corporate universities / corporate training

Three items from The Learning Guild

On 04/17/2023, in Augmented Reality (AR), corporate / business world, corporate universities / corporate training, tools, training / L&D, United States, workplace, by Daniel Christian

Augmented Reality: Your Next Step Into Immersive Learning — from learningguild.com by Bill Brandon

Excerpt — per Debbie Richard:

Some great examples of using augmented reality in immersive learning are:

Performance support: providing just in time text, video and/or conference calls where the information is overlayed over the physical world.

Language support: an AR app such as Google Translate can overlay translated text over the real text.

Visualizations: Overlaying virtual objects over physical ones such showing the inner working of a machine without opening it up.

Top 10 Tips for Creating a Successful Onboarding Experience — from learningguild.com by Tara Roberson-Moore
Here are 10 things you can do to make your onboarding program a learner experience that will provide the anchor newbies need to stick around.

Excerpt:

In many instances, onboarding is expected to be handled by human resources. There is absolutely nothing wrong with that but unless they are also training experts, a lot of companies could be missing an opportunity to create something special. Letting training and development experts augment HR can result in an onboarding program that provides the experience new employees need to get comfy.

Here are 10 things you can do to make your onboarding program a learner experience that will provide the anchor newbies need to stick around.

How to Manage a Poor Listener & Improve Listening Skills — from learningguild.com by Adam Hockman

Excerpt:

Your L&D team can collaborate in creating a conversational template—a script to guide behavior. An employee might be aware of their problematic listening and welcome this type of scaffold, and even help create it. Once the template is set, the employee can use it to lead an internal meeting, a setting where structure matters. The template can be useful in helping other team members or employees in the organization improve their listening and communication skills as well.

Let’s break the initial template meeting into sections and create language that will help the employee practice new skills.

“AutoGPT might be the next big step in AI”; “software agents that use natural language to simulate human behavior” + other items re: AI

On 04/13/2023, in 21st century, architecture, Artificial Intelligence / Machine Learning / Deep Learning / Algorithms, computer science, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, design, education technology, emerging technologies, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, learning, learning ecosystem, learning spaces, Natural Language Processing (NLP), simulations, skills, society, tools, training / L&D, vision/possibilities, voice recognition / voice enabled interfaces, by Daniel Christian

AutoGPT might be the next big step in AI.

Here’s why Karpathy recently said “AutoGPT is the next frontier of prompt engineering”

AutoGPT is the equivalent of giving GPT-based models a memory and a body. You can now give a task to an AI agent and have it autonomously come up… pic.twitter.com/mYIJm2IEZy

— Lior? (@AlphaSignalAI) April 11, 2023

AutoGPT, less noise more signal

This is where you should pay attention

Here is why ?

pic.twitter.com/2For7bPOID

— Linus (???) (@LinusEkenstam) April 11, 2023

AutoGPT is the next BIG thing in AI.

Seems like a new *groundbreaking* update comes out every hour.

Here are a few examples just from the past 24 hours: ?

— Barsee ? (@heyBarsee) April 12, 2023

AutoGPT is the next big thing in AI— from therundown.ai by Rowan Cheung

Excerpt:

AutoGPT has been making waves on the internet recently, trending on both GitHub and Twitter. If you thought ChatGPT was crazy, AutoGPT is about to blow your mind.

AutoGPT creates AI “agents” that operate automatically on their own and complete tasks for you. In case you’ve missed our previous issues covering it, here’s a quick rundown:

- It’s open-sourced [code]
- It works by chaining together LLM “thoughts”
- It has internet access, long-term and short-term memory, access to popular websites, and file storage

.

From DSC:
I want to highlight that paper from Stanford, as I’ve seen it cited several times recently:.

Generative Agents: Interactive Simulacra of Human Behavior
Joon Sung Park, Joseph C. O’Brien, Carrie J. Cai, Meredith Ringel Morris, Percy Liang, Michael S. Bernstein
.

From DSC:
And for a rather fun idea/application of these emerging technologies, see:

Quick Prompt: Kitchen Design — from linusekenstam.substack.com by Linus Ekenstam
Midjourney Prompt. Create elegant kitchen photos using this starting prompt. Make it your own, experiment, add, remove and tinker to create new ideas.

