Microsoft New Future of Work Report 2023 — from microsoft.com by various authors; via Stefan Bauschard

Throughout 2023, AI and the future of work have frequently been on the metaphorical – and often literal – front page around the world. There have been many excellent articles about the ways in which work may change as LLMs are increasingly integrated into our lives. As such, in this year’s report we focus specifically on areas that we think deserve additional attention or where there is research that has been done at Microsoft that offers a unique perspective. This is a report that should be read as a complement to the existing literature, rather than as a synthesis of all of it.

This is a rare time, one in which research will play a particularly important role in defining what the future of work looks like. At this special moment, scientists can’t just be passive observers of what is happening. Rather, we have the responsibility to shape work for the better. We hope this report can help our colleagues around world make progress towards this goal.
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Microsoft New Future of Work Report 2023

Excerpt:

Analyzing and integrating may become more important skills than searching and creating 
With content being generated by AI, knowledge work may shift towards more analysis and critical integration

  • Information search as well as content production (manually typing, writing code, designing images) is greatly enhanced by AI, so general information work may shift to integrating and critically analyzing retrieved information
  • Writing with AI is shown to increase the amount of text produced as well as to increase writing efficiency (Biermann et al. 2022, Lee et al 2022)
  • With more generated text available, the skills of research, conceptualization, planning, prompting and editing may take on more importance as LLMs do the first round of production (e.g., Mollick 2023).
  • Skills not directly to content production, such as leading, dealing with critical social situations, navigating interpersonal trust issues, and demonstrating emotional intelligence, may all be more valued in the workplace (LinkedIn 2023)
 

AI Is Transforming Corporate Learning Even Faster Than I Expected — from joshbersin.com by Josh Bersin

Excerpts (emphasis DSC):

Of all the domains to be impacted by AI, perhaps the biggest transformation is taking place in corporate learning. After a year of experimentation, it’s now clear that AI will revolutionize this space.

Here’s a simple example. I asked Galileo™, which is powered by 25 years of research and case studies, “How do I deal with an employee who’s always late? And please give me a narrative to help?” Rather than take me to a course on management or show me a bunch of videos, it simply answered the question. This type of interaction is where much of corporate learning is going.

In all my years as an analyst, I’ve never seen a technology with so much potential. AI will revolutionize the L&D landscape, reinventing how we do our work so L&D professionals can spend time consulting with the business.

 

Nearly half of companies say they plan to eliminate bachelor’s degree requirements in 2024 — from highereddive.com by Carolyn Crist
Many employers are dropping degree requirements to create a more diverse workforce and increase job candidate numbers, survey results show.

Forty-five percent of companies plan to eliminate bachelor’s degree requirements for some positions in 2024, according to a Nov. 29 report from Intelligent.com.

In 2023, 55% of companies removed degree requirements, particularly for entry-level and mid-level roles, the survey shows. Employers said they dropped these requirements to create a more diverse workforce, increase the number of applicants for open positions and because there are other ways to gain skills.


Fitch Ratings issues deteriorating outlook for higher ed in 2024 — from highereddive.com by Natalie Schwartz
The credit ratings agency cited high labor and wage costs, elevated interest rates and uneven enrollment gains across the sector.

Dive Brief:

  • Fitch Ratings issued a deteriorating outlook Monday for U.S. colleges and universities in 2024, citing high labor and wage costs, elevated interest rates and uneven enrollment gains across the sector.
  • These challenges will limit colleges’ financial flexibility next year, according to the credit ratings agency. Moreover, Fitch analysts expect only a 2% to 4% uptick in colleges’ net tuition revenue and said tuition increases likely cannot counter rising operating expenses.
  • The outlook expects the divide to grow between large selective colleges and their smaller, less selective counterparts. “Flagship schools and selective private institutions are expected to experience relatively steady to favorable enrollment, while some regional public institutions and less-selective private schools in competitive markets have experienced declines,” according to the analysis.

Credit rating agencies split on higher ed outlook in 2024 — from highereddive.com by Jeremy Bauer-Wolf
S&P argues economic conditions will stress regional institutions, though Moody’s says the sector is stable overall.

