{"id":55818,"date":"2016-06-28T17:42:01","date_gmt":"2016-06-28T21:42:01","guid":{"rendered":"http:\/\/danielschristian.com\/learning-ecosystems\/?p=55818"},"modified":"2016-06-29T09:19:33","modified_gmt":"2016-06-29T13:19:33","slug":"6-items-re-bots-chatbots-dc-how-might-institutions-of-he-k-12-benefit-from-internal-external-applications-of-chatbots","status":"publish","type":"post","link":"https:\/\/danielschristian.com\/learning-ecosystems\/2016\/06\/28\/6-items-re-bots-chatbots-dc-how-might-institutions-of-he-k-12-benefit-from-internal-external-applications-of-chatbots\/","title":{"rendered":"6 items re: bots \/ chatbots | DC: How might institutions of HE & K-12 benefit from *internal* & *external* applications of chatbots?"},"content":{"rendered":"

How chatbots and deep learning will change the future of organizations<\/strong><\/a> — from forbes.com by Daniel Newman<\/p>\n

Excerpt (emphasis DSC):<\/span><\/em><\/p>\n

Don\u2019t let the fun, casual name mislead you. Chatbots\u2014software that you can \u201cchat with\u201d\u2014have serious implications for the business world. Though many businesses have already considered their use for customer service purposes, a chatbot\u2019s internal applications could be invaluable on a larger scale.<\/strong> <\/span>For instance, chatbots could help employees break down siloes and provide targeted data to fuel every department. This digital transformation is happening, even in organizational structures that face challenges with other formats of real-time communication.<\/p>\n

Still unclear on what chatbots are and what they do? Think of a digital assistant\u2014such as iPhone\u2019s Siri or Alexa, the Artificial Intelligence within the Amazon Echo. A chatbot reduces or eliminates the need for many mobile apps, as the answers are stored inside the chatbot. Need to know what the weather\u2019s like in LA? Ask your chatbot. Is your flight running on time? Ask your chatbot. Is the package you ordered going to be delivered while you\u2019re away? You get the gist.<\/p>\n

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From DSC:<\/span><\/em>
\nHow might institutions of higher education as well as K-12 school districts benefit from such internal<\/span> applications of chatbots? How about external<\/span> applications of chatbots?<\/strong> I<\/span>f done well<\/span>, s<\/span><\/span>uch applications <\/span>could facilit<\/span>ate solid customer service (i.e., self-service knowledgebases) and aid in communications. <\/span>
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Hold Tight: The Chatbot Era Has Begun<\/strong><\/a> — from chatbotsmagazine.com by
\nChatbots: What they are, and why they\u2019re so important for businesses<\/em><\/p>\n

Excerpt:<\/em><\/p>\n

Imagine being able to have your own personal assistant at your fingertips, who you can chat with, give instructions and errands to, and handle the majority of your online research \u2014 both personally and professionally.<\/p>\n

That\u2019s essentially what a chatbot does.<\/p>\n

Capable of being installed on any messenger platform, such as Facebook messenger or text messages, a chat bot is a basic artificial intelligence computer software program that does the legwork for you \u2014 and communicates in a way that feels like an intelligent conversation over text or voice messaging.<\/p>\n

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Once-in-a-decade paradigm shift: Messaging<\/strong><\/a> — from chatbotsmagazine.com by Beerud Sheth
\nIn the history of the personal computing industry, we have had a paradigm shift about once every decade.<\/em><\/p>\n

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\"Bots-ChatbotMagazine-June2016\"<\/a><\/p>\n

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Smart assistants and chatbots will be top consumer applications for AI over next 5 years, poll says<\/a><\/strong> — from venturebeat.com by Blaise Zerega<\/p>\n

Excerpt:<\/em><\/p>\n

Virtual agents and chatbots will be the top consumer applications of artificial intelligence over the next five years, according to a consensus poll released today by TechEmergence, a marketing research firm for AI and machine learning.<\/p>\n

The emphasis on virtual agents and chatbots is in many ways not surprising. After all, the tech industry\u2019s 800-pound gorillas have all made big bets: Apple with Siri, Amazon with Alexa, Facebook with M and Messenger, Google with Google Assistant, Microsoft with Cortana and Tay. However, the poll\u2019s data also suggests that chatbots may soon be viewed as a horizontal enabling technology for many industries.<\/p>\n

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From DSC:<\/span><\/em>
\nMight this eventually affect students’ expectations? <\/span><\/strong>Blackboard’s partnership with IBM and Amazon<\/a> may come into play here.<\/span>
\n<\/span><\/strong><\/p>\n

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Some like it bot: Why chatbots could be the start of something big<\/strong><\/a> — from business.sprint.com
\nChatbots are on the rise. With Google, Facebook and Microsoft competing to be the caring voice your customers turn to, what does this mean for your enterprise?<\/em><\/p>\n

