How HR is adapting as AI agents join the workforce — from hrexecutive.com by Jill Barth
Business leaders across the world are grappling with a reality that would have seemed like science fiction just a few decades ago: Artificial intelligence systems dubbed AI agents are becoming colleagues, not just tools. At many organizations, HR pros are already developing balanced and thoughtful machine-people workforces that meet business goals.
At Skillsoft, a global corporate learning company, Chief People Officer Ciara Harrington has spent the better part of three years leading digital transformation in real time. Through her front-row seat to CEO transitions, strategic pivots and the rapid acceleration of AI adoption, she’s developed a strong belief that organizations must be agile with people operations.
‘No role that’s not a tech role’
Under these modern conditions, she says, technology is becoming a common language in the workplace. “There is no role that’s not a tech role,” Harrington said during a recent discussion about the future of work. It’s a statement that gets at the heart of a shift many HR leaders are still coming to terms with.
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But a key question remains: Who will manage the AI agents, specifically, HR leaders or someone else?