Dive Brief:

  • Two credit rating agencies are somewhat divided in their outlooks for U.S. higher education in 2024, with one arguing the sector has stabilized, while the other forecasts tough economic conditions for less selective, regional colleges.
  • Revenue growth from sources like tuition and state funding looks promising, Moody’s Investors Service argued in an analysis Thursday. S&P Global Ratings, however, said Thursday that only highly selective institutions will enjoy student demand and healthy balance sheets. Their less selective counterparts face enrollment declines and credit pressures in turn, S&P said.
  • Both organizations agreed that labor shortages and similar challenges will squeeze colleges next year. Higher ed is contending with a boom in union activity, while widespread faculty tenure “remains a unique sector risk, limiting budget and operating flexibility,” Moody’s said.

 

 

Can new AI help to level up the scales of justice?


From DSC:
As you can see from the above items, Mr. David Goodrich, a great human being and a fellow Instructional Designer, had a great comment and question regarding the source of my hope that AI — and other forms of legaltech — could significantly provide more access to justice here in America. Our civil justice system has some serious problems — involving such areas as housing, employment, healthcare, education, families, and more.

I’d like to respond to that question here.

First of all, I completely get what David is saying. I, too, have serious doubts that our horrible access to justice (#A2J) situation will get better. Why? Because:

  • Many people working within the legal field like it this way, as they are all but assured victory in most of the civil lawsuits out there.
  • The Bar Associations of most of the states do not support changes that would threaten their incomes/livelihoods. This is especially true in California and Florida.
  • The legal field in general is not composed, for the most part, of highly innovative people who make things happen for the benefit of others. For example, the American Bar Association is 20+ years behind in terms of providing the level of online-based learning opportunities that they should be offering. They very tightly control how legal education is delivered in the U.S.

Here are several areas that provide me with hope for our future


There are innovative individuals out there fighting for change.
And though some of these individuals don’t reside in the United States, their work still impacts many here in America. For examples, see:

There are innovative new companies, firms, and other types of organizations out there fighting for change. For examples:

There are innovative new tools and technologies out there such as:

  • Artificial Intelligence (AI) and Machine Learning (ML) 
    • AI and machine learning remain pivotal in legaltech, especially for in-house lawyers who deal with vast quantities of contracts and complex legal matters. In 2024, these technologies will be integral for legal research, contract review, and the drafting of legal documents. Statistics from the Tech & the Law 2023 Report state more than three in five corporate legal departments (61%) have adopted generative AI in some capacity, with 7% actively using generative AI in their day-to-day work. With constant improvements to LLM (Large Language Models) by the big players, i.e. OpenAI, Google, and Microsoft (via OpenAI), 2024 will see more opportunities open and efficiencies gained for legal teams. (Source)
    • From drafting contracts to answering legal questions and summarising legal issues, AI is revolutionising the legal profession and although viewed with a sceptical eye by some law firms, is generally perceived to be capable of bringing huge benefits. (Source)
    • Legal bots like Harvey will assist lawyers with discovery.
  • Technology-assisted review (TAR) in e-discovery
  • Due to COVID 19, there were virtual courtrooms set up and just like with virtual/online-based learning within higher education, many judges, litigants, lawyers, and staff appreciated the time savings and productivity gains. Along these lines, see Richard Susskind’s work. [Richard] predicts a world of online courts, AI-based global legal businesses, disruptive legal technologies, liberalized markets, commoditization, alternative sourcing, simulated practice on the metaverse, and many new legal jobs. (Source)

There are innovative states out there fighting for change. For examples:

  • Utah in 2020 launched a pilot program that suspended ethics rules to allow for non-lawyer ownership of legal services providers and let non-lawyers apply for a waiver to offer certain legal services. (Source)
  • Arizona in 2021 changed its regulatory rules to allow for non-lawyer ownership. (Source)
  • Alaska with their Alaska Legal Services Corporation
  • …and others

And the last one — but certainly not the least one — is where my faith comes into play. I believe that the Triune God exists — The Father, The Son, and The Holy Spirit — and that the LORD is very active in our lives and throughout the globe. And one of the things the LORD values highly is JUSTICE. For examples:

  • Many seek an audience with a ruler, but it is from the Lord that one gets justice. Proverbs 29:26 NIV
  • These are the things you are to do: Speak the truth to each other, and render true and sound judgment in your courts; Zechariah 8:16 NIV
  • …and many others as can be seen below

The LORD values JUSTICE greatly!


