The 2017 Top 10 IT Issues — a new report from Educause
It’s all about student success.

Excerpt:

Colleges and universities are concentrating on student success to address concerns about the costs, value, and outcomes of higher education. Student success initiatives are making use of every available resource and opportunity and involving every relevant stakeholder. Institutional technology is all three: resource, opportunity, and stakeholder.

The 2017 issues list identifies the four focus areas for higher education information technology:

  • Develop the IT foundations
  • Develop the data foundations
  • Ensure effective leadership
  • Enable successful students

These issues and focus areas are not just about today. Higher education information technology is very clearly building foundations for student success to last into the future.

 

 

 


 

Also see:

Educause Announces Top IT Issues, Trends and Tech Report for 2017 — from campustechnology.com by Dian Schaffhauser

Excerpt:

Expanding on the preview of its annual ranking of IT issues for higher education released last fall, Educause today announced its full report on the key issues, trends and technologies poised to impact higher ed in 2017. The prevailing themes across the board, according to the higher education technology association with a membership of 2,100 colleges, universities and other education organizations: information security, student success and data-informed decision-making.

The top 10 IT issues for 2017, reiterated in today’s report:

  1. Information security;
  2. Student success and completion;
  3. Data-informed decision-making;
  4. Strategic leadership;
  5. Sustainable funding;
  6. Data management and governance;
  7. Higher education affordability;
  8. Sustainable staffing;
  9. Next-generation enterprise IT; and
  10. Digital transformation of learning.

 

 

 

Chatbots: The next big thing — from dw.com
Excerpt:

More and more European developers are discovering the potential of chatbots. These mini-programs interact automatically with users and could be particularly useful in areas like online shopping and news delivery. The potential of chatbots is diverse. These tiny programs can do everything from recognizing customers’ tastes to relaying the latest weather forecast. Berlin start-up Spectrm is currently devising bots that deliver customized news. Users can contact the bot via Facebook Messenger, and receive updates on topics that interest them within just a few seconds.

 

 

MyPrivateTutor releases chatbot for finding tutors — from digitaljournal.com
MyPrivateTutor, based in Kolkata, matches tutors to students using proprietary machine learning algorithms

Excerpt:

Using artificial intelligence, the chatbot helps us reach a wider segment of users who are still not comfortable navigating websites and apps but are quite savvy with messaging apps”, said Sandip Kar, co-founder & CEO of MyPrivateTutor (www.myprivatetutor.com), an online marketplace for tutors, has released a chatbot for helping students and parents find tutors, trainers, coaching classes and training institutes near them.

 

 

Story idea: Covering the world of chatbots — from businessjournalism.org by Susan Johnston Taylor

Excerpt:

Chatbots, computer programs designed to converse with humans, can perform all sorts of activities. They can help users book a vacation, order a pizza, negotiate with Comcast or even communicate with POTUS. Instead of calling or emailing a representative at the company, consumers chat with a robot that uses artificial intelligence to simulate natural conversation. A growing number of startups and more established companies now use them to interact with users via Facebook Messenger, SMS, chat-specific apps such as Kik or the company’s own site.

To cover this emerging business story, reporters can seek out companies in their area that use chatbots, or find local tech firms that are building them. Local universities may have professors or other experts available who can provide big-picture context, too. (Expertise Finder can help you identify professors and their specific areas of study.)

 

 

How chatbots are addressing summer melt for colleges — from ecampusnews.com

Excerpt:

AdmitHub, an edtech startup which builds conversational artificial intelligence (AI) chatbots to guide students on the path to and through college, has raised $2.95 million in seed funding.

 

 

Why higher education chatbots will take over university mobile apps — from blog.admithub.com by Kirk Daulerio

Excerpt (emphasis DSC):

Chatbots are the new apps and websites combined
Chatbots are simple, easy to use, and present zero friction. They exist on the channels that people are most familiar with like Messenger, Twitter, SMS text message, Kik, and expanding onto other messaging applications. Unlike apps, bots don’t take up space, users don’t have to take time to get familiar with a new user interface, and bots will give you an instant reply. The biggest difference with chatbots compared to apps and websites is that they use language as the main interface. Websites and apps have to be searched and clicked, while bots and people use language, the most natural interface, to communicate and inform.

 

 


From DSC:
I think messaging-based chatbots will definitely continue to grow in usage — in numerous industries, including higher education. But I also think that the human voice — working in conjunction with technologies that provide natural language processing (NLP) capabilities — will play an increasingly larger role in how we interface with our devices. Whether it’s via a typed/textual message or whether it’s via a command or a query relayed by the human voice, working with bots needs to be on our radars. These conversational messaging agents are likely to be around for a while.

