In our efforts to improve school, especially in the United States, student voice has really gotten lost. We focus on test scores, top-down curriculum, and measures of success that never quite get to the humanity of our students. Not only have these efforts not succeeded in raising test scores (Schwartz, 2025), they haven’t given us much satisfaction in other ways, either: In a recent survey, nearly half of educators reported that student behavior was worse than before the pandemic, and that number had grown since teachers were surveyed just two years earlier (Stephens, 2025).
Although there are most certainly individual schools where great things are happening, too many schools are still missing the mark. Too many schools keep trying to address these problems without hearing from the very people who are impacted most: the students.
But there is another way. Four years ago, I started talking a lot about a new book I’d read called Street Data.
20+ Kid Tools for Better Screen Time — from wondertools.substack.com by Jeremy Caplan and Kevin Maguire Dad-tested apps to spark creativity (mostly free)
I had a fruitful recent conversation about resources for kids with a fellow dad, Kevin Maguire, who writes the great newsletter The New Fatherhood. If you’re a dad looking for great reads and a sense of community, check out Kevin’s newsletter. (Also read Recalculating, by Ignacio Pereyra). Kevin wrote the section below about simplifying screens and shared the tip about muted.io.
The rest of the apps and resources below are ones I’ve enjoyed in recent years with my wife and daughters. From coding with visual blocks to identifying plants on nature walks, these are some of our favorite tools for sparking creativity.
Take FOMO and flip it on its head. That’s JOMO – the Joy of Missing Out.
At JOMO(campus), we believe digital wellness isn’t just a curriculum—it’s a culture. One rooted in joy, human connection, and intentional living. We equip schools to lead with clarity, care, and courage—helping every member of your community ask: “Who am I becoming in the digital age?”
Our mission is to help school communities create a flourishing campus culture where students are happier, healthier, and more focused — empowering them to make the impact they were born to make.
Our mission is to make digital well-being accessible for every student, fostering resilience and the skills to thrive in a world where digital pressures are ever-present. By teaching digital self-awareness and cultivating joy, we’re committed to supporting students in navigating technology’s challenges with confidence and intentionality.
A growing number of U.S. law schools are now requiring students to train in artificial intelligence, marking a shift from optional electives to essential curriculum components. What was once treated as a “nice-to-have” skill is fast becoming integral as the legal profession adapts to the realities of AI tools.
From Experimentation to Obligation
Until recently, most law schools relegated AI instruction to upper-level electives or let individual professors decide whether to incorporate generative AI into their teaching. Now, however, at least eight law schools require incoming students—especially in their first year—to undergo training in AI, either during orientation, in legal research and writing classes, or via mandatory standalone courses.
Some of the institutions pioneering the shift include Fordham University, Arizona State University, Stetson University, Suffolk University, Washington University in St. Louis, Case Western, and the University of San Francisco.
There’s a vision that’s been teased Learning & Development for decades: a vision of closing the gap between learning and doing—of moving beyond stopping work to take a course, and instead bringing support directly into the workflow. This concept of “learning in the flow of work” has been imagined, explored, discussed for decades —but never realised. Until now…?
This week, an article published Harvard Business Review provided some some compelling evidence that a long-awaited shift from “courses to coaches” might not just be possible, but also powerful.
…
The two settings were a) traditional in-classroom workshops, led by an expert facilitator and b) AI-coaching, delivered in the flow of work.The results were compelling….
TLDR: The evidence suggests that “learning in the flow of work” is not only feasible as a result of gen AI—it also show potential to be more scalable, more equitable and more efficient than traditional classroom/LMS-centred models.
The 10 Most Popular AI Chatbots For Educators — from techlearning.com by Erik Ofgang Educators don’t need to use each of these chatbots, but it pays to be generally aware of the most popular AI tools
I’ve spent time testing many of these AI chatbots for potential uses and abuses in my own classes, so here’s a quick look at each of the top 10 most popular AI chatbots, and what educators should know about each. If you’re looking for more detail on a specific chatbot, click the link, as either I or other Tech & Learning writers have done deeper dives on all these tools.