…which made me wonder how we might use these techs in the development of new learning spaces (or in renovating current learning spaces).

From DSC:
On a much different — but still potential — note, also see:

A.I. could lead to a ‘nuclear-level catastrophe’ according to a third of researchers, a new Stanford report finds — from fortune.com by Tristan Bove

Excerpt:

Many experts in A.I. and computer science say the technology is likely a watershed moment for human society. But 36% don’t mean that as a positive, warning that decisions made by A.I. could lead to “nuclear-level catastrophe,” according to researchers surveyed in an annual report on the technology by Stanford University’s Institute for Human-Centered A.I., published earlier this month.

AutoGPTs are improving at a blazingly fast speed and could soon transform the face of business.

Here's what you need to know:

— Nathan Lands (@NathanLands) April 12, 2023

Credentialed Learning For All [gettingsmart.com]

On 04/13/2023, in 21st century, 24x7x365 access, adult learning, Artificial Intelligence / Machine Learning / Deep Learning / Algorithms, Blockchain, career development, colleges, communities of practice, community colleges, corporate / business world, corporate universities / corporate training, credentialing, education, education reform, experimentation, future, global / globalization, heutagogy, higher education, homeschooling/homeschoolers, ideas, informal learning, innovation, instructional design, intelligent systems, intelligent tutoring, K-12 related, learner profiles, learning, learning agents, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, lifelong learning, pathways, personalized/customized learning, platforms, professional development, reinvent, skills, society, student-related, training / L&D, United States, universities, vendors, virtual K-12 schools, vision/possibilities, workplace, youth, by Daniel Christian

Credentialed Learning For All — from gettingsmart.com

Vision

Learning happens throughout life and is not isolated to the K-12 or higher education sectors. Yet, often, validations of learning only happen in these specific areas. The system of evaluation based on courses, grades, and credit serves as a poor proxy for communicating skills given the variation in course content, grade inflation, and inclusion of participation and extra credit within course grades.

Credentialed learning provides a way to accurately document human capability for all learners throughout their life. A lifetime credentialed learning ecosystem provides better granularity around learning, better documentation of the learning, and more relevance for both the credential recipient and reviewer. This improves the match between higher education and/or employment with the individual, while also providing a more clear and accurate lifetime learning pathway.

With a fully-credentialed system, individuals can own well-documented evidence of a lifetime of learning and choose what and when to share this data. This technology enables every learner to have more opportunities for finding the best career match without today’s existing barriers around cost, access, and proxies.

Addendum on 4/28/23 — speaking of credentials:

First Rung — from the-job.beehiiv.com by Paul Fain
New research shows stacking credentials pays off for low-income learners.

Stacking credentials pays off for many low-income students, new research finds, but only if learners move up the education ladder. Also, Kansas is hoping a new grant program will attract more companies to participate in microinternships.

How Easy Is It/Will It Be to Use AI to Design a Course? [Boston]

On 04/12/2023, in 21st century, 24x7x365 access, Artificial Intelligence / Machine Learning / Deep Learning / Algorithms, CMS/LMS, colleges, communities of practice, community colleges, content development, aggregation, repositories, corporate universities / corporate training, digital learning, elearning, emerging technologies, experimentation, future, game-changing environment, higher education, ideas, innovation, instructional design, interaction design, interactivity, IT in HE, law schools, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, microlearning, multimedia, productivity / tips and tricks, professional development, teaching & learning, tools, traditional / tradition, United States, universities, vendors, by Daniel Christian

How Easy Is It/Will It Be to Use AI to Design a Course? — from wallyboston.com by Wally Boston

Excerpt:

Last week I received a text message from a friend to check out a March 29^th Campus Technology article about French AI startup, Nolej. Nolej (pronounced “Knowledge”) has developed an OpenAI-based instructional content generator for educators called NolejAI.

Access to NolejAI is through a browser. Users can upload video, audio, text documents, or a website url. NolejAI will generate an interactive micro-learning package which is a standalone digital lesson including content transcript, summaries, a glossary of terms, flashcards, and quizzes. All the lesson materials generated is based upon the uploaded materials.