 


 

Addendum:

 

 

 

How will leadership change in the cognitive era? — from forbes.com by Chris Cancialosi

Excerpt:

Technological innovation is continuing to accelerate on a hockey stick growth curve. Companies like IBM, Microsoft, Facebook, and Amazon are bringing cognitive computing capability to the masses. And it’s only a matter of time until nearly every aspect of our work and personal lives are impacted.

These advances are still relatively new. Time will tell when and how they change things, but it will happen, and it will happen quickly. In a recent article, Steve Denning reminds us that a repeating pattern of massive transformation has occurred regularly over the last 250 years.

With massive change at our doorstep, now is the time to begin a collective discussion to help leaders navigate this new age.

 

Leadership behaviors that yielded success in the past may no longer be effective as the way we work changes over time.

 

 

SEEK is using artificial intelligence to find your next job — from afr.com by Max Mason

Excerpt:

Employment services business SEEK has begun using machine learning and artificial intelligence to send its users more relevant job advertisements and alerts.

Across its network, which includes Australia, Brazil, Malaysia, Mexico and China among others, SEEK’s machine learning algorithm has made more than 2.5 billion recommendations to jobseekers.

 

From DSC:
With Microsoft investing heavily in AI and with its purchase of LinkedIn (who had already purchased Lynda.com the year before), I’m wondering what Microsoft will be offering along these lines. With AI, #blockchain and other new forms of credentialing, finding work could be very different in the future.

 

 

Robots will take jobs, but not as fast as some fear, new report says — from nytimes.com by Steve Lohr

 

Excerpt:

The robots are coming, but the march of automation will displace jobs more gradually than some alarming forecasts suggest.

A measured pace is likely because what is technically possible is only one factor in determining how quickly new technology is adopted, according to a new study by the McKinsey Global Institute. Other crucial ingredients include economics, labor markets, regulations and social attitudes.

The report, which was released Thursday, breaks jobs down by work tasks — more than 2,000 activities across 800 occupations, from stock clerk to company boss. The institute, the research arm of the consulting firm McKinsey & Company, concludes that many tasks can be automated and that most jobs have activities ripe for automation. But the near-term impact, the report says, will be to transform work more than to eliminate jobs.

 

So while further automation is inevitable, McKinsey’s research suggests that it will be a relentless advance rather than an economic tidal wave.

 

 

Harnessing automation for a future that works — from mckinsey.com by James Manyika, Michael Chui, Mehdi Miremadi, Jacques Bughin, Katy George, Paul Willmott, and Martin Dewhurst
Automation is happening, and it will bring substantial benefits to businesses and economies worldwide, but it won’t arrive overnight. A new McKinsey Global Institute report finds realizing automation’s full potential requires people and technology to work hand in hand.

Excerpt:

Recent developments in robotics, artificial intelligence, and machine learning have put us on the cusp of a new automation age. Robots and computers can not only perform a range of routine physical work activities better and more cheaply than humans, but they are also increasingly capable of accomplishing activities that include cognitive capabilities once considered too difficult to automate successfully, such as making tacit judgments, sensing emotion, or even driving. Automation will change the daily work activities of everyone, from miners and landscapers to commercial bankers, fashion designers, welders, and CEOs. But how quickly will these automation technologies become a reality in the workplace? And what will their impact be on employment and productivity in the global economy?

The McKinsey Global Institute has been conducting an ongoing research program on automation technologies and their potential effects. A new MGI report, A future that works: Automation, employment, and productivity, highlights several key findings.

 

 



Also related/see:

This Japanese Company Is Replacing Its Staff With Artificial Intelligence — from fortune.com by Kevin Lui

Excerpt:

The year of AI has well and truly begun, it seems. An insurance company in Japan announced that it will lay off more than 30 employees and replace them with an artificial intelligence system.  The technology will be based on IBM’s Watson Explorer, which is described as having “cognitive technology that can think like a human,” reports the Guardian. Japan’s Fukoku Mutual Life Insurance said the new system will take over from its human counterparts by calculating policy payouts. The company said it hopes the AI will be 30% more productive and aims to see investment costs recouped within two years. Fukoku Mutual Life said it expects the $1.73 million smart system—which costs around $129,000 each year to maintain—to save the company about $1.21 million each year. The 34 staff members will officially be replaced in March.

 


Also from “The Internet of Everything” report in 2016 by BI Intelligence:

 

 


 

A Darker Theme in Obama’s Farewell: Automation Can Divide Us — from nytimes.com by Claire Cain Miller

Excerpt:

Underneath the nostalgia and hope in President Obama’s farewell address Tuesday night was a darker theme: the struggle to help the people on the losing end of technological change.