Generative artificial intelligence isn’t just a new tool—it’s a catalyst forcing the higher education profession to reimagine its purpose, values, and future.
…
As experts in educational technology, digital literacy, and organizational change, we argue that higher education must seize this moment to rethink not just how we use AI, but how we structure and deliver learning altogether.
Over the past decade, microschools — experimental small schools that often have mixed-age classrooms — have expanded.
…
Some superintendents have touted the promise of microschools as a means for public schools to better serve their communities’ needs while still keeping children enrolled in the district. But under a federal administration that’s trying to dismantle public education and boost homeschool options, others have critiqued poor oversight and a lack of information for assessing these models.
Microschools offer a potential avenue to bring innovative, modern experiences to rural areas, argues Keith Parker, superintendent of Elizabeth City-Pasquotank Public Schools.
Imagining Teaching with AI Agents… — from michellekassorla.substack.com by Michelle Kassorla Teaching with AI is only one step toward educational change, what’s next?
More than two years ago I started teaching with AI in my classes. At first I taught against AI, then I taught with AI, and now I am moving into unknown territory: agents. I played with Manus and n8n and some other agents, but I really never got excited about them. They seemed more trouble than they were worth. It seemed they were no more than an AI taskbot overseeing some other AI bots, and that they weren’t truly collaborating. Now, I’m looking at Perplexity’s Comet browser and their AI agent and I’m starting to get ideas for what the future of education might hold.
I have written several times about the dangers of AI agents and how they fundamentally challenge our systems, especially online education. I know there is no way that we can effectively stop them–maybe slow them a little, but definitely not stop them. I am already seeing calls to block and ban agents–just like I saw (and still see) calls to block and ban AI–but the truth is they are the future of work and, therefore, the future of education.
So, yes! This is my next challenge: teaching with AI agents. I want to explore this idea, and as I started thinking about it, I got more and more excited. But let me back up a bit. What is an agent and how is it different than Generative AI or a bot?
K-12 to Career — from the-job.beehiiv.com by Paul Fain Ohio eases eligibility rules for high school students to pursue college-level coursework in high-demand fields.
Three Ohio community colleges offer free industry-recognized credentials in manufacturing to more high school students. Also, new career-connected AP courses designed with industry input, a partnership on skilled trade prep for K-12 students, and essays on the race to define the future of credentials and how data and research can inform Workforce Pell.
ChatGPT: the world’s most influential teacher — from drphilippahardman.substack.com by Dr. Philippa Hardman; emphasis DSC New research shows that millions of us are “learning with AI” every week: what does this mean for how (and how well) humans learn?
This week, an important piece of researchlanded that confirms the gravity of AI’s role in the learning process. The TLDR is that learning is now a mainstream use case for ChatGPT; around 10.2% of all ChatGPT messages (that’s ~2BN messages sent by over 7 million users per week) are requests for help with learning.
The research shows that about 10.2% of all messages are tutoring/teaching, and within the “Practical Guidance” category, tutoring is 36%. “Asking” interactions are growing faster than “Doing” and are rated higher quality by users. Younger people contribute a huge share of messages, and growth is fastest in low- and middle-income countries (How People Use ChatGPT, 2025).
If AI is already acting as a global tutor, the question isn’t “will people learn with AI?”—they already are. The real question we need to ask is: what does great learning actually look like, and how should AI evolve to support it? That’s where decades of learning science help us separate “feels like learning” from “actually gaining new knowledge and skills”.
Minarets High School prioritizes student-centered learning with innovative programs like project-based learning, digital tools, and unique offerings.
Emphasis on student voice and personalized learning fosters engagement, creativity, and real-world preparation, setting a benchmark for educational innovation.
High school should focus on personalized and purposeful learning experiences that engage students and build real-world skills.
Traditional transcripts should be replaced with richer learning and experience records to better communicate students’ skills to higher education and employers.
“Americans want to grant more control to students themselves, prioritizing a K-12 education where all students have the option to choose the courses they want to study based on interests and aspirations.”
