a threat Amazon was to those companies. But when you are being rewarded for doing what you have always done and what your predecessors always did, it’s easy to miss what is around the bend. By the time those companies’ executives realized Amazon was a direct competitor with a much better fulfillment model, it was too late.

UMass Goes Big Online, Launching ‘UMass Global’ [Carapezza]

On 10/04/2021, in business side of he, changing business models, future of higher education, higher education, learning ecosystem, Learning from the Living [Class] Room, new business models, online learning, United States, universities, by Daniel Christian

UMass Goes Big Online, Launching ‘UMass Global’ — from wgbh.org by Kirk Carapezza; with thanks to Michael Horn for this resource

Excerpt:

The University of Massachusetts system is launching “UMass Global” — a new online college focused solely on adult learners — whose long-term, strategic goals President Marty Meehan listed two years ago in his annual address.

“Addressing the workforce skills gap. Meeting employer demand. Improving economic mobility for Massachusetts residents. And ensuring that the University of Massachusetts continues to thrive for generations to come,” Meehan said.

Can colleges compete with companies like Coursera? [Seltzer]

On 10/01/2021, in 21st century, 24x7x365 access, business side of he, career development, change, changing business models, colleges, community colleges, cost of getting a degree, future of higher education, game-changing environment, generational differences, higher education, innovation, Learning Experience Design, Learning from the Living [Class] Room, learning preferences, library / librarians, lifelong learning, MOOCs -- Massive Open Online Courses, more voice more choice more control, new business models, online learning, online media, online tutoring, reinvent, society, staying relevant, strategy, surviving, trends, United States, universities, vendors, by Daniel Christian

Can colleges compete with companies like Coursera? — from highereddive.com by Rick Seltzer
Arthur Levine discusses how trends like personalized education are unfolding, what’s driving them, and what can go right or wrong for colleges.

Excerpt:

They say colleges will see their control over the market slip while consumers increase their power. New content producers like companies and museums are entering the postsecondary market. Students will often prioritize personalized education and low prices. Measuring learning by time in seats will transition to outcome-based education. Degrees won’t necessarily be the dominant form of credential anymore as students turn to “just-in-time education” that quickly teaches them the skills for microcredentials they need for the labor market.

For higher education to be successful, you have to have its feet in two worlds. One world is the library, and that’s human heritage. And the other is the street. That’s the real world, what’s happening now. It’s jobs, it’s the workplace.

What happens when we change quickly is we continue as institutions to keep our hold on the library, but we lose traction in the street.

Institutions have to reestablish their traction. They have to prepare students for careers. They have to prepare students for the world…

From DSC:
I also like the part where is says, “So you’ve got to ask yourself, what are they offering that would draw people there? One thing they are offering is 24/7. Another thing that they’re offering is unbundled. Another thing they’re offering is low cost, and that’s very appealing.”

Surviving Among the Giants [Carlson]

On 09/24/2021, in adjunct faculty, adult learning, business side of he, change, changing business models, colleges, consortiums, content development, aggregation, repositories, cost of getting a degree, dangers of the status quo, Daniel S. Christian, education technology, future, future of higher education, game-changing environment, higher education, ideas, innovation, instructional design, IT in HE, law schools, leadership, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning preferences, liberal arts, lifelong learning, Michigan, MOOCs -- Massive Open Online Courses, new business models, online learning, organizational change, platforms, reinvent, staying relevant, strategy, surviving, United States, universities, by Daniel Christian

Surviving Among the Giants — from chronicle.com by Scott Carlson
As growth has become higher ed’s mantra, some colleges seek to stay small.

Excerpts:

The pressures on the higher-education business model are changing those attitudes. The Council of Independent Colleges’ fastest-growing initiative is the Online Course Sharing Consortium, which allows small colleges to offer certain courses to students at other institutions. Currently, there are 2,200 enrollments among almost 6,000 courses on the platform.

“The higher-ed business model is broken,” says Jeffrey R. Docking, who has been president of Adrian College for 16 years. “But where it’s most broken — and the first ones that are going to walk the plank — are the small private institutions. The numbers just don’t work.” Combining some backroom functions or arranging consortial purchases is just “dabbling around the edges” — and won’t get close to driving down the cost of tuition by 30 to 40 percent over the next several years, which is what Docking believes is necessary.

From DSC:
Docking’s last (highlighted) sentence above reminds me of what I predicted back in 2008 when I was working for Calvin College. The vision I relayed in 2008 continues to come to fruition — albeit I’ve since changed the name of the vision.