“The next wave of economic dislocations won’t come from overseas,” Mr. Obama said. “It will come from the relentless pace of automation that makes a lot of good, middle-class jobs obsolete.”


Artificial Intelligence, Automation, and the Economy — from whitehouse.gov by Kristin Lee

Summary:
[On 12/20/16], the White House released a new report on the ways that artificial intelligence will transform our economy over the coming years and decades.

 Although it is difficult to predict these economic effects precisely, the report suggests that policymakers should prepare for five primary economic effects:

    Positive contributions to aggregate productivity growth;
Changes in the skills demanded by the job market, including greater demand for higher-level technical skills;
Uneven distribution of impact, across sectors, wage levels, education levels, job types, and locations;
Churning of the job market as some jobs disappear while others are created; and
The loss of jobs for some workers in the short-run, and possibly longer depending on policy responses.


 

From DSC:
Hmmm…this is interesting! I ran into a company based out of Canada called Sightline Innovation — and they offer Machine Learning as a Service!

 

Here’s an excerpt from their site:

MLaaS: AI for everyone
Sightline’s Machine Learning as a Service (MLaaS) is the AI solution for Enterprise. With MLaaS, you provide the data and the desired outcome, and Sightline provides the Machine Learning capacity. By analyzing data sets, MLaaS generates strategic insights that allow companies to optimize their business processes and maximize efficiency. Discover new approaches to time management, teamwork and collaboration, client service and business forecasting.

Mine troves of inert customer data to reveal sales pipeline bottlenecks, build more in-depth personas and discover opportunities for upsales.
MLaaS empowers Enterprise to capitalize on opportunities that were previously undiscovered. MLaaS.net is the only system that brings together a full spectrum of AI algorithms including:

  • Convolutional Neural Networks
  • Deep Nets
  • Restricted Boltzman Machines
  • Probabilistic Graphical Models; and
  • Bayesian Networks

I wonder if Machine Learning as a Service (MLaaS) is the way that many businesses in the future will tap into the power of AI-based solutions – especially smaller and mid-size companies who can’t afford to build an internal team focused on AI…?

 

 

Equipping people to stay ahead of technological change — from economist.com by
It is easy to say that people need to keep learning throughout their careers. The practicalities are daunting.

Excerpt (emphasis DSC):

WHEN education fails to keep pace with technology, the result is inequality. Without the skills to stay useful as innovations arrive, workers suffer—and if enough of them fall behind, society starts to fall apart. That fundamental insight seized reformers in the Industrial Revolution, heralding state-funded universal schooling. Later, automation in factories and offices called forth a surge in college graduates. The combination of education and innovation, spread over decades, led to a remarkable flowering of prosperity.

Today robotics and artificial intelligence call for another education revolution. This time, however, working lives are so lengthy and so fast-changing that simply cramming more schooling in at the start is not enough. People must also be able to acquire new skills throughout their careers.

Unfortunately, as our special report in this issue sets out, the lifelong learning that exists today mainly benefits high achievers—and is therefore more likely to exacerbate inequality than diminish it. If 21st-century economies are not to create a massive underclass, policymakers urgently need to work out how to help all their citizens learn while they earn. So far, their ambition has fallen pitifully short.

At the same time on-the-job training is shrinking. In America and Britain it has fallen by roughly half in the past two decades. Self-employment is spreading, leaving more people to take responsibility for their own skills. Taking time out later in life to pursue a formal qualification is an option, but it costs money and most colleges are geared towards youngsters.

 

The classic model of education—a burst at the start and top-ups through company training—is breaking down. One reason is the need for new, and constantly updated, skills.

 

 

 

Lifelong learning is becoming an economic imperative — from economist.com
Technological change demands stronger and more continuous connections between education and employment, says Andrew Palmer. The faint outlines of such a system are now emerging

Excerpt:

A college degree at the start of a working career does not answer the need for the continuous acquisition of new skills, especially as career spans are lengthening. Vocational training is good at giving people job-specific skills, but those, too, will need to be updated over and over again during a career lasting decades. “Germany is often lauded for its apprenticeships, but the economy has failed to adapt to the knowledge economy,” says Andreas Schleicher, head of the education directorate of the OECD, a club of mostly rich countries. “Vocational training has a role, but training someone early to do one thing all their lives is not the answer to lifelong learning.”

To remain competitive, and to give low- and high-skilled workers alike the best chance of success, economies need to offer training and career-focused education throughout people’s working lives. This special report will chart some of the efforts being made to connect education and employment in new ways, both by smoothing entry into the labour force and by enabling people to learn new skills throughout their careers. Many of these initiatives are still embryonic, but they offer a glimpse into the future and a guide to the problems raised by lifelong reskilling.

