IT in HE

Reflections on “Faculty Predict Virtual/Augmented/Mixed Reality Will Be Key to Ed Tech in 10 Years” [Kelly]

On 10/12/2017, in 3D, A/V -- audio/visual, attention, Augmented Reality (AR), Blockchain, cloud-based computing / apps / other cloud-related, CMS/LMS, collaboration, colleges, communications, community colleges, Daniel S. Christian, digital audio, digital learning, digital video, education technology, emerging technologies, engagement / engaging students, future, future of higher education, innovation, internet, IT in HE, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, Mixed Reality (MR), mobile learning, mobile technologies, Natural Language Processing (NLP), personalized/customized learning, platforms, smart classrooms, streams of content, student-related, teachers, teaching & learning, tools, United States, universities, videoconferencing, Virtual Reality (VR) / worlds / learning, wearables, web-based collaboration, by Daniel Christian

Faculty Predict Virtual/Augmented/Mixed Reality Will Be Key to Ed Tech in 10 Years — from campustechnology.com by Rhea Kelly
Faculty in our 2017 Teaching with Technology Survey believe tech will play a positive role in the future of higher education — but some technologies will be more important than others.

Excerpt:

What technologies do faculty think will be important in education over the next decade? The most popular answer to that question by far was virtual/augmented/mixed reality, garnering 81 percent of responses (it topped the list last year as well). Mobile devices and apps, 3D modeling/scanning/printing, adaptive/personalized learning and video/streaming all rounded out the top five.

From DSC:
Great to see several of these items made the list. I would also add:

The use of Natural Language Processing (NLP) to allow more voice-enabled and voice-driven applications
Learning agents/bots (for example, a learning-related bot could go find out the top 50-100 jobs that employers are hiring for and present a list of potential digital playlists from a variety of providers that would help potential employees be able to do the work in those positions)
Blockchain and the use of web-based learner profiles
Artificial Intelligence / cognitive computing (which could be argued is already mentioned in the item re: adaptive, personalized learning)
Moving towards providing up-to-date streams of content (for purposes of lifelong learning and microlearning)

Finally, it was great to see #9 on the list as I, too, believe that a next gen learning platform is needed:

Top 10 Strategic Technology Trends for 2018 — from Gartner Research

Summary

The intelligent digital mesh is a foundation for future digital business and its ecosystems. To create competitive advantage, enterprise architecture and technology innovation leaders must evaluate these top trends to identify opportunities that their organizations can exploit.

Key Findings

Artificial intelligence (AI) delivers value to every industry, enabling new business models. It does so by supporting key initiatives such as customer engagement, digital production, smart cities, self-driving cars, risk management, computer vision and speech recognition.
As people, places, processes and “things” become increasingly digitalized, they will be represented by digital twins. This will provide fertile ground for new event-driven business processes and digitally enabled business models and ecosystems.
The way we interact with technology will undergo a radical transformation over the next five to 10 years. Conversational platforms, augmented reality, virtual reality and mixed reality will provide more natural and immersive interactions with the digital world.
A digital business is event-centric, which means it must be continuously sensing and adapting. The same applies to the security and risk infrastructure that supports it, which must focus on deceiving potential intruders and predicting security events.

Table of Contents

Analysis

Trend No. 1: AI Foundation
Today’s AI Is Narrow AI

Trend No. 2: Intelligent Apps and Analytics
Augmented Analytics Will Enable Users to Spend More Time Acting on Insights

Trend No. 3: Intelligent Things
Swarms of Intelligent Things Will Work Together

Trend No. 4: Digital Twins
Digital Twins Will Be Linked to Other Digital Entities

Trend No. 5: Cloud to the Edge
Edge Computing Brings Distributed Computing Into the Cloud Style

Trend No. 6: Conversational Platforms
Integration With Third-Party Services Will Further Increase Usefulness

Trend No. 7: Immersive Experience
VR and AR Can Help Increase Productivity

Trend No. 8: Blockchain
Blockchain Offers Significant Potential Long-Term Benefits Despite Its Challenges

Trend No. 9: Event-Driven Model
Events Will Become More Important in the Intelligent Digital Mesh

Trend No. 10: Continuous Adaptive Risk and Trust
Barriers Must Come Down Between Security and Application Teams

Gartner Recommended Reading

Also see:

AI, Merging of Digital and Physical Worlds Among Top 10 Tech Trends for 2018 — from campustechnology.com by Joshua Bolkan
Excerpt:
Gartner has released its list of top 10 strategic technology trends for 2018 with a focus for the coming year on technologies related to artificial intelligence and machine learning and those that blend the physical and digital worlds.