Back in 2008 I predicted that we would see the days of tuition being cut by 50% or more

From DSC (cont’d):
I was trying to bring down the cost of higher education — which we did with Calvin Online for 4-5 years…before the administration, faculty members, and even the leadership within our IT and HR Departments let Calvin Online die on the vine. This was a costly mistake for Calvin, as they later became a university — thus requiring that they get into more online-based learning in order to address the adult learner. Had they supported getting the online-based learning plane off the runway, they could have dovetailed nicely into becoming a university. But instead, they dissed the biggest thing to happen within education in the last 500 years (since the invention of the printing press).

Which brings me to one last excerpted quote here:

“For so many years,” Docking says, “all of these really smart people in Silicon Valley, at the University of Phoenix, at for-profits were saying, We’re going to do it better” — and they came around with their “solutions” in the form of MOOCs, or massive open online courses, and other scaling plans. Small colleges didn’t want to hear it, and, Docking says, maybe it was to their peril.

Could Coursera become as prestigious as Harvard? This expert thinks so. [Young]

On 09/20/2021, in 21st century, change, changing business models, colleges, community colleges, disruption, future of higher education, higher education, learning ecosystem, Learning from the Living [Class] Room, learning preferences, lifelong learning, MOOCs -- Massive Open Online Courses, new business models, online learning, by Daniel Christian

Could Coursera become as prestigious as Harvard? This expert thinks so. — from edsurge.com by Jeffrey R. Young

Excerpt:

Big changes are coming to higher education, and those changes will be bigger and more disruptive than many college leaders realize as online education grows in both size and prestige.

That’s the view of Arthur Levine, in a new book called “The Great Upheaval: Higher Education’s Past, Present, and Uncertain Future,” which he co-wrote with Scott Van Pelt, a lecturer and associate director of the Communication Program for the University of Pennsylvania’s Wharton School.

As more students turn to these degrees for their credentials, they may come to see these corporate platforms as the provider of learning rather than worry about which college is the one behind the scenes doing the teaching, Levine says.

From DSC:
My answer to the question “Is Accreditation a Barrier to Innovation?” would be “Yes, it is.” But admittedly, maybe that’s because I work for a law school these days…and in the legal education realm (as controlled by the American Bar Association), there is YET to be a fully 100% online-based Juris Doctor (JD) degree that I’m aware of. There are some schools that have applied for “variances,” but we’re talking 20+ years after institutions of higher education introduced online-based learning! Those programs who have applied for variances are under an incredible amount of scrutiny by the American Bar Association, that’s for sure. So the legal realm is NOT doing well with innovation.

But in regards to other areas of higher ed and its accrediting bodies…I’m sorry, but you can’t tell me that the run-up in the price of higher education over the last several decades had nothing to do with HE’s accrediting bodies and either their support of — or their lack of support of — those organizations who were trying to introduce something new.

But along these lines, I’d like to hear from folks like:

Burck Smith from Straighterline on his perspectives and his company’s experiences with the various accrediting bodies that Straighterline has had to deal with. His insights here would carry a significant impact/weight for me.
Or perhaps someone like James DeVaney from University of Michingan’s Center for Academic Innovation or Joshua Kim who writes about higher education and edtech/online learning
Or folks like Mary Grush or Rhea Kelly at CampusTechnology.com
Surveying organizations who could speak for a massive group of students/learners/employees
…and/or other folks who are either trying to innovate within the existing systems, have heard from both sides of the table here, and/or have tried and failed to innovate within the existing structures

We’ll see if institutions of traditional higher education can reinvent themselves in order to stay relevant and survive (especially colleges and universities…not so much the community colleges). The accreditation bodies will have a large part in whether this happens…or not.

Along these lines…let’s see what happens to the growth of alternatives to those types of institutions as well.

OPINION: Meet certificates and “microcredentials” — they could be the future of higher education — from hechingerreport.org by Arthur Levine and Scott Van Pelt
In years to come, they will become prevalent — and possibly preferred — to college degrees

Excerpt:

What is new is that we are calling them badges and microcredentials and using them primarily to certify specific skills, such as cross-cultural competency, welding and conversational Spanish.

So what are they? Microcredentials are certifications of mastery; badges verify the attainment of specific competencies.

No matter what we are calling them, they may be here to stay.

We now live in a time that is more open to rethinking college and university credentials. We are witnessing experimentation with competency-based education, through which students earn credits by demonstrating skills instead of spending time in courses. We are also seeing discussion of free or reduced tuition, along with subscription pricing that lets students take as many courses as they like for one low cost.

