expectations

The Disruption Of Legal Services Is Here — from forbes.com by John Arsneault

Excerpt:

For the first time in those 12 years, I am now convinced we are on the precipice of the promised disruption in legal. Not because anyone in the law firms are driving toward this — but because venture capital and tech innovators have finally turned their attention to the industry.

Legal services are a much smaller overall market than, say, retail, financial services or biotech. In the world of disruption and the promised gold rush for the companies that do the disrupting, size matters. Legal has just been low on the industry list. Its number is now up.

It’s easy to Monday morning quarterback that industry now. Easy to see how big of a threat Amazon was to those companies. But when you are being rewarded for doing what you have always done and what your predecessors always did, it’s easy to miss what is around the bend. By the time those companies’ executives realized Amazon was a direct competitor with a much better fulfillment model, it was too late.

Discovery Education Collaborates with AWS to Enhance Recommendation Engine — from discoveryeducation.com

Excerpt:

SILVER SPRING, MD [On Monday,?September 27, 2021] — Discovery Education—a worldwide edtech leader supporting learning wherever it takes place — announced that it has enhanced its K-12 learning platform with Amazon Web Services (AWS) machine learning capabilities. The pioneering use of machine learning within the Discovery Education platform helps educators spend less time searching for digital resources and more time teaching.
…
Several months of planning and deep collaboration with AWS enabled Discovery Education to innovatively integrate Amazon Personalize technology into the “Just For You” area of its K-12 platform. The “Just For You” row connects educators to a unique, personalized set of resources based on the grade level taught, preferences, and assets used in the past.

“For some time, educators have desired more resources to help personalize teaching and learning. ML technology is already being used to curate our entertainment experiences, help with workforce productivity, and more, and it’s exciting to see this innovation is being integrated into classrooms,” said Alec Chalmers, Director, EdTech and GovTech Markets at AWS.

From DSC:
It looks like Amazon continues to make inroads into the education space. Team up this type of recommendation engine with an AI that’s pulling the latest skills that are needed for — and embedded within — job descriptions and you have a learning powerhouse.

Disruption ahead…?

Also see:

How Machine Learning Is Having an Impact on Education — from techlearning.com by Erik Ofgang
Discovery Education has partnered with Amazon Web Services to enhance its platform with machine learning. It’s one of many ways machine learning is being used in K-12 today.

Growth Mindset Leadership & The Pygmalion Effect — from by Trevor Ragan and the Learning Lab; featuring Robert Rosenthal, Christine Rubie-Davies, and Michael Merznich. With thanks to Chris Church, Tenured Professor and prior Associate Dean of Academic Programs at the WMU-Cooley Law School
Our mindsets impact others more than we realize. As leaders, we can use this to improve the learning environment.

Excerpt:

We know that our individual mindsets (growth mindset & fixed mindset) can impact our capacity to grow. But how do our mindsets impact others?

Renowned researcher, Robert Rosenthal outlines his work and shows how our expectations can have a huge impact on the performance and development of the people around us.

Christine Rubie-Davies from the University of Auckland shows us how teacher expectations play a role in student development.

From DSC:
I highly recommend that all professors, teachers and student teachers, trainers — and even those supervising others — check this piece out! Nice work Trevor & Company! Below are some snapshots from this presentation.

73 percent of students prefer some courses be fully online post-pandemic — from campustechnology.comby Rhea Kelly

“When three-fourths of students and more than half of faculty want to experience at least some courses fully online, the key takeaway is that the pandemic did not threaten but in fact accelerated the long-term growth, acceptance, and desirability of online learning, and those numbers will only improve, as emergency remote offerings are rebuilt as modern online courses and programs.”

Brief reflections on “How to Design a Hybrid Workplace” [The New York Times]

On 04/24/2021, in A/V -- audio/visual, blended learning, business, change, changing business models, cloud-based computing / apps / other cloud-related, collaboration, colleges, communications, communities of practice, community colleges, corporate / business world, corporate universities / corporate training, Daniel S. Christian, digital audio, digital learning, digital video, distance education, education technology, emerging technologies, expectations, experimentation, face-to-face, future, future of higher education, game-changing environment, higher education, hybrid learning, innovation, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, online learning, platforms, remote teaching and learning, smart classrooms, society, teaching & learning, technologies for your home, telecommunications, telelegal, telemedicine / telehealth / virtual health, telepresence, tools, training / L&D, trends, United States, universities, user experience (UX), using teams, vendors, videoconferencing, vision/possibilities, web-based collaboration, workplace, XR - extended reality, by Daniel Christian

How to Design a Hybrid Workplace — from nytimes.com

Excerpt:

But many companies have hatched a postpandemic plan in which employees return to the office for some of the time while mixing in more work from home than before. The appeal of this compromise is clear: Employers hope to give employees the flexibility and focus that come from working at home without sacrificing the in-person connections of the office.

