Daniel S. Christian

The Future of Jobs and Jobs Training [Rainie & Anderson] DC: What changes should HE make immediately?

On 05/04/2017, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, Blockchain, business, business side of he, career development, change, changing business models, colleges, communications, communities of practice, community colleges, competency-based learning/education, corporate / business world, corporate universities / corporate training, cost of getting a degree, creativity, credentialing, dangers of the status quo, Daniel S. Christian, digital learning, emerging technologies, game-changing environment, global / globalization, heutagogy, higher education, human-computer interaction (HCI), ideas, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, new business models, online learning, online tutoring, organizational change, reinvent, society, staying relevant, strategy, student-related, surviving, training / L&D, trends, vision/possibilities, workplace, by Daniel Christian

The Future of Jobs and Jobs Training — from by Lee Rainie and Janna Anderson
As robots, automation and artificial intelligence perform more tasks and there is massive disruption of jobs, experts say a wider array of education and skills-building programs will be created to meet new demands. There are two uncertainties: Will well-prepared workers be able to keep up in the race with AI tools? And will market capitalism survive?

Excerpt:

Machines are eating humans’ jobs talents. And it’s not just about jobs that are repetitive and low-skill. Automation, robotics, algorithms and artificial intelligence (AI) in recent times have shown they can do equal or sometimes even better work than humans who are dermatologists, insurance claims adjusters, lawyers, seismic testers in oil fields, sports journalists and financial reporters, crew members on guided-missile destroyers, hiring managers, psychological testers, retail salespeople, and border patrol agents. Moreover, there is growing anxiety that technology developments on the near horizon will crush the jobs of the millions who drive cars and trucks, analyze medical tests and data, perform middle management chores, dispense medicine, trade stocks and evaluate markets, fight on battlefields, perform government functions, and even replace those who program software – that is, the creators of algorithms.

Several policy and market-based solutions have been promoted to address the loss of employment and wages forecast by technologists and economists. A key idea emerging from many conversations, including one of the lynchpin discussions at the World Economic Forum in 2016, is that changes in educational and learning environments are necessary to help people stay employable in the labor force of the future. Among the six overall findings in a new 184-page report from the National Academies of Sciences, the experts recommended: “The education system will need to adapt to prepare individuals for the changing labor market. At the same time, recent IT advances offer new and potentially more widely accessible ways to access education.”

In the next 10 years, do you think we will see the emergence of new educational and training programs that can successfully train large numbers of workers in the skills they will need to perform the jobs of the future?

From DSC:
The following questions (from the article) might be fodder for initial conversations regarding what changes need to immediately occur within higher education. Those changes might be to establish teams/task forces/etc. charged with answering these kinds of questions.

What are the most important skills needed to succeed in the workforce of the future?
Which of these skills can be taught effectively via online systems – especially those that are self-directed – and other nontraditional settings?
Which skills will be most difficult to teach at scale?
Will employers be accepting of applicants who rely on new types of credentialing systems, or will they be viewed as less qualified than those who have attended traditional four-year and graduate programs?

The following section further supports a vision that I’ve been tracking entitled, “Learning from the Living [Class] Room” — where I see the “New Amazon.com of Higher Education” unfolding. Blockchain-based technologies will likely be involved here.

A diversifying education and credentialing ecosystem: Most of these experts expect the education marketplace – especially online learning platforms – to continue to change in an effort to accommodate the widespread needs. Some predict employers will step up their own efforts to train and retrain workers. Many foresee a significant number of self-teaching efforts by jobholders themselves as they take advantage of proliferating online opportunities.

Respondents see a new education and training ecosystem emerging in which some job preparation functions are performed by formal educational institutions in fairly traditional classroom settings, some elements are offered online, some are created by for-profit firms, some are free, some exploit augmented and virtual reality elements and gaming sensibilities, and a lot of real-time learning takes place in formats that job seekers pursue on their own.

A considerable number of respondents to this canvassing focused on the likelihood that the best education programs will teach people how to be lifelong learners. Accordingly, some say alternative credentialing mechanisms will arise to assess and vouch for the skills people acquire along the way.