7 Things You Should Know About Research on Active Learning Classrooms — from library.educause.edu

Excerpt:

Research into active learning classrooms (ALCs)—spaces explicitly designed to support and promote this kind of learning and pedagogy—is expanding. This research provides educators with insights about how best to implement active learning pedagogies and support learners in ALCs. Studying how pedagogy and physical space can influence each other, researchers assess how well design elements work and how they affect learning. Higher education needs to know why active learning works, how it works best, and how these methods can be adopted more widely. Research that shows the efficacy of ALCs helps advance the use of such spaces and informs improvements in the design of learning spaces.

That item also mentions:
A Guide to Teaching in the Active Learning Classroom

7 Things You Should Know About AR/VR/MR — from library.educause.edu

Excerpt:

Augmented reality can be described as experiencing the real world with an overlay of additional computer generated content. In contrast, virtual reality immerses a user in an entirely simulated environment, while mixed or merged reality blends real and virtual worlds in ways through which the physical and the digital can interact. AR, VR, and MR offer new opportunities to create a psychological sense of immersive presence in an environment that feels real enough to be viewed, experienced, explored, and manipulated. These technologies have the potential to democratize learning by giving everyone access to immersive experiences that were once restricted to relatively few learners.

CIO Roles in Flux [Bolkan]

On 10/06/2017, in change, corporate / business world, human-computer interaction (HCI), innovation, intelligent systems, IT in HE, leadership, trends, workplace, by Daniel Christian

CIO Roles in Flux — from campustechnology.com by Joshua Bolkan

Excerpt:

Nearly all, 95 percent, of chief information officers expect their positions to be changed or remixed owing to digitalization, according to a new report from technology market research firm Gartner. The two largest changes, according to respondents, will be to become change leaders and to assume increased and broader responsibilities.

“The CIO’s role must grow and develop as digital business spreads, and disruptive technologies, including intelligent machines and advanced analytics, reach the masses,” said Andy Rowsell-Jones, vice president and distinguished analyst at Gartner, in a prepared statement. “While delivery is still a part of the job, much greater emphasis is being placed on attaining a far broader set of business objectives.”

A majority of respondents said that technology trends, particularly cybersecurity and artificial intelligence, will significantly change how they do their jobs in the near term.

Video on Its Way to Becoming Education Norm — from campustechnology.com by Dian Schaffhauser

Excerpt:

Video has become as ubiquitous in higher education classrooms as big screens in the fitness center and Hulu in residential halls. The use cases abound. The most popular use right now is to help with remote teaching and learning; 73 percent of institutions in a recent survey report the use of video for that purpose. That’s followed by the showing of video in classrooms (70 percent), as supplementary course material (66 percent) and for lecture capture (65 percent). But video is also gaining steam in student assignments, teaching skills and recording students as they practice them, recording campus events for on-demand viewing, as part of library media collections, to deliver personal introductions and to give feedback on student assignments and instructor teaching practices.

These examples aren’t the only ones cited in the latest results of Kaltura’s “The State of Video in Education.” The 2017 survey, done in May and June 2017, drew responses from more than a thousand people, 81 percent of whom work in higher ed (the rest from K–12 and other educational organizations). Most of the survey respondents hold one of four primary roles: instructional design, IT, faculty and media. Kaltura is a company that sells video products and services.

Also see:

Survey: Blended Learning on the Rise — from campustechnology.com by Rhea Kelly
Most faculty in our second annual Teaching with Technology Survey said they employ a mix of online and face-to-face instruction, and many are using the flipped model in their courses.

Excerpt:

In a nationwide survey on the use of technology for teaching and learning, an increasing number of higher education faculty members said they employ a mix of online and face-to-face learning in their courses. A full 73 percent of respondents said they use the blended model — that’s up from 71 percent in 2016. And while 15 percent of faculty are still teaching exclusively face-to-face, 12 percent have gone fully online (an increase from 10 percent teaching online in 2016).

Those findings came out of Campus Technology‘s 2017 Teaching with Technology Survey, in which we asked faculty to dish on their approach to teaching, use of technology, views of the future and more.

Smartwatches Deemed Least Valuable Technology in the Classroom — from campustechnology.com by Rhea Kelly
In our second annual Teaching with Technology Survey, faculty revealed what technologies they use in the classroom, the devices they most value, what they wish for and more.