From DSC:
I wonder if this will turn out to be the case:

I am sure it’s only a matter of time before NolejAI or another product becomes capable of generating a standard three credit hour college course. Whether that is six months or two years, it’s likely sooner than we think.

Also relevant/see:

The Ultimate 100 AI Tools

Our World Shaken, Not Stirred: Synthetic entertainment, hybrid social experiences, syncing ourselves with apps, and more. [Belsky]

On 04/12/2023, in 21st century, 24x7x365 access, A/V -- audio/visual, Artificial Intelligence / Machine Learning / Deep Learning / Algorithms, career development, change, changing business models, cloud-based computing / apps / other cloud-related, communications, communities of practice, content development, aggregation, repositories, copyright/ownership/NFTs, corporate / business world, corporate universities / corporate training, creativity, digital audio, digital storytelling, digital video, disruption, drama/theater, education technology, educational games / serious games, emerging technologies, Emotion, engagement / engaging students, entrepreneurship, experimentation, future, higher education, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, K-12 related, learning ecosystem, Learning Experience Design, legislatures / government / legal, liberal arts, media/film, multimedia, new business models, online media, platforms, presentations, productivity / tips and tricks, skills, story, storytelling, teaching & learning, tools, training / L&D, United States, universities, vision/possibilities, webinars, by Daniel Christian

From DSC:
Before we get to Scott Belsky’s article, here’s an interesting/related item from Tobi Lutke:

I just clued in how insane text2vid will get soon. As crazy as this sounds, we will be able to generate movies from just minor prompts and the path there is pretty clear.

— tobi lutke (@tobi) March 29, 2023

Our World Shaken, Not Stirred: Synthetic entertainment, hybrid social experiences, syncing ourselves with apps, and more. — from implications.com by Scott Belsky
Things will get weird. And exciting.

Excerpts:

Recent advances in technology will ~~stir~~ shake the pot of culture and our day-to-day experiences. Examples? A new era of synthetic entertainment will emerge, online social dynamics will become “hybrid experiences” where AI personas are equal players, and we will sync ourselves with applications as opposed to using applications.

A new era of synthetic entertainment will emerge as the world’s video archives – as well as actors’ bodies and voices – will be used to train models. Expect sequels made without actor participation, a new era of ai-outfitted creative economy participants, a deluge of imaginative media that would have been cost prohibitive, and copyright wars and legislation.

Unauthorized sequels, spin-offs, some amazing stuff, and a legal dumpster fire: Now lets shift beyond Hollywood to the fast-growing long tail of prosumer-made entertainment. This is where entirely new genres of entertainment will emerge including the unauthorized sequels and spinoffs that I expect we will start seeing.

Also relevant/see:

Digital storytelling with generative AI: notes on the appearance of #AICinema — from bryanalexander.org by Bryan Alexander

Excerpt:

This is how I viewed a fascinating article about the so-called #AICinema movement. Benj Edwards describes this nascent current and interviews one of its practitioners, Julie Wieland. It’s a great example of people creating small stories using tech – in this case, generative AI, specifically the image creator Midjourney.

Bryan links to:

Artists astound with AI-generated film stills from a parallel universe — from arstechnica.com by Benj Edwards
A Q&A with “synthographer” Julie Wieland on the #aicinema movement.

From DSC:
How will text-to-video impact the Learning and Development world? Teaching and learning? Those people communicating within communities of practice? Those creating presentations and/or offering webinars?

Hmmm…should be interesting!

“AI Aids In Connecting Learning and Performance Ecosystems” + 2 other items from the Learning Guild

On 04/03/2023, in 21st century, Artificial Intelligence / Machine Learning / Deep Learning / Algorithms, Augmented Reality (AR), content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, immersion, instructional design, learning ecosystem, Learning Experience Design, microlearning, training / L&D, workplace, by Daniel Christian

AI Aids In Connecting Learning and Performance Ecosystems — from learningguild.com by Markus Bernhardt and Teresa Rose

Excerpt:

The ways in which employees access information, surface answers to questions, and find the right subject matter experts is shifting and drastically improving. With this, so is access to and potential efficiency of formal learning and training.