 

 

Individuals, too, increasingly seem to accept the need for continuous rebooting.

 

 

 

CES 2017: Key trends — from jwtintelligence.com by Sheperd Laughlin

 

Excerpt:

Fifty years since the inception of CES, “consumer electronics” doesn’t begin to describe the full scope of the event.

“It’s no longer a technology show; it’s a connected life show and an advertising and media show,” said Shawn DuBravac of CTA, the trade organization that organizes CES. And it changes quickly: three years ago, he said, 20% of this year’s exhibitors didn’t exist.

This year, among big tech companies Amazon was the clear winner—though Amazon itself kept a low profile, letting others announce a multitude of new uses for Alexa, its virtual assistant.

Electric and self-driving cars were everywhere. Taking a page from Apple and Microsoft, which pulled out of CES years ago, Tesla sat out the conference as rival auto makers tried to mount convincing challenges to its dominance of the electric car market.

What about exciting new “gadgets”? Farhad Manjoo of the New York Times declared them “gone” in December, killed by the iPhone and cheap knockoffs. Category-changing devices were in short supply at the show, and Alexa, this year’s most talked-about product, was actually an invisible service.

But there were signs that Internet of Things products that had once been isolated were talking to each other in interesting new ways. And devices aimed at specific needs and populations—from new mothers to vacationers to the disabled—showed that gadgets might not be done for just yet.

 

 


Addendum:

  • Tech Stock Roundup: AR/VR and Self Driving Cars Dominate CES — from zacks.com by Sejuti Banerjea
    Excerpt:
    As most of us were expecting, the show was dominated by virtual/augmented reality (VR/AR) and self driving cars, two areas where new technology was showcased and important collaborations announced. Some other developments involved Amazon’s Alexa, 5G technology from Intel and Qualcomm and robots from Panasonic and Honda.

 

 

 

From DSC:
The following article reminded me of a vision that I’ve had for the last few years…

  • How to Build a Production Studio for Online Courses — from campustechnology.com by Dian Schaffhauser
    At the College of Business at the University of Illinois, video operations don’t come in one size. Here’s how the institution is handling studio setup for MOOCs, online courses, guest speakers and more.

Though I’m a huge fan of online learning, why only build a production studio that’s meant to support online courses only? Let’s take it a step further and design a space that can address the content development for online learning as well as for blended learning — which can include the flipped classroom type of approach.

To do so, colleges and universities need to build something akin to what the National University of Singapore has done. I would like to see institutions create large enough facilities in order to house multiple types of recording studios in each one of them. Each facility would feature:

  • One room that has a lightboard and a mobile whiteboard in it — let the faculty member choose which surface that they want to use

 

 

 

 

 

 

 

  • A recording booth with a nice, powerful, large iMac that has ScreenFlow on it. The booth would also include a nice, professional microphone, a pop filter, sound absorbing acoustical panels, and more. Blackboard Collaborate could be used here as well…especially with the Application Sharing feature turned on and/or just showing one’s PowerPoint slides — with or without the video of the faculty member…whatever they prefer.

 

 

 

 

  • Another recording booth with a PC and Adobe Captivate, Camtasia Studio, Screencast-O-Matic, or similar tools. The booth would also include a nice, professional microphone, a pop filter, sound absorbing acoustical panels, and more. Blackboard Collaborate could be used here as well…especially with the Application Sharing feature turned on and/or just showing one’s PowerPoint slides — with or without the video of the faculty member…whatever they prefer.

 

 

 

 

  • Another recording booth with an iPad tablet and apps loaded on it such as Explain Everything:

 

 

  • A large recording studio that is similar to what’s described in the article — a room that incorporates a full-width green screen, with video monitors, a tablet, a podium, several cameras, high-end mics and more.  Or, if the budget allows for it, a really high end broadcasting/recording studio like what Harvard Business school is using:

 

 

 

 

 


 

A piece of this facility could look and act like the Sound Lab at the Museum of Pop Culture (MoPOP)

 

 

 


 

 

 

Sydney – The Opera House has joined forces with Samsung to open a new digital lounge that encourages engagement with the space. — from lsnglobal.com by Rhiannon McGregor

 

The Lounge, enabled by Samsung on November 8, 2016 in Sydney, Australia. (Photo by Anna Kucera)

 

 

The Lounge, enabled by Samsung on November 8, 2016 in Sydney, Australia. (Photo by Anna Kucera)

 

 

Also see:

The Lounge enabled by Samsung
Open day and night, The Lounge enabled by Samsung is a new place in the heart of the Opera House where people can sit and enjoy art and culture through the latest technology. The most recent in a series of future-facing projects enabled by Sydney Opera House’s Principal Partner, Samsung, the new visitor lounge features stylish, comfortable seating, as well as interactive displays and exclusive digital content, including:

  • The Sails – a virtual-reality experience of what it’s like to stand atop the sails of Australia’s most famous building, brought to you via Samsung Gear VR;
  • Digital artwork – a specially commissioned video exploration of the Opera House and its stories, produced by creative director Sam Doust. The artwork has been themed to match the time of day and is the first deployment of Samsung’s latest Smart LED Display panel technology in Australia; and
  • Google Cultural Institute – available to view on Samsung Galaxy View and Galaxy Tab S2 tablets, the digital collection features 50 online exhibits that tell the story of the Opera House’s past, present and future through rare archival photography, celebrated performances, early architectural drawings and other historical documents, little-known interviews and Street View imagery.

 

 

 

3dorganon.com

User interface features:

  •     Visualize anatomy using the latest 3D technologies.
  •     Single- and multi-select modes.
  •     Rotate, pan, and zoom in/out 3D models.
  •     Double tap to select and focus on a structure.
  •     Hide or fade selected structures.
  •     Easily switch systems on and off using the corresponding buttons.
  •     Unique topographic and systems-based anatomy layouts.
  •     Action buttons for displaying muscles into layers, from deep to superficial.
  •     Realistic X-ray mode (Fade others button).
  •     Amazing life-like high detail graphics for better user experience.
  •     Beautiful symmetry between designed organs and structures makes learning easy and pleasant.
  •     All featured text descriptions and clinical correlations are written by professors of anatomy and medical professionals.
  •     Full screen mode for enhanced presentation of 3D anatomy on projectors or large screens.
  •     Take snapshots of your scene for later study or reference.

 

 

 


anatomy4d.daqri.com

Anatomy 4D transports teachers, medical professionals, and students of all levels into an interactive 4D experience of human anatomy.

 

 

 

 

From DSC:
First, some items regarding the enormous emphasis being put towards the use of robotics and automation:

  • $18.867 billion paid to acquire 50 robotics companies in 2016 — from robohub.org by Frank Tobe
    Excerpt:
    2016 was a banner year for acquisitions of companies involved in robotics and automation: 50 sold; 11 for amounts over $500 million; five were over a billion. 30 of the 50 companies disclosed transaction amounts which totaled up to a colossal $18.867 billion!
    .
  • 2017: The year people are forced to learn new skills… or join the Lost Generation — from enterpriseirregulars.com by Phil Fersht
    Excerpt (emphasis DSC):
    Let’s cut to the chase – there have never been times as uncertain as these in the world of business. There is no written rule-book to follow when it comes to career survival. The “Future of Work” is about making ourselves employable in a workforce where the priority of business leaders is to invest in automation and digital technology, more than training and developing their own workforces. As our soon-to-be-released State of Operations and Outsourcing 2017 study, conducted in conjunction with KPMG across 454 major enterprise buyers globally, shows a dramatic shift in priorities from senior managers (SVPs and above), where 43% are earmarking significant investment in robotic automation of processes, compared with only 28% placing a similar emphasis on training and change management. In fact, the same number of senior managers are as focused on cognitive computing as their own people… yes, folks, this is the singularity of enterprise operations, where cognitive computing now equals employees’ brains when it comes to investment!

    My deep-seated fear for today’s workforce is that we’re in danger of becoming this “Lost Generation” of workers if we persist in relying on what we already know, versus avoiding learning new skills that business leaders now need. We have to become students again, put our egos aside, and broaden our capabilities to avoid the quicksand of legacy executives no longer worth employing.

 

 

 

Below are some other resources along these lines:

 

From DSC:
Given that these trends continue (i.e., to outsource work to software and to robots), what will the ramifications be for:

  • Society at large? Will enough people have enough income to purchase the products/services made by the robots and the software?
  • Will there be major civil unrest / instability? Will crime rates shoot through the roof as peoples’ desperation and frustration escalate?
  • How we should change our curricula within K-12?
  • How should we change our curricular within higher education?
  • How should corporate training & development departments/groups respond to these trends?
  • Is there some new criteria that we need to use (or increase the usage of) in selecting C-level executives?

People don’t want to hear about it. But if the only thing that the C-level suites out there care about is maximizing profits and minimizing costs — REGARDLESS of what happens to humankind — then we are likely going to be creating a very dangerous future. Capitalism will have gone awry. (By the way, the C-level suite is probably making their decisions based upon how their performance is judged by Wall Street and by shareholders. So I can’t really put all the blame on them. Perhaps the enemy is ourselves…?) 