Excerpts:

Smartwatches may be one of the hottest gadgets in the consumer market — making up nearly a third of all wearables sales this year — but the climate in the classroom is noticeably cooler for the wrist-worn devices. In our 2017 Teaching with Technology Survey, smartwatches came in dead last in the list of technologies faculty consider essential or valuable for teaching and learning. Just 9 percent of faculty called the devices “valuable” (an increase from 5 percent in 2016), and not a one deemed them “essential.” What’s more, 9 percent of respondents considered smartwatches “detrimental.”

When we asked faculty what computing devices were most valuable for teaching and learning, laptops came out on top, considered “essential” by 54 percent of respondents (up from 49 percent in 2016). Workstations (defined as higher-end computers with faster processors, more RAM, more storage and dedicated graphics cards) came in second, followed by all-in-one computers, traditional desktops and detachable tablets. (The lineup was similar last year.)

Campus Technology Announces 2017 Impact Award Honorees

On 08/02/2017, in Augmented Reality (AR), colleges, community colleges, Daniel S. Christian, digital learning, digital storytelling, education technology, higher education, ideas, immersion, innovation, IT in HE, vendors, Virtual Reality (VR) / worlds / learning, by Daniel Christian

Campus Technology Announces 2017 Impact Award Honorees — from campustechnology.com

Excerpt:

“When you consider the use of technology in education, one of the most important factors is impact — how it benefits students, improves teaching, streamlines costs, contributes to the community, furthers the institutional mission, etc.,” said Rhea Kelly, executive editor of Campus Technology. “These 10 projects are making a difference in higher education in variety of inspiring ways, and we are so pleased to recognize them with this year’s Impact Awards.”

From DSC:
I was a Member of the Review Board for this year’s Impact Awards program. As such, I want to extend my sincere congratulations to these recipients! I also want to extend congratulations to the many other people/organizations who — though they didn’t win an award this year — are doing some great work out there as well!

The Business of Artificial Intelligence — from hbr.org by Erik Brynjolfsson & Andrew McAfee

Excerpts (emphasis DSC):

The most important general-purpose technology of our era is artificial intelligence, particularly machine learning (ML) — that is, the machine’s ability to keep improving its performance without humans having to explain exactly how to accomplish all the tasks it’s given. Within just the past few years machine learning has become far more effective and widely available. We can now build systems that learn how to perform tasks on their own.

Why is this such a big deal? Two reasons. First, we humans know more than we can tell: We can’t explain exactly how we’re able to do a lot of things — from recognizing a face to making a smart move in the ancient Asian strategy game of Go. Prior to ML, this inability to articulate our own knowledge meant that we couldn’t automate many tasks. Now we can.

Second, ML systems are often excellent learners. They can achieve superhuman performance in a wide range of activities, including detecting fraud and diagnosing disease. Excellent digital learners are being deployed across the economy, and their impact will be profound.

In the sphere of business, AI is poised have a transformational impact, on the scale of earlier general-purpose technologies. Although it is already in use in thousands of companies around the world, most big opportunities have not yet been tapped. The effects of AI will be magnified in the coming decade, as manufacturing, retailing, transportation, finance, health care, law, advertising, insurance, entertainment, education, and virtually every other industry transform their core processes and business models to take advantage of machine learning. The bottleneck now is in management, implementation, and business imagination.

…

The machine learns from examples, rather than being explicitly programmed for a particular outcome.

Let’s start by exploring what AI is already doing and how quickly it is improving. The biggest advances have been in two broad areas: perception and cognition. …For instance, Aptonomy and Sanbot, makers respectively of drones and robots, are using improved vision systems to automate much of the work of security guards.

Machine learning is driving changes at three levels: tasks and occupations, business processes, and business models.

You may have noticed that Facebook and other apps now recognize many of your friends’ faces in posted photos and prompt you to tag them with their names.