DC: Many societies around the globe are looking at massive change coming at them. What changes should those of us working in higher education begin to make — immediately? In the longer term?

These respondents suggest that workers of the future will learn to deeply cultivate and exploit creativity, collaborative activity, abstract and systems thinking, complex communication, and the ability to thrive in diverse environments.

Addendum on 5/6/17:

How to Prepare for an Automated Future — from nytimes.com by Claire Cain Miller
Excerpt:
We don’t know how quickly machines will displace people’s jobs, or how many they’ll take, but we know it’s happening — not just to factory workers but also to money managers, dermatologists and retail workers. The logical response seems to be to educate people differently, so they’re prepared to work alongside the robots or do the jobs that machines can’t. But how to do that, and whether training can outpace automation, are open questions.

This animation is a great illustration of a Learning Ecosystem. [Christian]

On 05/02/2017, in Daniel S. Christian, learning, learning ecosystem, love of learning, by Daniel Christian

From DSC:
I ran across this animation that I saw over 7 years ago (and recorded some audio/thoughts about it at that time). I did so because I thought it was a great illustration of a Learning Ecosystem. I thought I’d re-post it here — because I still think that’s the case.

Online enrollment continues to grow as the total number of students in college shrinks. [Straumsheim]

On 05/02/2017, in change, colleges, community colleges, Daniel S. Christian, distance education, education technology, higher education, online learning, universities, workplace, by Daniel Christian

‘Volatile’ but growing online ed market — from insidehighered.com by Carl Straumsheim
Online enrollment continues to grow as the total number of students in college shrinks. The growth is particularly strong at private nonprofit colleges, report finds.

Excerpt:

The enrollment growth at private nonprofit colleges means the sector has passed for-profit colleges as the second-largest in the distance education market. Public institutions still teach the majority of online students: 67.8 percent, according to the 2015 data. Of the six million who studied online in fall 2015, 4.1 million attended public institutions, one million private nonprofit colleges and about 871,000 for-profit institutions.

From DSC:
And this growth is without the next wave of artificial intelligence-enabled applications and customized/personalized services that it will deliver.

I fully well realize that even if AI-based education comes into existence (which it will) and the online world delivers incredible learning experiences — and results — many people will still want to learn in a face-to-face manner. I get it.

But especially for the lifelong learner, colleges and universities need to move towards implementing more programs aimed at helping lifelong learners QUICKLY reinvent themselves.

Data mining & the use of AI for hiring will only pick up steam from here on out. Plus other items re: AI.

On 04/28/2017, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, career development, change, Daniel S. Christian, data related items, emerging technologies, Google, Microsoft, robotics, society, sociology, student-related, surviving, trends, vendors, workplace, youth, by Daniel Christian

4 Ways Technology Is Changing Recruiting — from blog.hrtechweekly.com by Ji-A Min

Excerpt:

AI for recruiting
Industry statistics estimate 75 percent of resumes received for a role are screened out. This adds up to the hundreds of hours a recruiter wastes reading unqualified resumes per year. As one of recruiting’s biggest bottlenecks, resume screening is in dire need of better tools to help recruiters manage their time more effectively. This is why AI for recruiting is the biggest topic in HR tech right now. AI and recruiting are a natural fit because AI requires a lot of data to learn and large companies often have millions of resumes in their ATS.

Recruiting software that uses artificial intelligence can automate the screening process by learning the experience, skills, and qualifications required for the job and then shortlisting, ranking, and grading new candidates who match the requirements (e.g., from A to D). This type of AI recruiting software can also be used to source candidates from external databases such as Indeed and CareerBuilder or find previous candidates in your existing ATS database by applying the same learning ability to match candidates to an open req. By automating the manual processes of resume screening and candidate matching, companies who use AI recruiting software have reduced their screening costs by 75%.

Comment from DSC:
This is exactly why I tell my students to be sure they have an account on LinkedIn — which is owned by Microsoft. A piece of Microsoft will likely traverse down the AI-based pathway. (I also encourage them to have other pieces of their digital/online-based footprint such as an account on Twitter as well as their own WordPress-based blog). Data mining and the use of AI for hiring will only pick up steam from here on out. If you don’t exist online, you had better have a lot of contacts and foots in the doors elsewhere.