Also see:

Can an AI tutor teach your child to read? — from hechingerreport.org by Jackie Mader
Some AI reading programs are boosting early literacy skills

Excerpt:

Artificial intelligence has been used for years in education to monitor teaching quality, teach classes, grade assignments and tailor instruction to student ability levels. Now, a small but growing number of programs are attempting to use AI to target reading achievement in the early years — a longstanding struggle for America’s schools.

The Importance of Using a Legal Videographer in Remote Proceedings [DaSilva]

On 09/16/2021, in change, changing business models, innovation, law schools, Legal operations, legal reform, legal technologies, legislatures / government / legal, by Daniel Christian

The Importance of Using a Legal Videographer in Remote Proceedings — from lawtechnologytoday.org by Dave DaSilva

Excerpt:

Depositions and trials have changed drastically in recent years, as have the jurors who hear cases. The analog days of reading deposition testimony into the trial record have increasingly given way to video clips of witness testimony.

While videography was once a luxury, it’s now a necessity if you want to present the best case for your client. The importance of videography has only increased in the past year as depositions went remote during the pandemic. Professional legal videographers are not only integral to creating the best possible evidence, they’re essential for preserving your case record in a secure and admissible way.

Also see:

Law Practice Review: Technology’s Big Ideas — from lawtechnologytoday.org
Moving Courts Online — from americanbar.org

“In a truly connected campus, time, space and location should be absolutely irrelevant.” [Karbhari]

On 09/08/2021, in 21st century, 24x7x365 access, business side of he, change, changing business models, cloud-based computing / apps / other cloud-related, CMS/LMS, collaboration, colleges, communications, community colleges, content development, aggregation, repositories, experimentation, face-to-face, future, future of higher education, game-changing environment, generational differences, higher education, ideas, innovation, instructional design, IT in HE, learning, learning agents, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, platforms, smart classrooms, TVs, United States, universities, vendors, vision/possibilities, by Daniel Christian

In a truly connected campus, time, space and location should be absolutely irrelevant. “We should be able to build a digital twin of space and services and we need to think about things that are physical and digital – ‘phygital’,” he pointed out. https://t.co/cyud0rigZl

— Daniel Christian (he/him/his) (@dchristian5) September 8, 2021

Scaling HyFlex for the Post-Pandemic Campus — from er.educause.edu by Jennifer Rider and Ayla Moore

Excerpt:

Setting up HyFlex courses on any campus requires thoughtful planning, careful analysis, continual assessment, and faculty support. But is HyFlex something that higher education institutions can and should permanently adopt in a post-pandemic world?

The Tomorrow Room on campus is a space where new technology will be showcased so that faculty can become familiar with the room design and technology before teaching in a HyFlex classroom.

DIGITAL SERIES – FUTURE OF WORK: THE NEXT GENERATION

Excerpt:

The working landscape in the United States has rapidly changed in the last 30 years. The one job-for-life model is vanishing and younger workers are trading in stability and security for flexibility and autonomy. GBH and PBS Digital Studios present the Future of Work digital series, a six-part docuseries chronicling six mid-career adults as they navigate the rapidly changing work landscape covering topics such as debt, the gig economy, remote working, career identity, and more.

Reflections on “5 Ways Higher Ed Will Be Upended” [Levine & Van Pelt]

On 08/27/2021, in business side of he, change, changing business models, cloud-based computing / apps / other cloud-related, colleges, communities of practice, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, dangers of the status quo, Daniel S. Christian, digital learning, entrepreneurship, experimentation, faculty/staff, future, future of higher education, game-changing environment, generational differences, higher education, ideas, innovation, law schools, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning preferences, liberal arts, lifelong learning, student-related, surviving, trends, ubiquitous learning, United States, universities, vision/possibilities, by Daniel Christian

5 Ways Higher Ed Will Be Upended — from chronicle.com by Arthur Levine and Scott Van Pelt
Colleges will lose power, prices will go down, and credentials will multiply — among other jarring shifts.

Excerpt:

The dominance of degrees and “just in case” education will diminish; nondegree certifications and “just in time” education will increase in status and value.
…
In contrast, “just in time” education teaches students the skills and knowledge they need right now. They may need to learn a foreign language for an coming trip or business deal. They may need to learn an emerging technology. “Just in time” education comes in all shapes and sizes, but diverges from traditional academic time standards, uniform course lengths, and common credit measures. Only a small portion of such programs award degrees; most grant certificates, microcredentials, or badges.