Research on motivation and engagement supports personalized and purposeful learning. Students are more motivated when they see relevance and have some choice. We summarize this in six core principles to which schools should strive.
The Big Idea: A new collaborative effort led out of the Stanford center aims to tackle that goal—giving clearer shape to what it would mean to truly build a new “learning society.” As a starting point, the collaborative released a report and set of design principles this week, crafted through a year of discussion and debate among about three dozen fellows in leadership roles in education, industry, government, and research.
The fellows landed on nine core principles—including that working is learning and credentials are a means, not an end—designed to transition the United States from a “schooled society” to a “learning society.”
“Universal access to K-12 education and the massification of access to college were major accomplishments of 20th century America,” Stevens says. “But all that schooling also has downsides that only recently have come into common view. Conventional schooling is expensive, bureaucratic, and often inflexible.” .
I’ve since found enrichment in substitute teaching. Along the way, I’ve compiled a handful of strategies that have helped me stay involved and make a difference, one day at a time. Those strategies—which are useful for new substitutes still learning the ropes, as well as full-time teachers who are scaling back to substitute duties—are laid out below.
A Quiet Classroom Isn’t Always an Ideal Classroom — from edutopia.org by Clementina Jose By rethinking what a good day in the classroom looks and sounds like, new teachers can better support their students.
If your classroom hums with the energy of students asking questions, debating ideas, and working together, you haven’t failed. You’ve succeeded in building a space where learning isn’t about being compliant, but about being alive and present.
A day in the life: The next 25 years A learner wakes up. Their AI-powered learning coach welcomes them, drawing their attention to their progress and helping them structure their approach to the day. A notification reminds them of an upcoming interview and suggests reflections to add to their learning portfolio.
Rather than a static gradebook, their portfolio is a dynamic, living record, curated by the student, validated by mentors in both industry and education, and enriched through co-creation with maturing modes of AI. It tells a story through essays, code, music, prototypes, journal reflections, and team collaborations. These artifacts are not “submitted”, they are published, shared, and linked to verifiable learning outcomes.
And when it’s time to move, to a new institution, a new job, or a new goal, their data goes with them, immutable, portable, verifiable, and meaningful.
From DSC: And I would add to that last solid sentence that the learner/student/employee will be able to control who can access this information. Anyway, some solid reflections here from Lev.
I know a lot of readers will disagree with this, and the timeline feels aggressive (the future always arrives more slowly than pundits expect) but I think the overall premise is sound: “The concept of a tipping point in education – where AI surpasses traditional schools as the dominant learning medium – is increasingly plausible based on current trends, technological advancements, and expert analyses.”
The Rundown: In this tutorial, you will learn how to combine NotebookLM with ChatGPT to master any subject faster, turning dense PDFs into interactive study materials with summaries, quizzes, and video explanations.
Step-by-step:
Go to notebooklm.google.com, click the “+” button, and upload your PDF study material (works best with textbooks or technical documents)
Choose your output mode: Summary for a quick overview, Mind Map for visual connections, or Video Overview for a podcast-style explainer with visuals
Generate a Study Guide under Reports — get Q&A sets, short-answer questions, essay prompts, and glossaries of key terms automatically
Take your PDF to ChatGPT and prompt: “Read this chapter by chapter and highlight confusing parts” or “Quiz me on the most important concepts”
Combine both tools: Use NotebookLM for quick context and interactive guides, then ChatGPT to clarify tricky parts and go deeperPro Tip: If your source is in EPUB or audiobook, convert it to PDF before uploading. Both NotebookLM and ChatGPT handle PDFs best.
Claude can now create and edit Excel spreadsheets, documents, PowerPoint slide decks, and PDFs directly in Claude.ai and the desktop app. This transforms how you work with Claude—instead of only receiving text responses or in-app artifacts, you can describe what you need, upload relevant data, and get ready-to-use files in return.