Today more than ever, finding top talent will depend on a recruiter’s ability to intelligently automate their workflow.

Google is shifting their focus from Search to artificial intelligence, CEO says — from zmescience.com by

Excerpt:

While delivering Google’s first quarterly income report on Thursday, the company’s CEO said that Google is transitioning — the search-engine giant will become an A.I.-first company.

“We continue to set the pace in machine learning and A.I. research,” said Google CEO Sundar Pichai said in a call [embedded at the end of the article] to investors on Thursday to report the company’s Q1 2017 earnings.

“We’re transitioning to an A.I.-first company.”

A revolutionary partnership: How artificial intelligence is pushing man and machine closer together — from pcw.com

Excerpt:

With more than $5 billion in 605 deals of VC investment over last 2 years, artificial intelligence (AI) is poised to have a transformative effect on consumer, enterprise, and government markets around the world. While there are certainly obstacles to overcome, consumers believe that AI has the potential to assist in medical breakthroughs, democratize costly services, elevate poor customer service, and even free up an overburdened workforce. We dug deeper into those perceptions through an online survey of consumers and business decision makers, and an expert salon with thought leaders in the field. This original research unpacks key ways AI may impact our world, delving into its implications for society, service, and management.

Also see:

AI has the potential to become a great equalizer. More than half of consumers believe AI will provide educational help to disadvantaged schoolchildren. Over 40% also believe AI will expand access to financial, medical, legal, and transportation services to those with lower incomes.

Consumers also see the value in sharing their personal information for the greater good: 62% would share their data to help relieve traffic in their cities and 57% would do so to further medical breakthroughs.

Brace yourselves: AI is set to explode in higher ed in the next 4 years –from ecampusnews.com by Laura Ascione
As AI grows in the education sector, its impact could be felt in student learning programs, websites and admissions programs

Excerpt:

A new report predicts that artificial intelligence (AI) in the U.S. education sector will grow 47.5 percent through 2021.

The report, Artificial Intelligence Market in the U.S. Education Sector 2017-2021, is based on in-depth market analysis with inputs from industry experts.

One of the major trends surrounding AI and education is AI-powered educational games. Because games have the potential to engage students while teaching them challenging education concepts in an engaging manner, vendors are incorporating AI features into games to enhance their interactivity.

Educational games that include adaptive learning features give students frequent and timely suggestions for a guided learning experience.

From DSC:
I can’t say how many AI-based solutions we’ll see within higher education in the next 4 years…it could be a lot…it could be a little. But it will happen. At some point, it will happen.

The use of AI will likely play a key role in a future organization that I’m calling the Next Amazon.com of Higher Education. AI will likely serve as a foundational piece of what futurist Thomas Frey claims will be the largest company on the internet: “an education-based company that we haven’t heard of yet.” (source)

Web-based learner profiles and blockchain-based technologies should also be on our radars, and are relevant in this discussion.

Also see:

Key questions answered in this report

What will the market size be in 2021 and what will the growth rate be?
What are the key market trends?
What is driving this market?
What are the challenges to market growth?
Who are the key vendors in this market space?
What are the market opportunities and threats faced by the key vendors?
What are the strengths and weaknesses of the key vendors?

Q&A: Artificial Intelligence Expert Shares His Vision of the Future of Education — from edtechmagazine.com by Amy Burroughs
Artificial intelligence expert Joseph Qualls believes AI can solve some of the biggest challenges facing higher education — and the change is already underway.

Excerpts:

EDTECH: What AI applications might we see in higher education?

QUALLS: You are going to see a massive change in education from K–12 to the university. The thought of having large universities and large faculties teaching students is probably going to go away — not in the short-term, but in the long-term. You will have a student interact with an AI system that will understand him or her and provide an educational path for that particular student. Once you have a personalized education system, education will become much faster and more enriching. You may have a student who can do calculus in the sixth grade because AI realized he had a mathematical sense. That personalized education is going to change everything.