So I believe that the LORD will actively help us provide greater access to justice in America.


Well…there you have it David. Thanks for your question/comment! I appreciate it!

 

Instructional Designers as Institutional Change Agents — from er.educause.edu/ by Aaron Bond, Barb Lockee and Samantha Blevins

Systems thinking and change strategies can be used to improve the overall functioning of a system. Because instructional designers typically use systems thinking to facilitate behavioral changes and improve institutional performance, they are uniquely positioned to be change agents at higher education institutions.

In higher education, instructional designers are often seen as “change agents” because they help to facilitate behavioral changes and improve performance at their institutions. Due to their unique position of influence among higher education leaders and faculty and their use of systems thinking, instructional designers can help bridge institutional priorities and the specific needs of various stakeholders. COVID-19 and the switch to emergency remote teaching raised awareness of the critical services instructional designers provide, including preparing faculty to teach—and students to learn—in well-designed learning environments. Today, higher education institutions increasingly rely on the experience and expertise of instructional designers.

Figure 1. How Instructional Designers Employ Systems Thinking
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Where a developing, new kind of learning ecosystem is likely headed [Christian]

From DSC:
As I’ve long stated on the Learning from the Living [Class]Room vision, we are heading toward a new AI-empowered learning platform — where humans play a critically important role in making this new learning ecosystem work.

Along these lines, I ran into this site out on X/Twitter. We’ll see how this unfolds, but it will be an interesting space to watch.

Project Chiron's vision: Our vision for education Every child will soon have a super-intelligent AI teacher by their side. We want to make sure they instill a love of learning in children.


From DSC:
This future learning platform will also focus on developing skills and competencies. Along those lines, see:

Scale for Skills-First — from the-job.beehiiv.com by Paul Fain
An ed-tech giant’s ambitious moves into digital credentialing and learner records.

A Digital Canvas for Skills
Instructure was a player in the skills and credentials space before its recent acquisition of Parchment, a digital transcript company. But that $800M move made many observers wonder if Instructure can develop digital records of skills that learners, colleges, and employers might actually use broadly.

Ultimately, he says, the CLR approach will allow students to bring these various learning types into a coherent format for employers.

Instructure seeks a leadership role in working with other organizations to establish common standards for credentials and learner records, to help create consistency. The company collaborates closely with 1EdTech. And last month it helped launch the 1EdTech TrustEd Microcredential Coalition, which aims to increase quality and trust in digital credentials.

Paul also links to 1EDTECH’s page regarding the Comprehensive Learning Record

 

In Memphis, A New School Graduates Its First Class — from samchaltain.substack.com by Sam Chaltain
And a new documentary film captures it all…

Crosstown High: Rethink High School

Crosstown High is a learner-centered public charter school that engages students in meaningful, project-based work and authentic relationships that will prepare them to be self-directed, lifelong learners. We are located inside Crosstown Concourse, a landmark adaptive reuse development project in the heart of Memphis.

Also relevant/see:

 

How Have Schools Improved Since the Pandemic? What Teachers Had to Say — from the74million.org by Cory Beets
Educator’s view: In technology, mental health, and nurturing and solutions-oriented environments, COVID provided lessons schools have taken to heart.

In doing research for my Ph.D. program, I sought out the perspectives of five teachers through informal conversations about how schools have improved since the pandemic. Four themes emerged.