From DSC:
There has been — and likely will continue to be — huge pressure and incentives put on companies like Cisco, Zoom, Microsoft, and others that develop the products and platforms to help people collaborate and communicate over a distance. It will be very interesting to see where these (and other) vendors, products, and platforms are 2-3 years from now! How far will we be down the XR-related routes?

How will those new ways of doing things impact telehealth? Telelegal? Virtual courts? Other?

It’s Time to Rethink Higher Education: What if our goal was creating social impact, not preserving the status quo? — from chronicle.com by Brian Rosenberg (president emeritus of Macalester College and president in residence of the Harvard Graduate School of Education)

Excerpts (emphasis DSC):

Higher education should in its ideal form lead to more economic security for more people, a more equitable and innovative society, and a well-functioning democracy. Add whatever goals you would like, but these seem like a reasonable starting point and, given the present state of the country, more than a little aspirational.
…
But if we fail to explore — if we fail to go beyond superficial change and interrogate our most fundamental assumptions about how and what we teach, how and why we organize ourselves in the current way — we will have no one but ourselves to blame if the system as we know it shrivels to the point where it collapses from within or is painfully disrupted from without.

Also see:

The Pandemic May Have Permanently Altered Campuses. Here’s How. — from chronicle.com by Francie Diep
Trends accelerated by Covid-19 may make more sense than ever in the future, experts say.

Excerpt:

The Covid-19 crisis has transformed all aspects of higher education, and the physical campus is no exception. The Chronicle recently released a special report, Rethinking Campus Spaces, that offers strategies for doing more with less space, to save money and prepare for an uncertain future. Here is an adapted excerpt from the report.

The Chronicle asked more than 40 architects, campus planners, and leaders in student life and housing about how several categories of campus spaces might look different in the future. As colleges navigate difficult financial straits, many interviewees predicted more public-private partnerships, and renovations instead of new construction — which can be less costly and more environmentally friendly. Overall, their answers paint a picture of future campuses that are more adaptable, perhaps smaller, and focused on what’s most valuable about seeing one’s peers in person.

Reflections on “Telemedicine likely to change how we receive health care post-pandemic” [Hicks]

On 03/18/2021, in 21st century, 24x7x365 access, A/V -- audio/visual, Access to Justice (A2J), Alternatives, change, corporate universities / corporate training, Daniel S. Christian, digital learning, education technology, expectations, experimentation, future, game-changing environment, health, law schools, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, Legal operations, legal reform, legal technologies, legislatures / government / legal, online learning, remote teaching and learning, smart/connected TV, society, surviving, teaching online, technologies for your home, telecommunications, telelegal, telemedicine / telehealth / virtual health, training / L&D, trends, United States, user experience (UX), vendors, videoconferencing, by Daniel Christian

Telemedicine likely to change how we receive health care post-pandemic — from mlive.com by Justin Hicks

A patient sits in the living room of her apartment in New York City during a telemedicine video conference with a doctor. (Mark Lennihan/AP)AP

Excerpt:

As we look to the post-pandemic future, medical experts believe telemedicine will be here to stay as another option to increase access to care, reduce costs, and free up doctors to spend more time with patients who need in-person care.

“When I think about the pandemic, one thing that didn’t change about our lifestyles is people are busy,” Lopez said. “I think we’ll still see growth in overall visits because of the fact that people want access to care and when you lower the cost, it should go up.”

From DSC:
A friend of mine said that he is doing most of his practice now via the telehealth route (and has been for many months now). Then, recently, when I was at the lab, the knowledgeable woman who assisted me said that she thought virtual health was definitely going to stick. Many doctors and nurses will be using virtual means vs. physical visits she said.

Expectations get involved here — for education, for the legal field, and for other arenas.

From DSC:
Below are some great questions and reflections from Mr. Andrew Thorburn:

“I’d like to suggest not only the tools to learn and adapt, but marry that with — and to the learning model of — forgiveness and growth from not getting it right the first time. Perhaps a reflection or question from an instructor, a friend, and/or a mentor asking:

What did you expect to gain from engaging this learning?
What was the outcome? Was it what you expected?
If you were to do it over, what would you do differently, expect, or hope the outcome to be?
What would you want yourself to be like? Why?”

We need to change how we feel about learning and appreciate the process of personal growth.