2017 Teaching with Technology Survey [Rhea Kelly; Campus Technology]

On 07/12/2017, in 21st century, 3D, A/V -- audio/visual, Augmented Reality (AR), Bring your own device (BYOD), collaboration, colleges, community colleges, digital audio, digital learning, digital photography, digital video, e-books, e-publishing related items (EPUB and more), education, education technology, emerging technologies, face-to-face, faculty, internet, IT in HE, learning, learning ecosystem, learning spaces, mobile learning, mobile technologies, pedagogy, personalized/customized learning, smart classrooms, student-related, tablets, teaching & learning, technology (general), the downsides of how people use tech, tools, trends, United States, universities, vendors, Virtual Reality (VR) / worlds / learning, wearables, web-based collaboration, youth, by Daniel Christian

2017 Teaching with Technology Survey — from campustechnology.com by Rhea Kelly

Excerpts:

We asked faculty to dish on their use of technology, likes and dislikes, views of the future and more. Here’s what they told us.

Are we at the start of the fourth tectonic shift in technology? These folks think so.

On 07/12/2017, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, change, computer science, emerging technologies, ideas, innovation, intelligent systems, internet, IT in HE, platforms, technology (general), trends, vendors, by Daniel Christian

Intel seen losing to Nvidia amid ‘tectonic shift’ in technology — from marketwatch.com by Jeremy Owens

Excerpts (emphasis DSC):

Computing is undergoing a massive shift, and the company known for making the brains behind many of the world’s computers and servers has not shifted as fast as competitors.

Jefferies equity analyst Mark Lipacis came to that conclusion Monday, reporting in a note that Intel Corp. stands to take a hit in its data-center business amid a move to a new computing paradigm focused on artificial intelligence and connected devices that he believes represents a “tectonic shift” in technology. Instead, Nvidia Corp. is best-positioned to be the chip leader in the new landscape, Lipacis wrote.
…
Lipacis’s thesis on the semiconductor industry is that computing paradigms undergo dramatic shifts roughly every 15 years, with mainframe-focused technology giving way to minicomputers and then personal computers, and later to mobile phones and cloud data-center architecture. While Intel was a dominant player in the second and third epochs of the computing era, with its chips finding a home in PCs and data-center servers, Lipacis believes the current shift to parallel processing and the so-called Internet of Things will belong to different chip makers.
…
“We believe we are at the start of the fourth tectonic shift now, to a parallel processing/IoT model, driven by lower memory costs, free data storage, improvements in parallel processing hardware and software, and improvements in AI technologies like neural networking, that make it easy to monetize all the data that is being stored,” he wrote.

The Internet’s future is more fragile than ever, says one of its inventors [Captain]

On 07/10/2017, in Artificial Intelligence/Agents/LLMs/and Related, ethics, future, game-changing environment, global / globalization, ideas, innovation, intelligent systems, internet, IT in HE, machine-to-machine communications, morals/values, society, the downsides of how people use tech, workplace, by Daniel Christian

The Internet’s future is more fragile than ever, says one of its inventors — from fastcompany.com by Sean Captain
Vint Cerf, the co-creator of tech that makes the internet work, worries about hacking, fake news, autonomous software, and perishable digital history.

Excerpts:

The term “digital literacy” is often referred to as if you can use a spreadsheet or a text editor. But I think digital literacy is closer to looking both ways before you cross the street. It’s a warning to think about what you’re seeing, what you’re hearing, what you’re doing, and thinking critically about what to accept and reject . . . Because in the absence of this kind of critical thinking, it’s easy to see how the phenomena that we’re just now labeling fake news, alternative facts [can come about]. These [problems] are showing up, and they’re reinforced in social media.
…
What are the criteria that we should apply to devices that are animated by software, and which we rely upon without intervention? And this is the point where autonomous software becomes a concern, because we turn over functionality to a piece of code. And dramatic examples of that are self-driving cars . . . Basically you’re relying on software doing the right things, and if it doesn’t do the right thing, you have very little to say about it.

I feel like we’re moving into a kind of fragile future right now that we should be much more thoughtful about improving, that is to say making more robust.

Imagine a house that stops working when the internet connection goes away. That’s not acceptable.

Some upcoming events from EDUCAUSE

On 06/30/2017, in active learning, adjunct faculty, career development, CMS/LMS, colleges, communications, community colleges, faculty, higher education, IT in HE, pedagogy, platforms, teaching & learning, tools, universities, by Daniel Christian

Some upcoming events from EDUCAUSE

EDUCAUSE is offering a variety of online webinars exploring key topics within the future of higher ed in the coming months:

7/27/17 Webinar – Navigate Your Career with Effective Communication
8/7/17 Webinar – Student Success Analytics in the Next Generation Learning Environment
8/9/17 Online event – Using Metrics to Bolster Your Higher Education Information Security Program
8/16, 8/23, 8/30 ELI Course – Designing a Comprehensive Support and Faculty Development Program for Active and Collaborative Learning Spaces
- ^ All live content is recorded and may be viewed asynchronously at your convenience. See course agenda for live session dates.