Bottom line: We need to be careful which technologies we implement — and how they are implemented. We need to create a dream in our futures, not a nightmare. We need people at the helms who care about their fellow humankind, and who use the power of these technologies responsibly.

 

 

From DSC:
When I turned on the TV the other day, our local news station was playing a piece re: the closing of several stores in Michigan, some within our area. Some of the national retail stores/chains mentioned were:

  • Macy’s
    • Macy’s closing 100 stores, including 4 in Michigan
      Excerpt:
      Four Macy’s stores in Michigan are permanently closing in a series of company cuts expected to cost 6,200 jobs. Macy’s announced 68 of the 100 stores it plans to shutter Wednesday, according to CNBC. On the list is the Macy’s at Lakeview Square Mall in Battle Creek. CNBC reports the store opened in 1983 and employs 51 associates. Also on the chopping block is the Macy’s in Lansing, Westland and the Eastland Center in Harper Woods. All four Michigan stores are slated to close by the end of 2017.
    • Sears and Kmart closing 150 stores — from money.cnn.com by Paul La Monica
      Sears is shutting down 150 more stores, yet another sign of how tough it is for former kings of the retail industry to compete in a world now dominated by Amazon.
      .
  • Sears
    • Internet is the new anchor: Woodland Mall Sears closing
      Big box and anchor stores a vanishing species in West Michigan
      Excerpt:
      Despite the best economy in a decade and a nearly 4 percent increase in consumer spending this holiday, the kind of retailers that used to be the draws for shopping malls and plazas are feeling the continuing impact of the internet. The most notable recent victim of the trend is the Sears that has served as an anchor store at Woodland Mall for decades. “We hear rumors every week about what’s going on, but we don’t want to hear that — we’re working there, we don’t want to hear that kind of thing. We didn’t think that was going to happen to us. We were doing pretty good,” said 52-year-old Marty Kruizenga, who worked at the Sears Automotive at Woodland Mall. He was told Wednesday morning his store was closing.
      .
  • The Limited
    • The Limited just shut all of its stores — from money.cnn.com by Jackie Wattles
      Excerpt (emphasis DSC):
      American malls just got emptier.
      The Limited, a once-popular women’s clothing brand that offers casual attire and workwear, no longer has any storefronts. On Saturday [1/7/17], a message on the store’s website read, “We’re sad to say that all The Limited stores nationwide have officially closed their doors. But this isn’t goodbye.” The website will still be up and running and will continue to ship nationwide, the company said.

      The Limited is among a long list of brick-and-mortar retailers that once thrived in malls and strip shopping centers — but are now suffering at the hands of digital commerce giants like Amazon (AMZN, Tech30) and fast fashion stores such as H&M and Forever 21.
      .
  • And another chain that I don’t recall…

Here’s a snapshot I took of the television screen at the end of their piece:

 

The warnings were there but people didn’t want to address them:

 

Amazon is taking an increasing share of the US apparel market, according to Morgan Stanley. 

 

 

Also regarding Amazon, see this interesting prediction from Jack Uldrich:

 

 

Below is a quote from a Forbes.com article entitled “Here’s What’s Wrong With Department Stores

Are Department Stores Dead?  Not yet. But they could kill themselves, under the weight of “we’ve always done it this way”. Tweaks in omni-channel strategy aren’t going to be enough to address the fundamental issues at department stores. Not with the way these trends are heading.

 

 

Along the lines of the above items, many of us can remember the Blockbuster stores closing in our areas not that long ago — having been blown out of the water by Netflix.

 

 

Although there are several lines of thought that could be pursued here (one of which might be to discuss the loss of jobs, especially to our students, as many of them work within retail)… some of the key questions that come to my mind are:

  • Could this closing of many brick and mortar-based facilities happen within higher education?
    .
  • With the advent of artificial intelligence and cognitive computing, will the innovations that take place on the Internet blow away what’s happening in the face-to-face (F2F) classrooms? As Thomas Frey asserts, by 2030, will the largest company on the internet be an education-based company that we haven’t heard of yet?
    (NOTE: “Frey doesn’t go so far as to argue education bots will replace traditional schooling outright. He sees them more as a supplement, perhaps as a kind of tutor.”)

    .
  • Or, because people enjoy learning together in a F2F environment, will F2F classrooms augment what they are doing with what’s available online/digitally?
    .
  • Will the discussion not revolve around online vs F2F, but rather will the topic at hand be more focused on how innovative/responsive one’s institution is?