Online Education Isn’t the Sideshow. It’s the Main Event. — from edsurge.com by Chip Paucek

Excerpt:

Over the course of 2020, there has been plenty of discussion about what will and won’t return to “normal” once we’ve fought COVID-19 into submission. I can’t predict the future, but my bet is that many of the innovations and changes we’ve witnessed this year will stick around. And I know two things for certain: first, many students will go back to in-person learning, but the demand for high-quality online education and shorter, non-degree learning pathways—like boot camps and short courses—will continue to grow as people upskill, reskill and look for greater flexibility in education. And second: demand for online undergraduate and graduate degrees will grow too.

James DeVaney, associate vice provost at the University of Michigan put it best in his recent tweet, saying that we “need to move from ‘what’s your rev share’ to ‘what value do you create?’ And tailored to higher ed, ‘what is your contribution to learning?’ I care about reach, research, $ development, reputation, and revenue—but all in the context of learning. That’s the transparency we need.”

[Re: online-based learning] The Ford Model T from 1910 didn’t start out looking like a Maserati Gran Turismo from 2021! [Christian]

On 09/28/2020, in 21st century, 24x7x365 access, Artificial Intelligence/Agents/LLMs/and Related, attention, change, colleges, communications, communities of practice, community colleges, competency-based learning/education, consortiums, content development, aggregation, repositories, corporate universities / corporate training, creativity, Daniel S. Christian, design, digital audio, digital learning, digital photography, digital storytelling, digital video, distance education, e-publishing related items (EPUB and more), education, education reform, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, engineering, entrepreneurship, expectations, experimentation, future, future of higher education, game-changing environment, global / globalization, higher education, human-computer interaction (HCI), innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, K-12 related, law schools, learning, learning agents, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, learning theories, lifelong learning, media/film, mobile learning, mobile technologies, MOOCs -- Massive Open Online Courses, more voice more choice more control, multimedia, New "Amazon.com" of Higher Education, online learning, online media, online tutoring, open courseware and systems, pace of change, platforms, reinvent, remote teaching and learning, smart/connected TV, society, teaching & learning, teaching online, technologies for your home, technology (general), telecommunications, tools, training / L&D, transmedia, United States, universities, user experience (UX), using teams, vendors, virtual field trips, virtual K-12 schools, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, web-based collaboration, webinars, workplace, XR - extended reality, by Daniel Christian

From DSC:
Per Wikipedia, this is a 1910 Model T that was photographed in Salt Lake City:

From DSC:
The Ford Model T didn’t start out looking like a Maserati Gran Turismo from 2021! Inventions take time to develop…to be improved…for new and further innovations and experiments to take place.

Thinking of this in terms of online-based learning, please don’t think we’ve reached the end of the road for online-based learning.

The truth is, we’ve barely begun our journey.

Two last thoughts here

1 ) It took *teams* of people to get us to the point of producing a Maserati like this. It will take *teams* of people to produce the Maserati of online-based learning.

2) In terms of online-based learning, it’s hard to say how close to the Maserati that we have come because I/we don’t know how far things will go. But this I do know: We have come a looooonnnnnggggg ways from the late 1990s! If that’s what happened in the last 20 years — with many denying the value of online-based learning — what might the next 5, 10, or 20 years look like when further interest, needs, investments, etc. are added? Then add to all of that the momentum from emerging technologies like 5G, Augmented Reality, Mixed Reality, Virtual Reality, Artificial Intelligence, bots, algorithms, and more!

From DSC:
To drive the point home, here’s an addendum on late 9/29/20:

Mercedes-Benz Shares Video of Avatar Electric Car Prototype — interestingengineering.com by Fabienne Lang
The German car company shared footage of the breathtaking vehicle prototype.

Let’s do a reality check, shall we? [Christian]

On 09/01/2020, in adjunct faculty, Asia, Australia, Canada, colleges, community colleges, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, Daniel S. Christian, digital learning, distance education, education technology, elearning, engagement / engaging students, Europe, expectations, experimentation, faculty, future, future of higher education, game-changing environment, global / globalization, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, India, instructional design, K-12 related, law schools, leadership, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning preferences, liberal arts, lifelong learning, Michigan, new business models, online learning, parents/guardians, pedagogy, reinvent, remote teaching and learning, society, student teaching/teacher education, student-related, teachers, teaching & learning, teaching online, technologies for your home, telecommunications, UK, United States, universities, user experience (UX), using teams, vision/possibilities, web design and production, web-based collaboration, by Daniel Christian

From DSC:
I’ve heard many people mention that what we did throughout K-16 in the spring of 2020 was remote teaching — an emergency response to the Coronavirus. And I would agree with that assessment and verbiage — that was/is very true. It wasn’t online-based learning as many of us have come to know it over the last 20+ years. It didn’t offer a lot of the things that organizations like the Online Learning Consortium (OLC) and Quality Matters have been trying to promote and get us to achieve for years.