EdTech Magazine’s 2017 Dean’s List: Check out other “Must Read Higher Ed IT Blogs” as well

On 06/23/2017, in 21st century, adjunct faculty, adult learning, blended learning, blogs / blogging / vlogging, colleges, community colleges, Daniel S. Christian, education technology, emerging technologies, faculty, future of higher education, game-changing environment, higher education, ideas, innovation, instructional design, IT in HE, K-12 related, learning, learning ecosystem, Learning from the Living [Class] Room, learning spaces, liberal arts, lifelong learning, Michigan, microlearning, mobile learning, more voice more choice more control, multimedia, New "Amazon.com" of Higher Education, online learning, professional development, student-related, teachers, teaching & learning, technology (general), tools, training / L&D, trends, United States, universities, vendors, vision/possibilities, workplace, by Daniel Christian

With a passion for helping #highered leverage #edtech, @dchristian5 is a 2017 Must-Read! https://t.co/e7cqFqynBW

— EdTech Higher Ed (@EdTech_HigherEd) June 22, 2017

Should technical communicators, trainers, & help desk personnel get trained on developing “workbots?”

On 06/23/2017, in bots, business, communications, corporate / business world, corporate universities / corporate training, Daniel S. Christian, emerging technologies, experimentation, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, IT in HE, tools, workplace, by Daniel Christian

From DSC:
After reading the item below, I wondered:

Should technical communicators, trainers, and help desk personnel get trained on how to design and develop “workbots?”

Forget chatbots — you should create a workbot instead — from venturebeat.com by Oren Ariel; with thanks to Thomas Frey for his tweet on this

Excerpts (emphasis DSC):

But what about employee-to-company interaction through bots? Chatbots designed for the work environment, or workbots, could become the next step function in work productivity.
…
Workbots could be the cure for what’s often called “app fatigue.”

They work within the corporate messenger environment (such as Jabber, Skype for Business, Slack, and others) and respond to commands and questions in natural language, whether typed or dictated. They have access to all the corporate information needed to get the job done and can perform complex tasks across multiple systems. The workbot knows what tasks are executed in which back-end system, so the user doesn’t have to know. Because bots rely on natural language processing (NLP) — the ability of humans to interact with computers using free-form language — workbots can help an employee get to the starting point quickly and without any training, in the same way a search engine would, and then help guide the user through the task in a step-by-step fashion.

Chat is no longer just about communication, it’s about bringing the user information.

From DSC:
Though slightly older, this article has some solid advice that I think we in higher education need to heed as well.

The Importance of Continuing Education for Digital Leaders — from strategy-business.com by Chris Curran — with thanks to tweets by Cathryn Marsh and G Athanasakopoulos

Excerpt (emphasis DSC):

Whether you’re a newly minted MBA or an experienced leader, you’re always honing your skills and navigating change. And technology is one discipline in which you really can’t afford to stagnate. With digital transformation so central to strategy for most companies, all executives — especially CEOs — must embrace a learning mind-set. Gone are the days you can delegate the job of keeping up with technology to the IT staff.

Chief information officers (CIOs), of course, should regularly brief the management team and the board on new developments, demoing exciting new technology, bringing in external speakers and vendors, and using other tactics that promote tech learning and engagement. But keeping up on technology trends is also the responsibility of every executive. And while that can be daunting given the vast tech landscape and seemingly limitless avenues for learning, it’s also incredibly exciting.

Indeed, the art of continuous learning itself may be the most sought-after skill for tomorrow’s workforce as well as the key to solving tomorrow’s problems.

From DSC:
Tapping into streams of content (via RSS feeds and/or with tools like Google Alerts) is key here. Developing your personal learning networks and your communities of practice are key here. The article also mentions MOOCs and online learning. which I would also add to the list of helpful tools/avenues to pursue.

Learning Ecosystems

7 things you should know about ALCs as well as AR/VR/MR [EDUCAUSE]

CIO Roles in Flux [Bolkan]

Campus Technology Announces 2017 Impact Award Honorees

Some upcoming events from EDUCAUSE

Should technical communicators, trainers, & help desk personnel get trained on developing “workbots?”

“Gone are the days you can delegate the job of keeping up with technology to the IT staff.”

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