 


Also relevant/see:

Attention University Presidents: A Press Release From the Near Future — from futurist Jack Uldrich
(Emphasis added below by DSC)

(Editor’s Note: Change is difficult. This is especially true in organizations that have heretofore been immune to the broader forces of disruption–such as institutions of higher learning. To shake presidents, administrators, and faculty out of their stupor I have drafted the following fictional press release. I encourage all university and college presidents and their boards to read it and then discuss how they can–and must–adapt in order to remain competitive in the future.)

PRESS RELEASE (Fictional Scenario: For Internal Discussion Only)

(Note: All links in the press release highlight real advances in the field of higher education).

State College to Close at End of 2021-2022 Academic Year
Washington, DC – December 16, 2021 — State College, one of the country’s leading public universities, has decided to cease academic operations at the end of the 2021-22 school year.

rest of fictional press release here –>

 


 

Last comment from DSC:
I don’t post this to be a fear monger. Rather,  I post it to have those of us working with higher education take some time to reflect on this situation — because we need to be far more responsive to change than we are being. Given the increasingly rapid pace of change occurring in our world today, people will have to continue to reinvent themselves. But the difference in the near future will be in the number of times people have to reinvent themselves and how quickly they need to do it. They won’t be able to take 2-4 years off to do it.

Let’s not get blown out of the water by some alternative. Let’s respond while we still have the chance. Let’s be in touch with the changing landscapes and needs out there.

 


 

Addendums:

Colleges need to adapt to meet the changing demographics and needs of students, rather than expect them to conform to a tradition-loving system.

“Unless we become more nimble in our approach and more scalable in our solutions, we will miss out on an opportunity to embrace and serve the majority of students who will need higher education and postsecondary learning,” says the report. Later it underscores that “higher education has never mattered so much to those who seek it. It drives social mobility, energizes our economy, and underpins our democracy.”

 

 

WHEN education fails to keep pace with technology, the result is inequality. Without the skills to stay useful as innovations arrive, workers suffer—and if enough of them fall behind, society starts to fall apart. That fundamental insight seized reformers in the Industrial Revolution, heralding state-funded universal schooling. Later, automation in factories and offices called forth a surge in college graduates. The combination of education and innovation, spread over decades, led to a remarkable flowering of prosperity.

Today robotics and artificial intelligence call for another education revolution. This time, however, working lives are so lengthy and so fast-changing that simply cramming more schooling in at the start is not enough. People must also be able to acquire new skills throughout their careers.

 

 

 
Amazon is going to kill more American jobs than China did — from marketwatch.com
Millions of retail jobs are threatened as Amazon’s share of online purchases keeps climbing

 

 

 

IBM Equips Youth with Tech Career Skills in Nationwide Network of High Performing P-TECH Schools — from finance.yahoo.com

Excerpt:

BROOKLYN, N.Y., Jan. 5, 2017 /PRNewswire/ — Today, IBM announced that P-TECH, the IBM-inspired six-year education model that is leading a national wave of career-focused technical education in nearly 60 schools across six states, has already graduated more than 50 students, including a new class of 16 graduates in January. All of these graduates completed the six-year curriculum ahead of schedule, earning both their high school and two-year college tech degrees, with some finishing in as little as 3.5 years. Some of their stories can be found here.

 

CES 2017: Intel’s VR visions — from jwtintelligence.com by Shepherd Laughlin
The company showed off advances in volumetric capture, VR live streaming, and “merged reality.”

Excerpt (emphasis DSC):

Live-streaming 360-degree video was another area of focus for Intel. Guests were able to watch a live basketball game being broadcast from Indianapolis, Indiana, choosing from multiple points of view as the action moved up and down the court. Intel “will be among the first technology providers to enable the live sports experience on multiple VR devices,” the company stated.

After taking a 3D scan of the room, Project Alloy can substitute virtual objects where physical objects stand.

 

From DSC:
If viewers of a live basketball game can choose from multiple points of view, why can’t remote learners do this as well with a face-to-face classroom that’s taking place at a university or college?  Learning from the Living [Class] Room.

 

 

 

From CES 2017: Introducing DAQRI’s Smart Glasses™

Excerpt:

Data visualization, guided work instructions, remote expert — for use in a variety of industries: medical, aviation and aerospace, architecture and AEC, lean manufacturing, engineering, and construction.

 

 

 

Third-party Microsoft HoloLens-based mixed reality headsets coming soon, prices to start at $299 — from bgr.in by Deepali Moray
Microsoft has partnered with companies including Dell and Acer which will release their own HoloLens compatible devices.