Also see:
Microsoft to lessen reliance on OpenAI by buying AI from rival Anthropic — from techcrunch.com byRebecca Bellan
Microsoft will pay to use Anthropic’s AI in Office 365 apps, The Information reports, citing two sources. The move means that Anthropic’s tech will help power new features in Word, Excel, Outlook, and PowerPoint alongside OpenAI’s, marking the end of Microsoft’s previous reliance solely on the ChatGPT maker for its productivity suite. Microsoft’s move to diversify its AI partnerships comes amid a growing rift with OpenAI, which has pursued its own infrastructure projects as well as a potential LinkedIn competitor.
In this episode of Unfixed, we talk with Ray Schroeder—Senior Fellow at UPCEA and Professor Emeritus at the University of Illinois Springfield—about Artificial General Intelligence (AGI) and what it means for the future of higher education. While most of academia is still grappling with ChatGPT and basic AI tools, Schroeder is thinking ahead to AI agents, human displacement, and AGI’s existential implications for teaching, learning, and the university itself. We explore why AGI is so controversial, what institutions should be doing now to prepare, and how we can respond responsibly—even while we’re already overwhelmed.
Data from the State of AI and Instructional Design Report revealed that 95.3% of the instructional designers interviewed use AI in their daily work [1]. And over 85% of this AI use occurs during the design and development process.
These figures showcase the immense impact AI is already having on the instructional design world.
If you’re an L&D professional still on the fence about adding AI to your workflow or an AI convert looking for the next best tools, keep reading.
This guide breaks down 5 of the top AI tools for instructional designers in 2025, so you can streamline your development processes and build better training faster.
But before we dive into the tools of the trade, let’s address the elephant in the room:
Miro and GenAI as drivers of online student engagement — from timeshighereducation.com by Jaime Eduardo Moncada Garibay A set of practical strategies for transforming passive online student participation into visible, measurable and purposeful engagement through the use of Miro, enhanced by GenAI
To address this challenge, I shifted my focus from requesting participation to designing it. This strategic change led me to integrate Miro, a visual digital workspace, into my classes. Miro enables real-time visualisation and co-creation of ideas, whether individually or in teams.
…
The transition from passive attendance to active engagement in online classes requires deliberate instructional design. Tools such as Miro, enhanced by GenAI, enable educators to create structured, visually rich learning environments in which participation is both expected and documented.
While technology provides templates, frames, timers and voting features, its real pedagogical value emerges through intentional facilitation, where the educator’s role shifts from delivering content to orchestrating collaborative, purposeful learning experiences.
In the past, it was typical for faculty to teach online courses as an “overload” of some kind, but BOnES data show that 92% of online programs feature courses taught as part of faculty member’s standard teaching responsibilities. Online teaching has become one of multiple modalities in which faculty teach regularly.
Three-quarters of chief online officers surveyed said they plan to have a great market share of online enrollments in the future, but only 23% said their current marketing is better than their competitors. The rising tide of online enrollments won’t lift all boats–some institutions will fare better than others.
Staffing at online education units is growing, with the median staff size increasing from 15 last year to 20 this year. Julie pointed out that successful online education requires investment of resources. You might need as many buildings as onsite education does, but you need people and you need technology.
GRAND RAPIDS, MI — A new course at Grand Rapids Community College aims to help students learn about artificial intelligence by using the technology to solve real-world business problems.
…
In a release, the college said its grant application was supported by 20 local businesses, including Gentex, TwistThink and the Grand Rapids Public Museum. The businesses have pledged to work with students who will use business data to develop an AI project such as a chatbot that interacts with customers, or a program that automates social media posts or summarizes customer data.
“This rapidly emerging technology can transform the way businesses process data and information,” Kristi Haik, dean of GRCC’s School of Science, Technology, Engineering and Mathematics, said in a statement. “We want to help our local business partners understand and apply the technology. We also want to create real experiences for our students so they enter the workforce with demonstrated competence in AI applications.”
As Patrick Bailey said on LinkedIn about this article:
Nice to see a pedagogy that’s setting a forward movement rather than focusing on what could go wrong with AI in a curriculum.