The question is, how do these elements fuse together in the reimagined ecosystem? What will performance support, formal learning and training, or upskilling and reskilling look like when we combine the best of digital and asynchronous tools, as well as synchronous and in-person endeavors.

Power Performance with Microlearning’s Purpose and Potential — from learningguild.com by Robyn Defelice

Excerpt:

Because we are dealing in performance-based microlearning, each campaign and product will have its own purpose and potential (P&P).

The P&P are not derived from the organization’s definition but by the goals of the campaign itself.
…
Performance Pathways (Purpose) and Use Cases (Potential) provide opportunity to think through the alignment to a campaign goal while preparing for the design of the microlearning products.

Augmented Reality: Your Next Step Into Immersive Learning — from learningguild.com by Bill Brandon

Excerpt:

I asked Debbie Richard for her thoughts on the uses of AR and immersive learning. Debbie is the founder and president of Creative Interactive Ideas, where she helps talent development professionals thrive and flourish in their careers.

Debbie offered this reply:

“Developing an augmented reality experience is a great way for instructional designers to get started with immersive learning. There are a number of AR development applications that require little to no programming skills. All the learner will need to access the experience is a smart device.

Some great examples of using augmented reality in immersive learning are:

- Performance support…
- Language support…
- Visualizations…

Evolving Zoom IQ, our smart companion, with new features and a collaboration with OpenAI

On 03/28/2023, in Artificial Intelligence / Machine Learning / Deep Learning / Algorithms, communications, corporate / business world, corporate universities / corporate training, innovation, multimedia, tools, United States, user experience (UX), vendors, videoconferencing, by Daniel Christian

Evolving Zoom IQ, our smart companion, with new features and a collaboration with OpenAI — from blog.zoom.us

Excerpt:

Today we’re announcing that we’re evolving the capabilities of Zoom IQ to become a smart companion that empowers collaboration and unlocks people’s potential by summarizing chat threads, organizing ideas, drafting content for chats, emails, and whiteboard sessions, creating meeting agendas, and more.

A Compilation of 101 GPT-4 L&D Prompts [innovationlounge.notion.site]

On 03/24/2023, in Artificial Intelligence / Machine Learning / Deep Learning / Algorithms, business, corporate / business world, corporate universities / corporate training, tools, training / L&D, workplace, by Daniel Christian

The Ultimate Compilation of 101 GPT-4 L&D Prompts — from innovationlounge.notion.site

Examples:

Design a personalized learning plan for a new employee joining a software development team, including onboarding, skill assessment, and ongoing development.
Describe a strategy for implementing a mentorship program within an organization to improve employee development and retention.
Suggest a framework for evaluating the effectiveness of a company’s existing learning and development programs.
Propose a gamification strategy for engaging employees in a company-wide training program on diversity and inclusion.
Identify potential barriers to effective remote learning and provide recommendations for overcoming them in a virtual training environment.
Develop a plan for a “lunch-and-learn” series to encourage cross-functional collaboration and skill-sharing among employees.
Recommend a variety of cost-effective resources (books, online courses, webinars, etc.) for training employees in project management skills.
Design a three-month training program for a sales team to improve their negotiation and closing skills, including specific activities and milestones.
Outline a strategy for integrating microlearning techniques into an organization’s existing training approach to boost knowledge retention and engagement.
Suggest an approach for identifying and addressing skills gaps within a team or department, including assessment tools and targeted training resources.

Infographic: Gamify your eLearning with these 7 techniques [thelearningrooms.com]

On 03/18/2023, in corporate universities / corporate training, educational games / serious games, elearning, experimentation, ideas, instructional design, Learning Experience Design, training / L&D, by Daniel Christian

Infographic: Gamify your eLearning with these 7 techniques — from thelearningrooms.com

Excerpt:

Gamification refers to the application of gaming elements into the instructional design of a course. Here are 7 ways to incorporate gamification into your eLearning.

