The AI Tools that L&D Teams Are Building (Rather than Buying) — from drphilippahardman.substack.com by Dr. Philippa Hardman
Aka, how build skills are changing how L&D thinks & works
More and more of my advisory work is no longer about helping organisations choose a vendor; it’s about helping their teams build their own AI tools, and build them well. Over the last couple of years I’ve watched several hundred L&D practitioners do it, and in this week’s post I share what they built, why, and what it tells us about what L&D actually needs from AI.
A Tool of One’s Own
So, what do these tools look like in practice? I did some analysis and the tools that L&D teams are building first fall into three categories:
1. Tools that support the work before and after the course
2. Tools that make the learning experience more dynamic
3. Tools that do L&D tasks to the team’s own methods, processes and standards