As a 30 year observer and participant, it seems to me that previous technology platform shifts like SaaS and mobile did not fundamentally change the LMS. AI is different. We’re standing at the precipice of LMS 2.0, where the branding change from Course Management System to Learning Management System will finally live up to its name. Unlike SaaS or mobile, AI represents a technology platform shift that will transform the way participants interact with learning systems – and with it, the nature of the LMS itself.
Given the transformational potential of AI, it is useful to set the context and think about how we got here, especially on this 30th anniversary of the LMS.
Where AI is disruptive is in its ability to introduce a whole new set of capabilities that are best described as personalized learning services. AI offers a new value proposition to the LMS, roughly the set of capabilities currently being developed in the AI Tutor / agentic TA segment. These new capabilities are so valuable given their impact on learning that I predict they will become the services with greatest engagement within a school or university’s “enterprise” instructional platform.
In this way, by LMS paradigm shift, I specifically mean a shift from buyers valuing the product on its course-centric and course management capabilities, to valuing it on its learner-centric and personalized learning capabilities.
This anthology reveals how the integration of AI in education poses profound philosophical, pedagogical, ethical and political questions. As this global AI ecosystem evolves and becomes increasingly ubiquitous, UNESCO and its partners have a shared responsibility to lead the global discourse towards an equity- and justice-centred agenda. The volume highlights three areas in which UNESCO will continue to convene and lead a global commons for dialog and action particularly in areas on AI futures, policy and practice innovation, and experimentation.
As guardian of ethical, equitable human-centred AI in education.
As thought leader in reimagining curriculum and pedagogy
As a platform for engaging pluralistic and contested dialogues
AI, copyright and the classroom: what higher education needs to know — from timeshighereducation.com by Cayce Myers As artificial intelligence reshapes teaching and research, one legal principle remains at the heart of our work: copyright. Understanding its implications isn’t just about compliance – it’s about protecting academic integrity, intellectual property and the future of knowledge creation. Cayce Myers explains
Why It Matters A decade from now, we won’t say “AI changed schools.” We’ll say: this was the year schools began to change what it means to be human, augmented by AI.
This transformation isn’t about efficiency alone. It’s about dignity, creativity, and discovery, and connecting education more directly to human flourishing. The industrial age gave us schools to produce cookie-cutter workers. The digital age gave us knowledge anywhere, anytime. The AI age—beginning now—gives us back what matters most: the chance for every learner to become infinitely capable.
This fall may look like any other—bells ringing, rows of desks—but beneath the surface, education has begun its greatest transformation since the one-room schoolhouse.
Transactional and transformational leaderships’ combined impact on AI and trust Given the volatile times we live in, a leader may find themselves in a situation where they know how they will use AI, but they are not entirely clear on the goals and journey. In a teaching context, students can be given scenarios where they must lead a team, including autonomous AI agents, to achieve goals. They can then analyse the situations and decide what leadership styles to apply and how to build trust in their human team members. Educators can illustrate this decision-making process using a table (see above).
They may need to combine transactional leadership with transformational leadership, for example. Transactional leadership focuses on planning, communicating tasks clearly and an exchange of value. This works well with both humans and automated AI agents.
Despite modern technological advancements in classroom tools, many educational settings still center around a traditional model where the teacher is the primary source of information and students passively receive content.
Slowly, learning environments are inviting students to actively participate and take ownership of their learning through collaborative projects, inquiry-based experiences, and real-world problem-solving, thereby transforming traditional educational roles and practices.
SINGAPORE Sept. 3, 2025 /PRNewswire/ — Today, Midoo AIproudly announces the launch of the world’s first AI language learning agent, a groundbreaking innovation set to transform language education forever.
For decades, language learning has pursued one ultimate goal: true personalization. Traditional tools offered smart recommendations, gamified challenges, and pre-written role-play scripts—but real personalization remained out of reach. Midoo AI changes that. Here is the >launch video of Midoo AI.
Imagine a learning experience that evolves with you in real time. A system that doesn’t rely on static courses or scripts but creates a dynamic, one-of-a-kind language world tailored entirely to your needs. This is the power of Midoo’s Dynamic Generation technology.