Credentials, Reputation, and the Blockchain [Schmidt]

On 04/26/2017, in 21st century, Blockchain, career development, colleges, community colleges, credentialing, Daniel S. Christian, emerging technologies, higher education, ideas, learner profiles, lifelong learning, universities, workplace, by Daniel Christian

Credentials, Reputation, and the Blockchain — from er.educause.edu by J. Philipp Schmidt

Using the blockchain and strong cryptography permits creating certifications that put us in control of the full record of our achievements. Recipients can share a digital degree with an employer while providing trustworthy proof that the degree was in fact issued to the person presenting it. This raises interesting questions about the nature of recognizing and accrediting achievements.

Excerpt:

The trail of credentials and achievements that we generate throughout our lives says something about who we are, and it can open doors that allow us to become who we want to be. Some credentials, such as university degrees, count more than others. But all of these credentials represent experiences that are part of our lives, signals of our achievements, and markers of communities we belong to.

Our current, mostly analog system for managing credentials is slow, complicated, and relatively unreliable. Creating a digital infrastructure for certificates has many advantages, and new technologies like the blockchain offer exciting opportunities. The stakes are high, however, because such a system could grow to represent our professional reputations as well, creating or limiting opportunities. We need to be thoughtful about its design and the type of institutions we trust to govern it.

From DSC:
This is one of the topics I was trying to relay back in February in our presentation at the 2017 NGLS Conference:

From DSC:
After seeing the postings below, it made me wonder:

Will Starbucks, Apple Stores, etc. be “learning hubs” of the future?
i.e., places that aren’t really what we think of as a school, college, or university, but where people can go to learn something with others in the same physical space; such locations will likely tie into online or blended-based means of learning as well.

“Today at Apple” bringing new experiences to every Apple Store

Excerpt:

Cupertino, California — Apple today announced plans to launch dozens of new educational sessions next month in all 495 Apple stores ranging in topics from photo and video to music, coding, art and design and more. The hands-on sessions, collectively called “Today at Apple,” will be led by highly-trained team members, and in select cities world-class artists, photographers and musicians, teaching sessions from basics and how-to lessons to professional-level programs.
…
Apple will also offer special programs for families and educators. Teachers can come together for Teacher Tuesday to learn new ways to incorporate technology into their classrooms, or aspiring coders of all ages can learn how to code in Swift, Apple’s programming language for iOS and Mac apps. Families can join weekend Kids Hour sessions ranging from music making to coding with robots. Small business owners can engage with global and local entrepreneurs in the new Business Circuits program.

We’re creating a modern-day town square, where everyone is welcome in a space where the best of Apple comes together to connect with one another, discover a new passion, or take their skill to the next level.

Apple wants kids to hang out at Apple stores — from qz.com by Mike Murphy

Excerpt:

If you’ve just gotten out of school for the day and want to hang out with your friends before you head home, where would you go? In the US, there’s a near-infinite selection of chain restaurants, coffee shops, diners, bookstores, movie theaters, and comic book stores to choose from. But Angela Ahrendts, Apple’s head of retail, wants the answer to be an Apple store.

Apple is in the process of revamping the look and feel of its retail outlets across the world, and to highlight some of the recent changes (including rebranding the “Genius Bar” to the “Genius Grove” and adding foliage everywhere), Ahrendts gave an interview to CBS This Morning, this morning. Ahrendts told CBS that she will see her work as a success when Generation Z, the catchall term for the generation behind the equally amorphous Millennials, decides of their own volition to hang out at Apple stores. As CBS reported…

Making sure the machines don’t take over [Frary]

On 04/24/2017, in 21st century, analytics, Artificial Intelligence/Agents/LLMs/and Related, career development, change, Daniel S. Christian, emerging technologies, higher education, human-computer interaction (HCI), ideas, liberal arts, robotics, surviving, the downsides of how people use tech, trends, UK, United States, workplace, by Daniel Christian

Making sure the machines don’t take over — from raconteur.net by Mark Frary
Preparing economic players for the impact of artificial intelligence is a work in progress which requires careful handling

From DSC:
This short article presents a balanced approach, as it relays both the advantages and disadvantages of AI in our world.

