The Learning Ecosystem — from Chief Learning Officer by Mal Poulin

“Without a sustainable, user-friendly and easily implemented plan to capture and spread information between employees, technology is just hardware and software.”

From DSC:
Mal adds some nice, new dimensions to what constitutes a learning ecosystem, such as:
  • Environments, cultures, organizations, and methods that support workplace learning and performance. It’s not about the software; it’s about what they do with it.
  • Strategies, processes, and tools to enable learning in every aspect of the business or operation. The goal is to yield front-line performance improvements that result in customers who notice and come back for more products and services.