“Midoo is not just a language-learning tool,” said Yvonne, co-founder of Midoo AI. “It’s a living agent that senses your needs, adapts instantly, and shapes an experience that’s warm, personal, and alive. Learning is no longer one-size-fits-all—now, it’s yours and yours alone.”
Language learning apps have traditionally focused on exercises, quizzes, and progress tracking. Midoo AI introduces a different approach. Instead of presenting itself as a course provider, it acts as an intelligent learning agent that builds, adapts, and sustains a learner’s journey.
This review examines how Midoo AI operates, its feature set, and what makes it distinct from other AI-powered tutors.
Midoo AI in Context: Purpose and Position
Midoo AI is not structured around distributing lessons or modules. Its core purpose is to provide an agent-like partner that adapts in real time. Where many platforms ask learners to select a “level” or “topic,”
Midoo instead begins by analyzing goals, usage context, and error patterns. The result is less about consuming predesigned units and more about co-constructing a pathway.
Turning Time Saved Into Better Learning
AI can save teachers time, but what can that time be used for (besides taking a breath)? For most of us, it means redirecting energy into the parts of teaching that made us want to pursue this profession in the first place: connecting with our students and helping them grow academically.
Differentiation Every classroom has students with different readiness levels, language needs, and learning preferences. AI tools like Diffit or MagicSchool can instantly create multiple versions of a passage or assignment, differentiated by grade level, complexity, or language. This allows every student to engage with the same core concept, moving together as one cohesive class. Instead of spending an evening retyping and rephrasing, teachers can review and tweak AI drafts in minutes, ready for the next lesson.
Mass Intelligence — from oneusefulthing.org by Ethan Mollick From GPT-5 to nano banana: everyone is getting access to powerful AI
When a billion people have access to advanced AI, we’ve entered what we might call the era of Mass Intelligence. Every institution we have — schools, hospitals, courts, companies, governments — was built for a world where intelligence was scarce and expensive. Now every profession, every institution, every community has to figure out how to thrive with Mass Intelligence. How do we harness a billion people using AI while managing the chaos that comes with it? How do we rebuild trust when anyone can fabricate anything? How do we preserve what’s valuable about human expertise while democratizing access to knowledge?
By the time today’s 9th graders and college freshman enter the workforce, the most disruptive waves of AGI and robotics may already be embedded into part society.
What replaces the old system will not simply be a more digital version of the same thing. Structurally, schools may move away from rigid age-groupings, fixed schedules, and subject silos. Instead, learning could become more fluid, personalized, and interdisciplinary—organized around problems, projects, and human development rather than discrete facts or standardized assessments.
AI tutors and mentors will allow for pacing that adapts to each student, freeing teachers to focus more on guidance, relationships, and high-level facilitation. Classrooms may feel less like miniature factories and more like collaborative studios, labs, or even homes—spaces for exploring meaning and building capacity, not just delivering content.
…
If students are no longer the default source of action, then we need to teach them to:
Design agents,
Collaborate with agents,
Align agentic systems with human values,
And most of all, retain moral and civic agency in a world where machines act on our behalf.
We are no longer educating students to be just doers.
We must now educate them to be judges, designers, and stewards of agency.
Meet Your New AI Tutor — from wondertools.substack.com by Jeremy Caplan Try new learning modes in ChatGPT, Claude, and Gemini
AI assistants are now more than simple answer machines. ChatGPT’s new Study Mode, Claude’s Learning Mode, and Gemini’s Guided Learningrepresent a significant shift. Instead of just providing answers, these free tools act as adaptive, 24/7 personal tutors.
That’s why, in preparation for my next bootcamp which kicks off September 8th 2025, I’ve just completed a full refresh of my list of the most powerful & popular AI tools for Instructional Designers, complete with tips on how to get the most from each tool.
The list has been created using my own experience + the experience of hundreds of Instructional Designers who I work with every week.
It contains the 50 most powerful AI tools for instructional design available right now, along with tips on how to optimise their benefits while mitigating their risks.