Excerpt:

The company said that it is teaming up with the likes of Dell, HP, Lenovo and Acer, which will release headsets based on the HoloLens technology. “These new head-mounted displays will be the first consumer offerings utilizing the Mixed Reality capabilities of Windows 10 Creators Update,” a Microsoft spokesperson said. Microsoft’s partner companies for taking the HoloLens technology forward include Dell, HP, Lenovo, Acer, and 3 Glasses. Headsets by these manufacturers will work the same way as the original HoloLens but carry the design and branding of their respective companies. While the HoloLens developer edition costs a whopping $2999 (approximately Rs 2,00,000), the third-party headsets will be priced starting $299 (approximately Rs 20,000).

 

 

Verto Studio 3D App Makes 3D Modeling on HoloLens Easy — from winbuzzer.com by Luke Jones
The upcoming Verto Studio 3D application allows users to create 3D models and interact with them when wearing HoloLens. It is the first software of its kind for mixed reality.

 

 

 

 

Excerpt:
How is The Immersive Experience Delivered?

Tethered Headset VR – The user can participate in a VR experience by using a computer with a tethered VR headset (also known as a Head Mounted Display – HMD) like Facebook’s Oculus Rift, PlayStation VR, or the HTC Vive. The user has the ability to move freely and interact in the VR environment while using a handheld controller to emulate VR hands. But, the user has a limited area in which to move about because they are tethered to a computer.

Non-Tethered Headset VR/AR – These devices are headsets and computers built into one system, so users are free of any cables limiting their movement. These devices use AR to deliver a 360° immersive experience. Much like with Oculus Rift and Vive, the user would be able to move around in the AR environment as well as interact and manipulate objects. A great example of this headset is Microsoft’s HoloLens, which delivers an AR experience to the user through just a headset.

Mobile Device Inserted into a Headgear – To experience VR, the user inserts their mobile device into a Google Cardboard, Samsung Gear 360°, or any other type of mobile device headgear, along with headphones if they choose. This form of VR doesn’t require the user to be tethered to a computer and most VR experiences can be 360° photos, videos, and interactive scenarios.

Mobile VR – The user can access VR without any type of headgear simply by using a mobile device and headphones (optional). They can still have many of the same experiences that they would through Google Cardboard or any other type of mobile device headgear. Although they don’t get the full immersion that they would with headgear, they would still be able to experience VR. Currently, this version of the VR experience seems to be the most popular because it only requires a mobile device. Apps like Pokémon Go and Snapchat’s animated selfie lens only require a mobile device and have a huge number of users.

Desktop VR – Using just a desktop computer, the user can access 360° photos and videos, as well as other VR and AR experiences, by using the trackpad or computer mouse to move their field of view and become immersed in the VR scenario.

New VR – Non-mobile and non-headset platforms like Leap Motion use depth sensors to create a VR image of one’s hands on a desktop computer; they emulate hand gestures in real time. This technology could be used for anything from teaching assembly in a manufacturing plant to learning a step-by-step process to medical training.

VR/AR Solutions

  • Oculus Rift – www.oculus.com
  • HTC Vive – htcvive.com
  • Playstation VR – playstation.com
  • Samsung VR Gear – www.samsung.com
  • Google Daydream – https://vr.google.com/daydream/
  • Leap Motion – www.leapmotion.com
  • Magic Leap – www.magicleap.com
  • Most mobile devices

 

Goggles that are worn, while they are “Oh Myyy” awesome, will not be the final destination of VR/AR. We will want to engage and respond, without wearing a large device over our eyes. Pokémon Go was a good early predictor of how non-goggled experiences will soar.

Elliott Masie

 

 

 

Top 8 VR & AR predictions for 2017 — from haptic.al by Christine Hart

Excerpt:

Education will go virtual
Similar to VR for brand engagement, we’ve seen major potential for delivering hands-on training and distance education in a virtual environment. If VR can take a class on a tour of Mars, the current trickle of educational VR could turn into a flood in 2017.

 

 

 

 

Published on Dec 26, 2016
Top 10 Virtual Reality Predictions For 2017 In vTime. Its been an amazing year for VR and AR. New VR and AR headsets, ground breaking content and lots more. 2017 promises to be amazing as well. Here’s our top 10 virtual reality predictions for the coming year. Filmed in vTime with vCast. Sorry about the audio quality. We used mics on Rift and Vive which are very good on other platforms. We’ve reported this to vTime.

 

 


Addendums


 

  • 5 top Virtual Reality and Augmented Reality technology trends for 2017 — from marxentlabs.com by Joe Bardi
    Excerpt:
    So what’s in store for Virtual Reality and Augmented Reality in 2017? We asked Marxent’s talented team of computer vision experts, 3D artists and engineers to help us suss out what the year ahead will hold. Here are their predictions for the top Virtual Reality and Augmented Reality technology trends for 2017.

 

AR becomes the killer app for smartphones

 

 

 

 

 

 
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