Six Important Disciplines for Using AI in Learning & Development [Cavalier]

On 03/16/2023, in Artificial Intelligence / Machine Learning / Deep Learning / Algorithms, business, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, experimentation, future, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, learning ecosystem, Learning Experience Design, multimedia, training / L&D, workplace, by Daniel Christian

Six Important Disciplines for Using AI in Learning & Development — from linkedin.com by Josh Cavalier

Excerpts (emphasis DSC):

In practice, L&D professionals must responsibly use AI-based tools. AI outputs that introduce bias or falsehoods may adversely affect the learning process of individual associates as well as the company’s overall efficiency. A human must review all content before being implemented in a learning solution.
…
AI will revolutionize corporate learning and development because of the ability to analyze and process large amounts of data. These capabilities will enable learners to acquire knowledge and skills more efficiently while providing personalized learning pathways customized to their current skill levels and goals.

For example, AI-powered chatbots can provide immediate feedback to front-line sales looking for specific client solutions or trying to learn about new products. By fine-tuning models, AI can ingest vendor opportunities and dynamically priced products at scale, allowing a sales team to focus on data-driven solutions for their customers.

The creation of educational media will be automated through generative AI, including training videos, podcasts, and, eventually, eLearning courses. This new reality will level the playing field for instructional designers needing more media creation skills, ultimately allowing Learning & Development to create personalized, immersive learning experiences representing the entire learning journey.

Also relevant/see:

How artificial intelligence can support knowledge management in organizations — from realkm.com by Bruce Boyes

Examples of use cases:

Forecast sales probabilities
Discover organization inefficiencies by analyzing CRM records
Organize and summarize legal precedents relevant to a new case
Retrieve dispersed nuggets of information related to a troubleshooting situation
Facilitate feedback and peer review on communication systems (e.g., Slack)
Facilitate real-time smart sharing between marketing channels and sales pipelines
Find and apply question-answer pairs in online manuals to manage service knowledge
Provide more human-centered and accessible applications of knowledge through chatbots

Challenging ‘Bad’ Online Policies and Attitudes — from insidehighered.com by Susan D’Agostino
Academic and industry leaders spoke with conviction at the SXSW EDU conference this week about approaches that impede educational access to motivated, capable learners.

Excerpts:

“It’s driven by artificial intelligence,” Barnes said of IBM’s training and reskilling effort. “It’s a Netflix-like interface that pushes content. Or an employee can select content…
…
The leaders discussed the ways in which colleges, policymakers, and employers might work together to help more Americans find or advance in viable employment, while also addressing the workforce skills gap. But some “bad” policies and attitudes about online learning undermine their efforts to work together, expand access and deliver outcomes to motivated, capable learners.

“Employers were saying, ‘We have job openings we can’t fill, and we want to work with the education system, but it is so unbelievably frustrating because they’re very rigid, and they don’t want to customize to our needs,’” Hansen said. These employers sought workforce training that could produce a pipeline of learners-turned-employees, and Hansen said they told him, “If you can do that, I’ll pay you.”

Fostering sustainable learning ecosystems [Blessinger]

On 03/13/2023, in 21st century, Africa, Asia, Australia, Canada, change, collaboration, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, culture, curriculum, education, education technology, Europe, formal learning, future, future of higher education, game-changing environment, global / globalization, Google, higher education, ideas, informal learning, instructional design, K-12 related, leadership, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, legislatures / government / legal, lifelong learning, MOOCs -- Massive Open Online Courses, more voice more choice more control, platforms, policy, society, strategy, technology (general), tools, training / L&D, UK, United States, vision/possibilities, youth, by Daniel Christian

Fostering sustainable learning ecosystems — from linkedin.com by Patrick Blessinger

Excerpt (emphasis DSC):

Learning ecosystems
As today’s global knowledge society becomes increasingly interconnected and begins to morph into a global learning society, it is likely that formal, nonformal, and informal learning will become increasingly interconnected. For instance, there has been an explosion of new self-directed e-learning platforms such as Khan Academy, Open Courseware, and YouTube, among others, that help educate billions of people around the world.

A learning ecosystem includes all the elements that contribute to a learner’s overall learning experience. The components of a learning ecosystem are numerous, including people, technology platforms, knowledge bases, culture, governance, strategy, and other internal and external elements that have an impact on learning. Therefore, moving forward, it is crucial to integrate learning across formal, nonformal, and informal learning processes and activities in a more strategic way.