Addendums on 9/4/25:
AI Companies Roll Out Educational Tools — from insidehighered.com by Ray Schroeder This fall, Google, Anthropic and OpenAI are rolling out powerful new AI tools for students and educators, each taking a different path to shape the future of learning.
So here’s the new list of essential skills I think my students will need when they are employed to work with AI five years from now:
They can follow directions, analyze outcomes, and adapt to change when needed.
They can write or edit AI to capture a unique voice and appropriate tone in sync with an audience’s needs
They have a deep understanding of one or more content areas of a particular profession, business, or industry, so they can easily identify factual errors.
They have a strong commitment to exploration, a flexible mindset, and a broad understanding of AI literacy.
They are resilient and critical thinkers, ready to question results and demand better answers.
They are problem solvers.
And, of course, here is a new rubric built on those skills:
Adam Raine, a 16-year-old California boy, started using ChatGPT for homework help in September 2024. Over eight months, the AI chatbot gradually cultivated a toxic, dependent relationship that ultimately contributed to his death by suicide in April 2025.
On Tuesday, August 26, his family filed a lawsuit against OpenAI and CEO Sam Altman.
The Numbers Tell a Disturbing Story
Usage escalated: From occasional homework help in September 2024 to 4 hours a day by March 2025.
ChatGPT mentioned suicide 6x more than Adam himself (1,275 times vs. 213), while providing increasingly specific technical guidance
ChatGPT’s self-harm flags increased 10x over 4 months, yet the system kept engaging with no meaningful intervention
Despite repeated mentions of self-harm and suicidal ideation, ChatGPT did not take appropriate steps to flag Adam’s account, demonstrating a clear failure in safety guardrails
Even when Adam considered seeking external support from his family, ChatGPT convinced him not to share his struggles with anyone else, undermining and displacing his real-world relationships. And the chatbot did not redirect distressing conversation topics, instead nudging Adam to continue to engage by asking him follow-up questions over and over.
Taken altogether, these features transformed ChatGPT from a homework helper into an exploitative system — one that fostered dependency and coached Adam through multiple suicide attempts, including the one that ended his life.
Also related, see the following GIFTED article:
A Teen Was Suicidal. ChatGPT Was the Friend He Confided In. — from nytimes.com by Kashmir Hill; this is a gifted article More people are turning to general-purpose chatbots for emotional support. At first, Adam Raine, 16, used ChatGPT for schoolwork, but then he started discussing plans to end his life.
Seeking answers, his father, Matt Raine, a hotel executive, turned to Adam’s iPhone, thinking his text messages or social media apps might hold clues about what had happened. But instead, it was ChatGPT where he found some, according to legal papers. The chatbot app lists past chats, and Mr. Raine saw one titled “Hanging Safety Concerns.” He started reading and was shocked. Adam had been discussing ending his life with ChatGPT for months.
Adam began talking to the chatbot, which is powered by artificial intelligence, at the end of November, about feeling emotionally numb and seeing no meaning in life. It responded with words of empathy, support and hope, and encouraged him to think about the things that did feel meaningful to him.
But in January, when Adam requested information about specific suicide methods, ChatGPT supplied it. Mr. Raine learned that his son had made previous attempts to kill himself starting in March, including by taking an overdose of his I.B.S. medication. When Adam asked about the best materials for a noose, the bot offered a suggestion that reflected its knowledge of his hobbies.
ChatGPT repeatedly recommended that Adam tell someone about how he was feeling. But there were also key moments when it deterred him from seeking help.
Trust requires simplicity. Users need clear visual indicators (like the lock icon for secure websites) that their credentials meet technical standards without understanding the complexity behind them.
Standards matter for real people.Technical compliance with open standards directly impacts whether someone can access their own achievements and share them where needed.
Human experience drives adoption. Even the most sophisticated technical infrastructure fails if people can’t easily understand and use it.
Our insights and recommendations provide a roadmap for building credential systems that serve real human needs while meeting rigorous technical requirements.