From DSC:
To add another positive to the COVID-19 picture…

Just like COVID-19 did more for the advancement of online learning within our learning ecosystems than 20+ years of online learning development, COVID-19 may have done more to move our younger learners along the flexibility route that will serve them well in their futures. That is, with today’s exponential pace of change, we all need to be more agile and flexible — and be able to reinvent ourselves along the way. The type of learning that our K-12ers went through during COVID-19 may have been the most helpful thing yet for their future success and career development. They will need to pivot, adapt, and take right turn after right turn. 

 

In Iowa, a “Billy Madison Project” Yields a Different Way to do School — from by Sam Chaltain
A great flood reveals a new path . . .

The idea was simple: ask sixty community leaders to fan across the city’s public schools, follow in the footsteps of its youngest citizens, and report back on what they saw.

Fifty-nine said yes. What they found, Pickering says, “were kids with dead eyes. Kids not engaged. And kids who knew that school was a game – and the game was rigged.”

So the Billy Madison team used its findings to design a prospective high school that would actually produce what its participants said they wanted to see: 

Let kids pursue their passions. Give them real work to do.  And get them out of the school building, and in the community. 

Passion. Projects. People.


How 9 of the World’s Most Innovative Schools Ignite Children’s Love for Learning — from learntrepreneurs.com by Eva Keffenheim
And equip the next generation to become changemakers.


This thought-provoking discussion delves into the topic of system replacement in education. Is school transformation possible without replacing the existing education system? Joining [Michael] to discuss the question are Thomas Arnett of the Christensen Institute and Kelly Young of Education Reimagined.

In an educational landscape that constantly seeks marginal improvements, [Michael’s] guests speak to the importance of embracing new value networks that support innovative approaches to learning. They bring to light the issue of programs that remain niche solutions, rather than robust, learner-centered alternatives. In exploring the concept of value networks, [Michael’s] guests challenge the notion of transforming individual schools or districts alone. They argue for the creation of a new value network to truly revolutionize the education system. Of course, they admit that achieving this is no small feat, as it requires a paradigm shift in mindset and a careful balance between innovation and existing structures. In this conversation, we wrestle with the full implications of their findings and more.

From DSC:
This reminds me of the importance of TrimTab Groups who invent or test out something new apart from the mothership.


Technology in education — from unesco.org by ; via Eva Keffenheim
A tool on whose terms?

The 2023 GEM Report on technology and education explores these debates, examining education challenges to which appropriate use of technology can offer solutions (access, equity and inclusion; quality; technology advancement; system management), while recognizing that many solutions proposed may also be detrimental.

The report also explores three system-wide conditions (access to technology, governance regulation, and teacher preparation) that need to be met for any technology in education to reach its full potential.



Campus Road Trip Diary: 8 Things We Learned This Year About America’s Most Innovative High Schools — from the74million.org by Greg Toppo & Emmeline Zhao

Since last spring, journalists at The 74 have been crossing the U.S. as part of our 2023 High School Road Trip. It has embraced both emerging and established high school models, taking us to 13 schools from Rhode Island to California, Arizona to South Carolina, and in between.

It has brought us face-to-face with innovation, with programs that promote everything from nursing to aerospace to maritime-themed careers.

At each school, educators seem to be asking one key question: What if we could start over and try something totally new?

What we’ve found represents just a small sample of the incredible diversity that U.S. high schools now offer, but we’re noticing a few striking similarities that educators in these schools, free to experiment with new models, now share. Here are the top eight:
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Campus Road Trip Diary: 8 Things We Learned This Year About America’s Most Innovative High Schools

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Learners need: More voice. More choice. More control. -- this image was created by Daniel Christian

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Empowering Parents: School Choice and Technology — from obviouslythefuture.substack.com
Ep 2 | Joe Connor, Odyssey Education, ESAs, Streamlined Technology Platform, Informed Choices

What does it take to empower parents and decentralize schooling? Why is a diversity of school models important to parents? Are we at a tipping point?
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PROOF POINTS: Lowering test anxiety in the classroom — from hechingerreport.org/ by Jill Barshay
Review of 24 studies finds quizzes boost achievement and alleviate stress over exams

Several meta-analyses, which summarize the evidence from many studies, have found higher achievement when students take quizzes instead of, say, reviewing notes or rereading a book chapter. “There’s decades and decades of research showing that taking practice tests will actually improve your learning,” said David Shanks, a professor of psychology and deputy dean of the Faculty of Brain Sciences at University College London.