5 Ideas To Incorporate AI In Your eLearning Course — from elearningindustry.com by Christopher Pappas

Summary:

Artificial Intelligence is now taking the world of learning by storm. Here are 5 ways you can successfully incorporate AI in online learning.

Let’s say you’re training sales reps on handling different customer personalities. You can use this technology to diversify your branching scenarios so that trainees can also speak and not only type. This way, not only will the training become more realistic, but you’ll also be able to assess and work on additional elements, such as tone of voice, volume, speech tempo, etc.

Employers value microcredentials but don’t know how to assess their quality [Natalie Schwartz]

On 03/01/2023, in colleges, community colleges, corporate / business world, corporate universities / corporate training, credentialing, higher education, real-world assignments, skills, training / L&D, United States, universities, by Daniel Christian

Employers value microcredentials but don’t know how to assess their quality — from highereddive.com by Natalie Schwartz

Dive Brief:

Although a majority of surveyed employers say they value alternative credentials, many also harbor concerns over assessing the quality of education and understanding the skills and competencies they represent.
That’s according to a recent survey of 510 employers from the University Professional and Continuing Education Association, also known as UPCEA, and Collegis Education, a technology services provider for colleges.
Despite their concerns, 23% of respondents said the greatest benefit alternative credentials provide are giving workers real-world experience. Also, 16% of respondents said alternative credentials help employees develop specialized skills and 13% said they improve performance.

Donald Clark’s recent thoughts regarding how ChatGPT is and will impact the Learning & Development world

On 02/28/2023, in 21st century, 24x7x365 access, adult learning, business, change, corporate / business world, corporate universities / corporate training, ideas, innovation, instructional design, intelligent systems, learning, learning agents, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, training / L&D, workplace, by Daniel Christian

Donald Clark’s recent thoughts regarding how ChatGPT is and will impact the Learning & Development world — from linkedin.com by Donald Clark

Excerpts:

Fascinating chat with three people heading up L&D in a major international company. AI has led them to completely re-evaluate their strategy. Key concepts were performance, process and data. What I liked was their focus on that oft-quoted issue of aligning L&D with the business goals – unlike most, they really meant it.

The technology that puts that in the hands of learners has arrived. Performance support will be a teacher or trainer at your fingertips.

We also talked about prompting, the need to see it as ‘CHAT’gpt, an iterative process, where you need to understand how to speak to the tech. It’s a bit like speaking to an alien from space, as it has no comprehension or consciousness but it is still competent and smart. We have put together 100 prompt tips for learning professionals and taking it out on the road soon. All good in the hood.

Also from Donald Clark, see:

OpenAI releases massive wave of innovation — from donaldclarkplanb.blogspot.com

Excerpt:

With LLMs, OpenAI’s ChatGPT, based on GPT 3.5, started a race where:

AI is integrated into mainstream tools like Teams
Larger LLMs are being built
LLMs are changing ‘search’
LLMs are being used on a global scale in real businesses
Real businesses are being built on the back of LLMs
LLMs as part of ensembes of other tools are being researched to solve accuracy, updatability & provenance issues
Open, transparent LLMs (Bloom) are being built

Learning Ecosystems

Three items from The Learning Guild

“AutoGPT might be the next big step in AI”; “software agents that use natural language to simulate human behavior” + other items re: AI

How Easy Is It/Will It Be to Use AI to Design a Course? [Boston]

“AI Aids In Connecting Learning and Performance Ecosystems” + 2 other items from the Learning Guild

Evolving Zoom IQ, our smart companion, with new features and a collaboration with OpenAI

A Compilation of 101 GPT-4 L&D Prompts [innovationlounge.notion.site]

Infographic: Gamify your eLearning with these 7 techniques [thelearningrooms.com]

Six Important Disciplines for Using AI in Learning & Development [Cavalier]

Challenging ‘Bad’ Online Policies and Attitudes [D’Agostino]

5 Ideas To Incorporate AI In Your eLearning Course [Pappas]

Employers value microcredentials but don’t know how to assess their quality [Natalie Schwartz]

Donald Clark’s recent thoughts regarding how ChatGPT is and will impact the Learning & Development world

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