But then I hear the expectation that everything has been vastly improved over the summer and suddenly, almost overnight, all teachers, professors, trainers, adjunct faculty members, etc. have become highly proficient in matters involving online-based teaching and learning. In other words, the expectations say that:

Students should expect a top-notch experience now that summer is over.
Suddenly, Rome was built in a day!

But it wasn’t, and it isn’t.

It takes time and practice to become proficient in how to teach online. That’s the truth. It also takes a great deal of time and investments in hardware, software, tools, training/education/professional development, networking and telecommunications infrastructure, and more. It takes numerous skillsets to do it well. (By the way, that’s why I like to think in terms of team-based content creation and delivery.)

Also, often times, it takes MORE time to teach online than it does to teach in a face-to-face classroom. That is certainly the case for the first time that you will be teaching online. You need to know that going into it. You have to put your course together PLUS learn how to deliver it effectively in an online-based format. You need to learn a variety of tools and related ecosystems. Not a simple, overnight kind of task, I can assure you.

So students, don’t expect your faculty members to become professional online-based teachers overnight. Again, it takes time and practice…just like anything we set out to do.

And for you student teachers and Education Departments/Programs out there, keep at it. Don’t dismiss this time as a brief period/phenomenon that will simply go away and we’ll get back to “normal.” Make the necessary adjustments to your curriculum, toolsets, “teacher placements,” and more. Let’s get prepared for the future, come what may.

For higher ed, if you want to continue to use adjunct faculty members to handle a significant amount of the teaching load out there, you will need to better address the training and the $$/reimbursements that you provide to them.

And for all of the teachers, trainers, faculty members — and now even parents and/or guardians — out there, cut yourself some slack, give yourself some grace, and keep trying. One step at a time. Don’t get discouraged.

Also relevant/see:

Build and accelerate beyond the pandemic: Consciously deliver a great online experience for lifelong learners — from evoLLLution.com by Philip Regier

Excerpt:

Today’s learners have high expectations as expert consumers in all aspects of their lives. Higher education needs to create an infrastructure that meets the needs of this tech-savvy demographic. Institutions need to recognize that the online environment is here to stay and is in need of a rebuild in order to deliver the best student experience possible, even post-pandemic. In this interview, Phil Regier discusses the today’s learners’ expectations, scaling a high-quality online environment, and how to build the right infrastructure to support learners in this new and digitized normal.

Inclusive Teaching Practices Toolkit — from acue.org

Excerpt:

These 10 practices include:

A new guide helps faculty plan equitable online courses for fall — from diverseeducation.com by Sara Weissman; guide from Every Learner Everywhere, the Online Learning Consortium (OLC) & the Association of Public & Land-grant Universities (APLU). With thanks to Ray Schroeder for the resource.

Excerpt:

A new guide for faculty, funded by the Bill & Melinda Gates Foundation, aims to help professors plan their online courses for fall as the coronavirus pandemic continues.

The faculty playbook, called “Delivering High-Quality Instruction Online in Response to COVID-19,” came out of a collaboration between Every Learner Everywhere, a network of non-profits focused on student outcomes, and two of its member organizations, the Online Learning Consortium and the Association of Public and Land-grant Universities (APLU). Their aim is to offer equity-minded online education strategies, especially for faculty who made their first foray into online education this year.

[Dr. Karen Vignare] sees the guide as a “concise” way to bring best practices together and to offer tools for “optimized online instruction,” she said.
…
The playbook is designed so that “you can really just dive in and get what you need,” she said. “You don’t have to read the whole thing from start to finish.”

Also see:

Time for Class: COVID-19 Edition Part 3

Team-based content creation/delivery | We need this & other paradigm shifts to help people survive & thrive [Christian]