Perhaps it will be one of higher education’s new tasks — to determine the best jobs to go into that will survive the next 5-10+ years and help you get up-to-speed in those areas. The liberal arts are very important here, as they lay a solid foundation that one can use to adapt to changing conditions and move into multiple areas. If the C-suite only sees the savings to the bottom line — and to *&^# with humanity (that’s their problem, not mine!) — then our society could be in trouble.

Also see:

Find Out If a Robot Will Take Your Job — from time.com by David Johnson

Heads-up higher ed! These vendors can help us bring remote learners into our face-to-face based classrooms! [Christian]

On 04/20/2017, in 21st century, A/V -- audio/visual, active learning, adult learning, blended learning, change, collaboration, colleges, communications, communities of practice, community colleges, corporate / business world, corporate universities / corporate training, Daniel S. Christian, digital audio, digital learning, digital video, distance education, education, education technology, elearning, emerging technologies, experimentation, face-to-face, faculty/staff, formal learning, future of higher education, game-changing environment, geography / geology, global / globalization, Google, higher education, hybrid learning, ideas, informal learning, innovation, internet, learning, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, lifelong learning, microlearning, multimedia, online learning, participation, platforms, professional development, reinvent, student-related, technologies for your home, telecommunications, telepresence, tools, training / L&D, trends, universities, user experience (UX), vendors, videoconferencing, web-based collaboration, webinars, by Daniel Christian

From DSC:
In terms of learning, having to be in the same physical place as others continues to not be a requirement nearly as much as it used to be. But I’m not just talking about online learning here. I’m talking about a new type of learning environment that involves both hardware and software to facilitate collaboration (and it was designed that way from day 1). These new types of setups can provide us with new opportunities and affordances that we should begin experimenting with immediately.

Check out the following products — all of which allow a person to contribute to a discussion or conversation from anywhere they can get Internet access:

When you go to those sites, you will see words and phrase such as:

Visual collaboration software
Virtual workspace
Develop
Share
Inspire
Design
Global teams
A visual collaboration solution that links locations, teams, content, and devices in an immersive, shared workspace
Teamwork
Create and brainstorm with others
Digital workplace platform
Eliminate the distance between in-office and remote employees
Jumpstart spontaneous brainstorms and working sessions

So using these types of software and hardware setups, I can contribute regardless of where I’m located. Remote learning — from anywhere in the world — being combined with our face-to-face based classrooms.

Also, the push for Active Learning Classrooms (ALCs) continues across higher education. Such hands-on, project-learning based, student-centered approaches fit extremely well with the collaboration setups mentioned above.

Then, there’s the insight from Simon Dudley in this article:

“…video conferencing is increasingly an application within in a larger workflow…”

Lastly, if colleges and universities don’t have the funds to maintain their physical plants, look for higher education to move increasingly online — and these types of solutions could play a significant role in that environment. Plus, for working adults who need to reinvent themselves, this is an extremely efficient means of picking up some new skills and competencies.

So the growth of these types of setups — where the software and hardware work together to support worldwide collaboration — will likely create a powerful, new, emerging piece of our learning ecosystems.

Remote learning — from anywhere in the world — being combined with our face-to-face based classrooms.

From DSC:
First of all, let me say again that I’m not suggesting that we replace professors with artificial intelligence, algorithms, and such.

However, given a variety of trends, we need to greatly lower the price of obtaining a degree and these types of technologies will help us do just that — while at the same time significantly increasing the productivity of each professor and/or team of specialists offering an online-based course (something institutions of higher education are currently attempting to do…big time). Not only will these types of technologies find their place in the higher education landscape, I predict that they will usher in a “New Amazon.com of Higher Education” — a new organization that will cause major disruption for traditional institutions of higher education. AI-powered MOOCs will find their place on the higher ed landscape; just how big they become remains to be seen, but this area of the landscape should be on our radars from here on out.

This type of development again points the need for team-based
approaches; such approaches will likely dominate the future.

California State University East Bay partners with Cognii to offer artificial intelligence powered online learning — from prnewswire.com
Cognii’s Virtual Learning Assistant technology will provide intelligent tutoring and assessments to students in a chatbot-style conversation

Excerpt:

HAYWARD, Calif., April 14, 2017 /PRNewswire/ — Cal State East Bay, a top-tier public university, and Cognii Inc., a leading provider of artificial intelligence-based educational technologies, today announced a partnership. Cognii will work with Cal State East Bay to develop a new learning and assessment experience, powered by Cognii’s Virtual Learning Assistant technology.

