The new workplace — from internettime.com by Jay Cross

Excerpt (emphasis by DSC):

Six years ago few people believed that informal learning made much of a difference. Today’s common wisdom is that most workplace learning is experiential, unplanned, social, and informal.

Informal learning tops many training department agendas. Companies are attracted by the low price tag. However, few of them are doing much systematically. They’ve converted a few programs but they’ve failed to improve their learning ecosystems.

We’ve shifted how we think about learning since the Informal Learning book came out. It’s a new ball game and we need to play by new rules. Consider what’s changed…

From DSC:
If this is the case, what could/should that mean for those of us working within higher education?