On 06/30/2020, in 21st century, 24x7x365 access, accreditation, adjunct faculty, adult learning, Artificial Intelligence/Agents/LLMs/and Related, business side of he, Canvas - and other Instructure-related items, career development, change, changing business models, collaboration, colleges, community colleges, consortiums, content development, aggregation, repositories, cost of getting a degree, credentialing, Daniel S. Christian, design, digital audio, digital learning, digital storytelling, digital video, disruption, distance education, education, education reform, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, expectations, experimentation, face-to-face, faculty, future, future of higher education, game-changing environment, generational differences, global / globalization, higher education, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, internet, IT in HE, K-12 related, law schools, learning, learning ecosystem, Learning from the Living [Class] Room, learning preferences, liberal arts, lifelong learning, microlearning, MOOCs -- Massive Open Online Courses, more voice more choice more control, multimedia, New "Amazon.com" of Higher Education, new business models, online learning, online media, online tutoring, organizational change, pace of change, personalized/customized learning, platforms, remote teaching and learning, research, simulations, smart/connected TV, social learning / networks, society, staying relevant, strategy, streams of content, student-related, surviving, teachers, teaching & learning, teaching online, technologies for your home, telelegal, telemedicine / telehealth / virtual health, telepresence, television, tools, traditional / tradition, training / L&D, trends, universities, user experience (UX), using teams, vendors, videoconferencing, vision/possibilities, web-based collaboration, youth, by Daniel Christian

From DSC:
If the first wave of the Coronavirus continues — and is joined by a second wave later this year or early next year — I think a more permanent, game-changing situation is inevitable. As such, now’s the time to change the paradigms that we’ve been operating under.

It’s time to move to *a team-based approach.* To build up the set of skills an organization needs to pivot and adapt — regardless of what comes their way.

Let’s stop asking one faculty member to do it all! Consider this:

Would you fly in a plane that was engineered/designed/built by one person?
Would you drive a car that was engineered/designed/built by one person?
Would you go into brain surgery with only one other person in the operating room?
Are you, like me, amazed at the long list of people (and their specialties) who contributed to a major motion picture?!? The credits go on for several minutes — even when moving at a fast pace! Would you watch a major motion picture that was written, acted, produced, directed by — and had all of the music, special effects, and audio-related work done by — only one person?

With the move to online learning, one person can’t do it all anymore — at least not at the level that the newer generations are coming to expect. They have grown accustomed to amazing, team-based/built content and products.

Plus, newer generations are going to know and experience much more telehealth-related services…then much more telelegal-related services. They will come to experience/expect high-quality learning-related products and services that way as well. Going forward, there are too many skillsets required by the creation and production of high-quality, online-based learning — not to mention the continued hard work of staying up-to-date on the main subject matter expertise at hand.

So if the kind of perspective continues as found in this piece — SURVEY: Students say they shouldn’t have to pay full price for online classes — then colleges and universities would do well to invest money in new Research & Development efforts, in team-based content creation, and in reimagining what online-learning could act/be like. Same for the vendors out there. And faculty members would be wise to invest the time and energy it takes to be able to teach online as well as in a face-to-face setting. Not only are they more marketable once they’ve done this, but they are then also more prepared to find their place within an uncertain future.

All of this will likely be an expensive process. Also, greater collaboration will be needed within a department (as we can’t be building a course per professor) as well as between organizations. Perhaps the use of consortiums will increase…I’m not sure.

Perhaps a new platform will develop — similar to what’s contained in this vision. Such a platform will feature content that was designed and built by a team. Such a learning-related platform will offer streams of highly-relevant content — while providing continuous, affordable, up-to-date, convenient, and very well done means of staying marketable/employed.

For another paradigm shift, accreditation bodies/practices are going to have to also change, adapt, pivot, and help innovative ideas come to fruition. But that’s another posting for another day.

The Post-Pandemic Outlook for Edtech — from edsurge.com by Rebecca Koenig

Excerpts:

For the edtech industry, the pandemic poses a paradox. Never before have schools and colleges so urgently needed digital tools and services to facilitate remote learning—and been less able to afford them.
…
Consumer edtech, then, may be where the market is hottest moving forward. And experts say a new key audience has emerged in the sector: parents. Many have been thrust—begrudgingly—into the role of homeschool teacher, and they’re looking for ways to keep kids on track academically that don’t require them to spend hours brushing up on fractions.

“The new audience for edtech companies, whether they sell directly to consumers or not, is the parent. That’s a major and permanent change,” he explains. “Whether it’s needed all the time or not, it needs to be built in.”

— Frank Catalano

Online Tutoring Services
It’s been a hot few years for companies that connect students with tutors who teach online. Between 2016 and 2019, online tutoring services raised more than $1.2 billion in venture capital.

Learning Ecosystems

The Disruption Of Legal Services Is Here [Arsneault]

73 percent of students prefer some courses be fully online post-pandemic [Kelly]

Brief reflections on “How to Design a Hybrid Workplace” [The New York Times]

Reflections on “Telemedicine likely to change how we receive health care post-pandemic” [Hicks]

Online Education Isn’t the Sideshow. It’s the Main Event. [Paucek]

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