Winner of the 2016 EdTech Innovation of the Year Award from Mass Technology Leadership Council for its unique use of conversational AI and Natural Language Processing technologies in education, Cognii VLA provides automatic grading to students’ open-response answers along with qualitative feedback that guides them towards conceptual mastery. Compared to the multiple choice tests, open-response questions are considered pedagogically superior for measuring students’ critical thinking and problem solving skills, essential for 21st century jobs.

Students at Cal State East Bay will use the Cognii-powered interactive tutorials starting in summer as part of the online transfer orientation course. The interactive questions and tutorials will be developed collaboratively by Cognii team and the eLearning specialists from the university’s office of the Online Campus. Students will interact with the questions in a chatbot-style natural language conversation during the formative assessment stage. As students practice the tutorials, Cognii will generate rich learning analytics and proficiency measurements for the course leaders.

So glad the tomb was empty! Happy Easter!

On 04/16/2017, in Daniel S. Christian, faith, global / globalization, hearts -- matters of the heart, relationships, society, by Daniel Christian

What are the ramifications for higher education re: the massive changes beginning to take place due to AI, automation, & robotics?

On 04/13/2017, in 21st century, accreditation, adult learning, Artificial Intelligence/Agents/LLMs/and Related, business, business side of he, career development, change, changing business models, colleges, communities of practice, community colleges, corporate / business world, dangers of the status quo, Daniel S. Christian, emerging technologies, future, future of higher education, game-changing environment, global / globalization, heutagogy, higher education, human-computer interaction (HCI), ideas, innovation, leadership, learning, learning ecosystem, learning hubs & pods & microschooling, legislatures / government / legal, lifelong learning, Michigan, microlearning, MOOCs -- Massive Open Online Courses, more voice more choice more control, new business models, online learning, pace of change, passions, reinvent, robotics, society, staying relevant, strategy, student-related, surviving, technologies for your home, the downsides of how people use tech, traditional / tradition, training / L&D, trends, United States, universities, vision/possibilities, workplace, youth, by Daniel Christian

From DSC:
The recent pieces below made me once again reflect on the massive changes that are quickly approaching — and in some cases are already here — for a variety of nations throughout the world.

They caused me to reflect on:

What the potential ramifications for higher education might be regarding these changes that are just starting to take place in the workplace due to artificial intelligence (i.e., the increasing use of algorithms, machine learning, and deep learning, etc.), automation, & robotics?
The need for people to reinvent themselves quickly throughout their careers (if we can still call them careers)
How should we, as a nation, prepare for these massive changes so that there isn’t civil unrest due to soaring inequality and unemployment?

As found in the April 9th, 2017 edition of our local newspaper here:

When even our local newspaper is picking up on this trend, you know it is real and has some significance to it.

Then, as I was listening to the radio a day or two after seeing the above article, I heard of another related piece on NPR. NPR is having a journalist travel across the country, trying to identify “robot-safe” jobs. Here’s the feature on this from MarketPlace.org

What changes do institutions of traditional higher education
immediately need to begin planning for? Initiating?

What changes should be planned for and begin to be initiated
in the way(s) that we accredit new programs?

Keywords/ideas that come to my mind:

Change — to society, to people, to higher ed, to the workplace
Pace of technological change — no longer linear, but exponential
Career development
Staying relevant — as institutions, as individuals in the workplace
Reinventing ourselves over time — and having to do so quickly
Adapting, being nimble, willing to innovate — as institutions, as individuals
Game-changing environment
Lifelong learning — higher ed needs to put more emphasis on microlearning, heutagogy, and delivering constant/up-to-date streams of content and learning experiences. This could happen via the addition/use of smaller learning hubs, some even makeshift learning hubs that are taking place at locations that these institutions don’t even own…like your local Starbucks.
If we don’t get this right, there could be major civil unrest as inequality and unemployment soar
Traditional institutions of higher education have not been nearly as responsive to change as they have needed to be; this opens the door to alternatives. There’s a limited (and closing) window of time left to become more nimble and responsive before these alternatives majorly disrupt the current world of higher education.