Still, many students get overwhelmed during tests. Shanks and a team of four researchers wanted to find out whether quizzes exacerbate test anxiety.  The team collected 24 studies that measured students’ test anxiety and found that, on average, practice tests and quizzes not only improved academic achievement, but also ended up reducing test anxiety. Their meta-analysis was published in Educational Psychology Review in August 2023.


The End of Scantron Tests — from theatlantic.com by Matteo Wong
Machine-graded bubble sheets are the defining feature of American schools. Today’s kindergartners may never have to fill one out.


Benefits of Pretesting in the Classroom — from learningscientists.org by Cindy Nebel

There are several possible reasons why pretesting worked in this study.

  1. Students paid more attention to the pretested material during the lecture.
  2. The pretest activated prior knowledge (some of them are clearly doing a lot of prework), and allowed them to encode the new information more deeply.
  3. They were doing a lot of studying of the pretested information outside of class.
  4. There are some great spaced retrieval effects going on. That is, students saw the material before lecture, they took a quiz on it during the pretest, then later they reviewed or quizzed themselves on that same material again during self-study.

 


Big Ideas in Education — from edweek.org by various

Big Ideas is Education Week’s annual special report that brings the expertise of our newsroom—and occasionally those beyond our newsroom—to bear on the challenges you might be facing in your classroom, school, or district. Big Ideas questions the status quo and explores opportunities to help you build a better, more just learning environment for all students. Browse our collection.


 

 

A Guide to Finding Housing For The Previously Incarcerated — from todayshomeowner.com by Alexis Bennett & Alexis Curls

For many individuals stepping back into society after incarceration, finding a stable place to call home can be complicated. The reality is that those who have been previously incarcerated are almost 10 times more likely to face homelessness compared to the general public. With over 725,000 people leaving state and federal prisons each year, the quest for housing becomes not only a personal challenge but a broader societal concern. Stable housing is crucial for successful reintegration, providing a foundation for building a new chapter in life. In this article, we’ll shed light on the challenges and offer empowering resources for those on their journey to find housing after prison.

Table of Contents

  • Understanding the Housing Landscape
  • Utilizing Support Services
  • Creating a Housing Plan
  • Securing and Maintaining Housing
  • Continuing Personal Growth and Reintegration
  • Conclusion

From DSC:
I’m posting this in the hopes that this information may help someone out there. Also, my dad used to donate some of his time in retirement to an agency that helped people find housing. He mentioned numerous times how important it was for someone to have a safe place to stay that they could call their own.


 

From DSC: If this is true, how will we meet this type of demand?!?

RESKILLING NEEDED FOR 40% OF WORKFORCE BECAUSE OF AI, REPORT FROM IBM SAYS — from staffingindustry.com; via GSV

Generative AI will require skills upgrades for workers, according to a report from IBM based on a survey of executives from around the world. One finding: Business leaders say 40% of their workforces will need to reskill as AI and automation are implemented over the next three years. That could translate to 1.4 billion people in the global workforce who require upskilling, according to the company.

 
 

‘A second prison’: People face hidden dead ends when they pursue a range of careers post-incarceration — from hechingerreport.org by Tara Garcia Mathewson
Nearly 14,000 laws and regulations restrict people who have been convicted or even just arrested from getting professional licenses

For Wiese, it was all a big, expensive gamble — and, in one form or another, is one millions of people with criminal records take every year as they pursue education and workforce training on their way to jobs that require a license. Yet that effort might be wasted thanks to the nearly 14,000 laws and regulations that can restrict individuals with arrest and conviction histories from getting licensed in a given field.

Jesse Wiese served seven years in prison, but says that the barriers he found to working after leaving amount to a “second prison.” Credit: Noah Willman for the Hechinger Report

 

 
© 2024 | Daniel Christian