Excerpt:<\/em><\/p>\n

The most prevalent indicator that the artificial intelligence-driven future is rapidly\u00a0 becoming reality is the rise of the chatbot \u2013 an\u00a0 A.I. software program designed to chat with people. Well, more accurately, the re-emergence of the bot. Basically, robots talking to humans talking to robots is the tech vision for the future.<\/p>\n

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Maybe one of the most obvious uses for this technology would be in service. If you can incorporate your self-service knowledge base into a bot that responds directly to questions and uses customer data to provide the most relevant answers, it\u2019s more convenient for customers…<\/span><\/strong><\/p><\/blockquote>\n

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Chatbot lawyer overturns 160,000 parking tickets in London and New York<\/strong><\/a> — from theguardian.com by Samuel Gibbs
\nFree service DoNotPay helps appeal over $4m in parking fines in just 21 months, but is just the tip of the legal AI iceberg for its 19-year-old creator<\/em><\/p>\n

Excerpt:<\/p>\n

An artificial-intelligence lawyer chatbot has successfully contested 160,000 parking tickets across London and New York for free, showing that chatbots can actually be useful.<\/p>\n

Dubbed as \u201cthe world\u2019s first robot lawyer\u201d by its 19-year-old creator, London-born second-year Stanford University student Joshua Browder, DoNotPay<\/a> helps users contest parking tickets in an easy to use chat-like interface.<\/p>\n

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Addendum on 6\/29\/16:<\/em><\/p>\n

A New Chatbot Would Like to Help You With Your Bank Account<\/strong><\/a> — from wired.com by Cade Metz<\/p>\n

Excerpt:<\/em><\/p>\n

People in Asia are already using MyKai, and beginning today, you can too. Because it\u2019s focused on banking\u2014and banking alone\u2014it works pretty well. But it\u2019s also flawed. And it\u2019s a bit weird. Unsettling, even. All of which makes it a great way of deconstructing the tech world\u2019s ever growing obsession with \u201cchatbots.\u201d
\n…
\nMyKai is remarkably adept at understanding what I\u2019m asking\u2014and that\u2019s largely because it\u2019s focused solely on banking. When I ask \u201cHow much money do I have?\u201d or \u201cHow much did I spend on food in May?,\u201d it understands. But when I ask who won the Spain-Italy match at Euro 2016, it suggests I take another tack. The thing to realize about today\u2019s chatbots is that they can be reasonably effective if they\u2019ve honed to a particular task\u2014and that they break down if the scope gets to wide.<\/p>\n","protected":false},"excerpt":{"rendered":"

How chatbots and deep learning will change the future of organizations — from forbes.com by Daniel Newman Excerpt (emphasis DSC): Don\u2019t let the fun, casual name mislead you. Chatbots\u2014software that you can \u201cchat with\u201d\u2014have serious implications for the business world. Though many businesses have already considered their use for customer service purposes, a chatbot\u2019s internal […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[113,556,139,356,817,86,115,433,302,45,112,200,72,32,210,816,63,391,180,276,64,46,216,309,204,214,156,312],"tags":[],"class_list":["post-55818","post","type-post","status-publish","format-standard","hentry","category-21st-century","category-amazon","category-apple","category-artificial-intelligence-agents-llms-and-related","category-bots","category-change","category-colleges","category-communications","category-community-colleges","category-computer-science","category-corporate-business-world","category-corporate-universities","category-daniel-s-christian","category-education-technology","category-emerging-technologies","category-facebook","category-google","category-human-computer-interaction-hci","category-innovation","category-interactivity","category-it-in-he","category-k-12-related","category-microsoft","category-platforms","category-programming","category-universities","category-usability","category-user-experience-ux"],"_links":{"self":[{"href":"https:\/\/danielschristian.com\/learning-ecosystems\/wp-json\/wp\/v2\/posts\/55818","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/danielschristian.com\/learning-ecosystems\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/danielschristian.com\/learning-ecosystems\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/danielschristian.com\/learning-ecosystems\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/danielschristian.com\/learning-ecosystems\/wp-json\/wp\/v2\/comments?post=55818"}],"version-history":[{"count":17,"href":"https:\/\/danielschristian.com\/learning-ecosystems\/wp-json\/wp\/v2\/posts\/55818\/revisions"}],"predecessor-version":[{"id":55966,"href":"https:\/\/danielschristian.com\/learning-ecosystems\/wp-json\/wp\/v2\/posts\/55818\/revisions\/55966"}],"wp:attachment":[{"href":"https:\/\/danielschristian.com\/learning-ecosystems\/wp-json\/wp\/v2\/media?parent=55818"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/danielschristian.com\/learning-ecosystems\/wp-json\/wp\/v2\/categories?post=55818"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/danielschristian.com\/learning-ecosystems\/wp-json\/wp\/v2\/tags?post=55818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}