From DSC:
Long-time readers of this blog and my old blog at Calvin (then College) will see no surprises here:

I published the idea of 50% off and more back in 2008

DC: Nice example of a learning ecosystem! pic.twitter.com/vOvZakjf59

— Daniel Christian (he/him/his) (@dchristian5) August 22, 2021

Recording of “The Future of Education Collaborative for Higher Education” on 8/12/21

On 08/13/2021, in 21st century, 24x7x365 access, accreditation, adult learning, Alternatives, Amazon, business side of he, Canvas - and other Instructure-related items, career development, change, changing business models, colleges, community colleges, corporate / business world, corporate universities / corporate training, Daniel S. Christian, experimentation, future of higher education, game-changing environment, higher education, innovation, instructional design, internet, learning agents, learning ecosystem, Learning from the Living [Class] Room, student-related, training / L&D, trends, United States, universities, vendors, vision/possibilities, web-based collaboration, by Daniel Christian

Recording of “The Future of Education Collaborative for Higher Education” on 8/12/21 — this event was sponsored by Instructure and AWS

From DSC:
One of the most interesting items for me in this was to hear how one university is allowing students to drive the Request For Proposal (RFP) process – giving students much more VOICE. Staff and faculty are consultants but students have the final say! Wow!

Also, I agree with the idea that the market will drive changes within higher education. But for that to occur more significantly:

Employers need to hire more people from a variety of backgrounds and that come into their interviews with a greater variety of credentials.
The accrediting agencies involved with higher ed are going to need to become more innovative and flexible.
And the elephant in the room for me is that faculty members are going to have to come to the realization that those organizations/courses of the future that will thrive and have the most impact will be much more team-based and will be based upon what the market needs (i.e., better alignment is needed between the corporate/business world and the world of higher education). For far too long, the faculty member has been the sole person at the table….the person holding the steering wheel…the person in control of everything that gets presented and how it gets presented….the person who decides what they want to teach (vs. what the market actually needs) and how they want to teach it.

Finally, I bet AWS and Zoom could have said a LOT more than they actually said.

#learningfromthelivingclassroom

Several legal-related resources including new business models for law firms

On 07/21/2021, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, Blockchain, changing business models, emerging technologies, game-changing environment, law schools, Legal operations, legal technologies, legislatures / government / legal, library / librarians, new business models, trends, United States, vendors, vision/possibilities, workplace, by Daniel Christian

How to apply Midyear 2021 lawsuit data to make your digital content more inclusive. — from UsableNet

Redefining the Future of Law: Alternative Legal Service Models — from clio.com by Joshua Lenon; with slides of the recording here.

Advantages of Automated and Bundled Legal Services — from clio.com

The Law Firm of the Future — from joetechnologist.com by Joseph Raczynski

The impact of blockchain, cryptocurrencies, and NFTs on the legal industry with Joseph Raczynski — from the ABA Center for Innovation

Reimagining Law: The Importance of Law Librarians in a Digital World — from legaltechmonitor.com

AI CLM Company LinkSquares Raises $40M, Says It Will Soon Release First-of-its-Kind Product — from legaltechmonitor.com by Bob Ambrogi

“Today, we’re witnessing the next major step up in power, thanks to artificial intelligence software,” Sunak wrote. “AI is creating legal solutions that can outpace and outperform traditional software in the same way steamships and diesel-powered vessels could outperform even the most impressive wind-powered tall ships.” And just as the step up to power changed what boats could do, “Linksquares is changing what a legal software solution can do and be.”

From DSC:
AI has plenty of pitfalls, no doubt. But a range of AI-based technologies continues to move forward and become further integrated into numerous industries and disciplines. The legal realm is not only using AI-based applications already, but it will also need to have the knowledge to be able to support clients who bring cases involving AI (and other emerging technologies) to them.

Learning Ecosystems

The Disruption Of Legal Services Is Here [Arsneault]

UMass Goes Big Online, Launching ‘UMass Global’ [Carapezza]

Can colleges compete with companies like Coursera? [Seltzer]

Surviving Among the Giants [Carlson]

Could Coursera become as prestigious as Harvard? This expert thinks so. [Young]

The Importance of Using a Legal Videographer in Remote Proceedings [DaSilva]

“In a truly connected campus, time, space and location should be absolutely irrelevant.” [Karbhari]

DC: Nice example of a learning ecosystem!

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