Addendum from the corporate world (emphasis DSC):

From The Impact 2017 Conference:

The Role of HR in the Future of Work – A Town Hall

Josh Bersin, Principal and Founder, Bersin by Deloitte, Deloitte Consulting LLP
Nicola Vogel, Global Senior HR Director, Danfoss
Frank Møllerop, Chief Executive Officer, Questback
David Mallon, Head of Research, Bersin by Deloitte, Deloitte Consulting LLP

Massive changes spurred by new technologies such as artificial intelligence, mobile platforms, sensors and social collaboration have revolutionized the way we live, work and communicate – and the pace is only accelerating. Robots and cognitive technologies are making steady advances, particularly in jobs and tasks that follow set, standardized rules and logic. This reinforces a critical challenge for business and HR leaders—namely, the need to design, source, and manage the future of work.

In this Town Hall, we will discuss the role HR can play in leading the digital transformation that is shaping the future of work in organizations worldwide. We will explore the changes we see taking place in three areas:

Digital workforce: How can organizations drive new management practices, a culture of innovation and sharing, and a set of talent practices that facilitate a new network-based organization?
Digital workplace: How can organizations design a working environment that enables productivity; uses modern communication tools (such as Slack, Workplace by Facebook, Microsoft Teams, and many others); and promotes engagement, wellness, and a sense of purpose?
Digital HR: How can organizations change the HR function itself to operate in a digital way, use digital tools and apps to deliver solutions, and continuously experiment and innovate?

Will higher ed learn from the world of retail, before the “Next Amazon.com of Higher Education” hits the scene?

On 04/07/2017, in 21st century, 24x7x365 access, Amazon, Artificial Intelligence/Agents/LLMs/and Related, bots, business, business side of he, change, changing business models, corporate / business world, dangers of the status quo, Daniel S. Christian, digital learning, disruption, distance education, education, education reform, education technology, future of higher education, game-changing environment, global / globalization, heutagogy, higher education, ideas, intelligent systems, leadership, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, more voice more choice more control, new business models, online learning, personalized/customized learning, platforms, reinvent, society, staying relevant, surviving, trends, United States, universities, vendors, vision/possibilities, web-based collaboration, workplace, by Daniel Christian

Retailers cut tens of thousands of jobs. Again. — from money.cnn.com by Paul R. La Monica
The dramatic reshaping of the American retail industry has, unfortunately, led to massive job losses in the sector.

Excerpt (emphasis DSC):

The federal government said Friday that retailers shed nearly 30,000 jobs in March. That follows a more than 30,000 decline in the number of retail jobs in the previous month.

So-called general merchandise stores are hurting the most.

That part of the sector, which includes struggling companies like Macy’s, Sears, and J.C. Penney, lost 35,000 jobs last month. Nearly 90,000 jobs have been eliminated since last October.
…
“There is no question that the Amazon effect is overwhelming,” said Scott Clemons, chief investment strategist of private banking for BBH. “There has been a shift in the way we buy things as opposed to a shift in the amount of money spent.”

To that end, Amazon just announced plans to hire 30,000 part-time workers.

From DSC:
One of the reasons that I’m posting this item is for those who say disruption isn’t real…it’s only a buzz word…

A second reason that I’m posting this item is because those of us working within higher education should take note of the changes in the world of retail and learn the lesson now before the “Next Amazon.com of Higher Education*” comes on the scene. Though this organization has yet to materialize, the pieces of its foundation are beginning to come together — such as the ingredients, trends, and developments that I’ve been tracking in my “Learning from the Living [Class] Room” vision.

This new organization will be highly disruptive to institutions of traditional higher education.

If you were in an influential position at Macy’s, Sears, and/or at J.C. Penney today, and you could travel back in time…what would you do?

We in higher education have the luxury of learning from what’s been happening in the retail business. Let’s be sure to learn our lesson.

