2020 Top 10 Issues: Simplify, Sustain, Innovate: The Drive to Digital Transformation Begins — from Educause by Susan Grajek

  1. Information security strategy
  2. Privacy
  3. Sustainable funding
  4. Digital integrations
  5. Student retention and completion
  6. Student-centric higher education
  7. Improved enrollment
  8. Higher education affordability
  9. Administrative simplification
  10. The integrative CIO

Also see:

The 30th National Survey of eLearning and Information Technology in US Higher Education — from campuscomputing.net
Hiring and Retaining Campus IT Talent Are Challenges; Many Campus Leaders Are Not Well-Informed About nor Engaged with Digital Issues

Excerpt:

New data from the fall 2019 Campus Computing Survey highlight the challenges that IT leaders across all sectors of US higher education confront in hiring and retaining IT talent. More than three-fourths (77 percent) of the CIOs and senior campus officials participating 2019 survey cite “hiring and retaining IT talent” as a top institutional IT priority. Similarly, 78 percent point to uncompetitive campus salaries and benefits as a major problem in the quest to hire and retain IT talent. And reflecting the campus financial challenges that affect hiring and staff retention efforts, fully two-thirds (67 percent) agree/strongly agree that institutional IT funding “has not recovered from the budget cuts” experienced by colleges and universities across all sectors of higher education since the “Great Recession of 2008.”