* Effective today, what I used to call the “Forthcoming Walmart of Education“ — which has already been occurring to some degree with things such as MOOCs and collaborations/partnerships such as Georgia Institute of Technology, Udacity, and AT&T — I now call the “Next Amazon.com of Higher Education.”

Cost. Convenience. Selection. Offering a service on-demand (i.e., being quick, responsive, and available 24×7). <– These all are powerful forces.

P.S. Some will say you can’t possibly compare the worlds of retail and higher education — and that may be true as of 2017. However, if:

the costs of higher education keep going up and we continue to turn a deaf ear to the struggling families/students/adult learners/etc. out there
alternatives to traditional higher education continue to come on the landscape
the Federal Government continues to be more open to financially supporting such alternatives
technologies such as artificial intelligence, machine learning, deep learning continue to get better and more powerful — to the point that they can effectively deliver a personalized education (one that is likely to be fully online and that utilizes a team of specialists to create and deliver the learning experiences)
people lose their jobs to artificial intelligence, robotics, and automation and need to quickly reinvent themselves

…I can assure you that people will find other ways to make ends meet. The Next Amazon.com of Education will be just what they are looking for.

Wish our vending machines here had some sensors in them in order to…

On 04/07/2017, in 21st century, Daniel S. Christian, emerging technologies, machine-to-machine communications, by Daniel Christian

From DSC:
I wish our vending machines here had some sensors in them in order to relay back to the vendor that we’re getting low on some items! 🙂

The 82 Hottest EdTech Tools of 2017 According to Education Experts [Cassella; tutora.co.uk]

On 04/06/2017, in 21st century, 3D, adjunct faculty, analytics, animation, Artificial Intelligence/Agents/LLMs/and Related, assessment, Augmented Reality (AR), Australia, blogs / blogging / vlogging, bots, business side of he, Canada, change, chemistry, cloud-based computing / apps / other cloud-related, collaboration, colleges, communications, community colleges, computer science, creativity, Daniel S. Christian, digital audio, digital learning, digital photography, digital video, e-books, e-publishing related items (EPUB and more), education technology, educational games / serious games, emerging technologies, engagement / engaging students, Europe, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), India, innovation, interactivity, internet, K-12 related, languages and translation, learning, learning ecosystem, maker movement, mathematics, media/film, memory, mobile learning, multimedia, online learning, participation, pedagogy, platforms, play, productivity / tips and tricks, programming, robotics, science, story, storytelling, student teaching/teacher education, student-related, teachers, technologies for your home, tools, UK, United States, universities, vendors, virtual field trips, Virtual Reality (VR) / worlds / learning, writing, youth, by Daniel Christian

The 82 Hottest EdTech Tools of 2017 According to Education Experts — from tutora.co.uk by Giorgio Cassella

Excerpt:

If you work in education, you’ll know there’s a HUGE array of applications, services, products and tools created to serve a multitude of functions in education.

Tools for teaching and learning, parent-teacher communication apps, lesson planning software, home-tutoring websites, revision blogs, SEN education information, professional development qualifications and more.

There are so many companies creating new products for education, though, that it can be difficult to keep up – especially with the massive volumes of planning and marking teachers have to do, never mind finding the time to actually teach!

So how do you know which ones are the best?

Well, as a team of people passionate about education and learning, we decided to do a bit of research to help you out.

We’ve asked some of the best and brightest in education for their opinions on the hottest EdTech of 2017. These guys are the real deal – experts in education, teaching and new tech from all over the world from England to India, to New York and San Francisco.

They’ve given us a list of 82 amazing, tried and tested tools…

From DSC:
The ones that I mentioned that Giorgio included in his excellent article were:

AdmitHub – Free, Expert College Admissions Advice
Labster – Empowering the Next Generation of Scientists to Change the World
Unimersiv – Virtual Reality Educational Experiences
Lifeliqe – Interactive 3D Models to Augment Classroom Learning

Learning Ecosystems

This animation is a great illustration of a Learning Ecosystem. [Christian]

Online enrollment continues to grow as the total number of students in college shrinks. [Straumsheim]

Credentials, Reputation, and the Blockchain [Schmidt]

So glad the tomb was empty! Happy Easter!

Wish our vending machines here had some sensors in them in order to…

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